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'Skype for Business Online Audio Teleconferencing Controller' NT Service monitor

Microsoft.LS.2019.Monitoring.UnitMonitor.NTService.AudioTeleconferencingAcp.RTCATC (UnitMonitor)

This monitor reflects the state changes of 'Skype for Business Online Audio Teleconferencing Controller (RTCATC)' NT Service

Knowledge Base article:

Summary

'Skype for Business Online Audio Teleconferencing Controller' NT Service is not running.

Causes

'Skype for Business Online Audio Teleconferencing Controller' NT Service is not running.

Resolutions

'Skype for Business Online Audio Teleconferencing Controller' NT Service is not running. It needs to be started.

Element properties:

TargetMicrosoft.LS.2019.Component.AudioTeleconferencingAcp
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityHigh
Alert Auto ResolveTrue
Monitor TypeMicrosoft.LS.2019.MonitorType.CheckNTServiceStateMonitorType
RemotableTrue
AccessibilityPublic
Alert Message
[Skype] 'Skype for Business Online Audio Teleconferencing Controller' NT Service is not running.
'Skype for Business Online Audio Teleconferencing Controller (RTCATC)' NT Service is not running. To restart the service, run 'net start RTCATC' from a command-line window.

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.
RunAsDefault

Source Code:

<UnitMonitor ID="Microsoft.LS.2019.Monitoring.UnitMonitor.NTService.AudioTeleconferencingAcp.RTCATC" Accessibility="Public" Enabled="true" Target="SFBDiscovery!Microsoft.LS.2019.Component.AudioTeleconferencingAcp" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Microsoft.LS.2019.MonitorType.CheckNTServiceStateMonitorType" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Alert__Skype_for_Business_Online_Audio_Teleconferencing_Controller__NT_Service_is_not_running.">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>Skype for Business Online Audio Teleconferencing Controller</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Microsoft.LS.2019.Monitoring.UnitMonitor.NTService.AudioTeleconferencingAcp.RTCATC_ServiceNotRunning" MonitorTypeStateID="NotRunning" HealthState="Error"/>

    <OperationalState ID="Microsoft.LS.2019.Monitoring.UnitMonitor.NTService.AudioTeleconferencingAcp.RTCATC_ServiceRunning" MonitorTypeStateID="Running" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$</ComputerName>

    <ServiceName>RTCATC</ServiceName>

    <CheckStartupType>false</CheckStartupType>

    <DelayWindowInSeconds>300</DelayWindowInSeconds>

  </Configuration>

</UnitMonitor>