Master service failed to read CMS backed info from AD

Microsoft.LS.2019.Monitoring.UnitMonitor.TimerResetEvent.CMSMaster.MASTER_E_FAILED_TO_READ_CMS_BACKEND_INFO_FROM_AD (UnitMonitor)

Knowledge Base article:

Summary

Failed to read Central Management database information from AD connection point. Skype for Business Server 2019, Master Replicator Agent will continuously attempt to retrieve this information.

Causes

Possible issues with configuration or AD access.

Resolutions

Ensure that activation is completed and AD is accessible from this machine.

Element properties:

Target

Microsoft.LS.2019.Component.CMSMaster

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.LS.2019.MonitorType.TimerResetEvent.Simple

Remotable

True

Accessibility

Public

Alert Message

[Skype] Failed to read Central Management database information from AD connection point. Skype for Business Server 2019, Master Replicator Agent will continuously attempt to retrieve this information.

{0}

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.LS.2019.Monitoring.UnitMonitor.TimerResetEvent.CMSMaster.MASTER_E_FAILED_TO_READ_CMS_BACKEND_INFO_FROM_AD" Accessibility="Public" Enabled="true" Target="SFBDiscovery!Microsoft.LS.2019.Component.CMSMaster" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Microsoft.LS.2019.MonitorType.TimerResetEvent.Simple" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Alert_Failed_to_read_Central_Management_database_information_from_AD_connection_point._Skype_for_Business_Server_2019__Master_Replicator_Agent_will_continuously_attempt_to_retrieve_this_information.">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/EventDescription$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Microsoft.LS.2019.Monitoring.UnitMonitor.TimerResetEvent.CMSMaster.MASTER_E_FAILED_TO_READ_CMS_BACKEND_INFO_FROM_AD.Timer" MonitorTypeStateID="TimerEventRaised" HealthState="Success"/>

    <OperationalState ID="Microsoft.LS.2019.Monitoring.UnitMonitor.TimerResetEvent.CMSMaster.MASTER_E_FAILED_TO_READ_CMS_BACKEND_INFO_FROM_AD.Error" MonitorTypeStateID="ErrorEventRaised" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <LogName>Lync Server</LogName>

    <ErrorExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">2014</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">LS Master Replicator Agent Service</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </ErrorExpression>

    <AutoResolveInterval>3600</AutoResolveInterval>

  </Configuration>

</UnitMonitor>