Skype for Business Server Audio/Video Conferencing start status

Microsoft.LS.2019.Monitoring.UnitMonitor.PairedEvent.AVConf.AVMCU_E_SERVICE_FAILED_START (UnitMonitor)

Knowledge Base article:

Summary

The Audio/Video Conferencing Server has failed to start.

Causes

The failure may be due to configuration issues, or internal errors requiring a restart. Please check event detailed logs for one or more of the following events: AVMCU_E_SIP_LISTENING_SERVER_ERROR: If this event has occurred the Audio/Video Conferencing Server should be restarted to restore service. AVMCU_E_CONFIG_CERTIFICATE_INVALID_SUBJECT: If this event has occurred, then the certificate for Audio/Video Conferencing Server should be checked for validity and corrected before attempting a restart of the service.

Resolutions

Restart the Audio/Video Conferencing Server after correcting either or both of the above issues and verify that it starts normally to restore availability.

Element properties:

Target

Microsoft.LS.2019.Component.AVConf

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.LS.2019.MonitorType.PairedEvent.Simple

Remotable

True

Accessibility

Public

Alert Message

[Skype] The Audio/Video Conferencing Server has failed to start.

{0}

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.LS.2019.Monitoring.UnitMonitor.PairedEvent.AVConf.AVMCU_E_SERVICE_FAILED_START" Accessibility="Public" Enabled="true" Target="SFBDiscovery!Microsoft.LS.2019.Component.AVConf" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Microsoft.LS.2019.MonitorType.PairedEvent.Simple" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Alert_The_Audio_Video_Conferencing_Server_has_failed_to_start.">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/EventDescription$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Microsoft.LS.2019.Monitoring.UnitMonitor.PairedEvent.AVConf.AVMCU_E_SERVICE_FAILED_START.Success" MonitorTypeStateID="SuccessEventRaised" HealthState="Success"/>

    <OperationalState ID="Microsoft.LS.2019.Monitoring.UnitMonitor.PairedEvent.AVConf.AVMCU_E_SERVICE_FAILED_START.Error" MonitorTypeStateID="ErrorEventRaised" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <LogName>Lync Server</LogName>

    <SuccessExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">32001</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">LS Audio-Video Conferencing Server</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </SuccessExpression>

    <ErrorExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">32003</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">LS Audio-Video Conferencing Server</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </ErrorExpression>

  </Configuration>

</UnitMonitor>