Collaboration platform port

Microsoft.LS.2013.Monitoring.UnitMonitor.PairedEvent.RGS.ACD_HOSTING_ERROR_WHEN_BINDING_TO_SERVICE_PORT (UnitMonitor)

Knowledge Base article:

Summary

Lync Server 2013, Response Group Service was not able to start the collaboration platform.

Causes

Another application is using the same port.

Resolutions

Verify that the specified IP address is valid and that no other program is listening on the specified port.

Element properties:

TargetMicrosoft.LS.2013.Component.RGS
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeMicrosoft.LS.2013.MonitorType.PairedEvent.Simple
RemotableTrue
AccessibilityPublic
Alert Message
[LYNC] Lync Server 2013, Response Group Service was not able to start the collaboration platform.
{0}

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.
RunAsDefault

Source Code:

<UnitMonitor ID="Microsoft.LS.2013.Monitoring.UnitMonitor.PairedEvent.RGS.ACD_HOSTING_ERROR_WHEN_BINDING_TO_SERVICE_PORT" Accessibility="Public" Enabled="true" Target="Microsoft.LS.2013.Component.RGS" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Microsoft.LS.2013.MonitorType.PairedEvent.Simple" ConfirmDelivery="true">
<Category>AvailabilityHealth</Category>
<AlertSettings AlertMessage="Alert_Lync_Server_2013__Response_Group_Service_was_not_able_to_start_the_collaboration_platform.">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/EventDescription$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="Microsoft.LS.2013.Monitoring.UnitMonitor.PairedEvent.RGS.ACD_HOSTING_ERROR_WHEN_BINDING_TO_SERVICE_PORT.Success" MonitorTypeStateID="SuccessEventRaised" HealthState="Success"/>
<OperationalState ID="Microsoft.LS.2013.Monitoring.UnitMonitor.PairedEvent.RGS.ACD_HOSTING_ERROR_WHEN_BINDING_TO_SERVICE_PORT.Error" MonitorTypeStateID="ErrorEventRaised" HealthState="Error"/>
</OperationalStates>
<Configuration>
<ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<LogName>Lync Server</LogName>
<SuccessExpression>
<Or>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">31025</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">LS Response Group Service</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">31025</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">LS Response Group Service</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</Or>
</SuccessExpression>
<ErrorExpression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">31056</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">LS Response Group Service</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</ErrorExpression>
</Configuration>
</UnitMonitor>