RTCDATAMCU Office Web Apps availability

Microsoft.LS.2019.Monitoring.UnitMonitor.PairedEvent.DataConf.EVENT_DATAMCU_WAC_W14_INTEROP_FAIL (UnitMonitor)

Knowledge Base article:

Summary

Syncing Office Web Apps Server with legacy presenters failed, newer clients may have lost sync for PowerPoint presentations driven by the legacy clients.

Causes

Office Web Apps Server may be unavailable or network connectivity may have been compromised.

Resolutions

Check HTTPS connectivity from this box to the Office Web Apps Server with attempted Url. If no connectivity problem found request assistance from Office Web Apps Server administrator based on this machine FQDN and correlation token.

Element properties:

Target

Microsoft.LS.2019.Component.DataConf

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.LS.2019.MonitorType.PairedEvent.Simple

Remotable

True

Accessibility

Public

Alert Message

[Skype] Syncing Office Web Apps Server with legacy presenters failed, newer clients may have lost sync for PowerPoint presentations driven by the legacy clients.

{0}

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.LS.2019.Monitoring.UnitMonitor.PairedEvent.DataConf.EVENT_DATAMCU_WAC_W14_INTEROP_FAIL" Accessibility="Public" Enabled="true" Target="SFBDiscovery!Microsoft.LS.2019.Component.DataConf" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Microsoft.LS.2019.MonitorType.PairedEvent.Simple" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Alert_Syncing_Office_Web_Apps_Server_with_legacy_presenters_failed__newer_clients_may_have_lost_sync_for_PowerPoint_presentations_driven_by_the_legacy_clients.">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/EventDescription$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Microsoft.LS.2019.Monitoring.UnitMonitor.PairedEvent.DataConf.EVENT_DATAMCU_WAC_W14_INTEROP_FAIL.Success" MonitorTypeStateID="SuccessEventRaised" HealthState="Success"/>

    <OperationalState ID="Microsoft.LS.2019.Monitoring.UnitMonitor.PairedEvent.DataConf.EVENT_DATAMCU_WAC_W14_INTEROP_FAIL.Error" MonitorTypeStateID="ErrorEventRaised" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <LogName>Lync Server</LogName>

    <SuccessExpression>

      <Or>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">41036</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">LS Data MCU</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">41002</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">LS Data MCU</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

      </Or>

    </SuccessExpression>

    <ErrorExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">41035</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">LS Data MCU</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </ErrorExpression>

  </Configuration>

</UnitMonitor>