Skype for Business Online Push Notification Service Health

Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.PNCH.PNCH_ERROR_NOT_HEALTHY (UnitMonitor)

Knowledge Base article:

Summary

Skype for Business Online Push Notification Service health is not good. Check the details for the application whose health is not good.

Causes

Connectivity to PNS providers could be an issue.

Resolutions

If it is APNS issue, ensure that ports 2195, 2196 are opened outbound. For MPNS, it check that port 80 is opened.

Element properties:

Target

Microsoft.LS.2015.Component.PNCH

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Microsoft.LS.2015.MonitorType.PairedEvent.Repeated

Remotable

True

Accessibility

Public

Alert Message

[Skype] Skype for Business Online Push Notification Service health is not good. Check the details for the application whose health is not good.

{0}

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.PNCH.PNCH_ERROR_NOT_HEALTHY" Accessibility="Public" Enabled="true" Target="Microsoft.LS.2015.Component.PNCH" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Microsoft.LS.2015.MonitorType.PairedEvent.Repeated" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Alert_Skype_for_Business_Online_Push_Notification_Service_health_is_not_good._Check_the_details_for_the_application_whose_health_is_not_good.">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/Context/DataItem/EventDescription$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.PNCH.PNCH_ERROR_NOT_HEALTHY.Success" MonitorTypeStateID="SuccessEventRaised" HealthState="Success"/>

    <OperationalState ID="Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.PNCH.PNCH_ERROR_NOT_HEALTHY.Repeated" MonitorTypeStateID="RepeatedEventRaised" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <LogName>Lync Server</LogName>

    <SuccessExpression>

      <Or>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">22138</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">LS Push Notification Service</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">22102</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">LS Push Notification Service</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

      </Or>

    </SuccessExpression>

    <RepeatedExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">22137</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">LS Push Notification Service</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </RepeatedExpression>

    <TimerWindowInSeconds>900</TimerWindowInSeconds>

    <RepeatCount>2</RepeatCount>

  </Configuration>

</UnitMonitor>