Web service accessible

Microsoft.SQLServer.ReportingServices.Windows.Monitor.Instance.WebServiceAccessible (UnitMonitor)

The monitor alerts if the monitoring workflow cannot connect to the SSRS web service.

Knowledge Base article:

Summary

The monitor alerts if the monitoring workflow cannot connect to the SSRS web service.

Causes

Some of the issues that can cause "Cannot connect to report server" are as follows:

The service is not running
Physical environment/Networking issues can cause connectivity errors

External

Connect to a Report Server in Management Studio

Overridable Parameters

Name	Description	Default Value
Enabled	Enables or disables the workflow.	Yes
Generates Alerts	Defines whether the workflow generates an Alert.	Yes
Ignored status codes checkup	This parameter allows checking if responses from the web services with admittedly invalid status codes should be passed as valid ones. You can set a list of valid codes divided by semicolons.
Interval (seconds)	The recurring interval of time in seconds in which to run the workflow.	300
Number of samples	Indicates how many times a measured value should breach a threshold before the state is changed.	6
Synchronization Time	The synchronization time specified by using a 24-hour format. May be omitted.
Timeout (seconds)	Specifies the time the workflow is allowed to run before being closed and marked as failed.	300
URL position	Indicates which URL to use to monitor availability of Web Service. The URLs are taken from the SSRS configuration manager in the exact order, in which they are displayed in both the SSRS configuration manager and in the Reporting Services instance properties.	1

Element properties:

Target

Microsoft.SQLServer.ReportingServices.Windows.Instance

Parent Monitor

System.Health.AvailabilityState

Category

PerformanceHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Microsoft.SQLServer.ReportingServices.Windows.MonitorType.Instance.WebServiceAccessible

Remotable

True

Accessibility

Public

Alert Message

SSRS: Instance cannot connect to SSRS web service

Instance cannot connect to the SSRS web service.
PortalStatusCode: {0}
Portal Error Message: {1}
Http Status Code: {2}
REST Status Code: {3}
REST Service Error Message: {4}
URL: {5}

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.SQLServer.ReportingServices.Windows.Monitor.Instance.WebServiceAccessible" Accessibility="Public" Enabled="true" Target="RsDiscW!Microsoft.SQLServer.ReportingServices.Windows.Instance" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Microsoft.SQLServer.ReportingServices.Windows.MonitorType.Instance.WebServiceAccessible" ConfirmDelivery="false">

  <Category>PerformanceHealth</Category>

  <AlertSettings AlertMessage="Microsoft.SQLServer.ReportingServices.Windows.Monitor.Instance.WebServiceAccessible.AlertMessage">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/Property[@Name='PortalStatusCode']$</AlertParameter1>

      <AlertParameter2>$Data/Context/Property[@Name='PortalErrors']$</AlertParameter2>

      <AlertParameter3>$Data/Context/Property[@Name='HttpStatusCode']$</AlertParameter3>

      <AlertParameter4>$Data/Context/Property[@Name='RestStatusCode']$</AlertParameter4>

      <AlertParameter5>$Data/Context/Property[@Name='RestServiceErrors']$</AlertParameter5>

      <AlertParameter6>$Data/Context/Property[@Name='Url']$</AlertParameter6>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Error" MonitorTypeStateID="Error" HealthState="Error"/>

    <OperationalState ID="Success" MonitorTypeStateID="Success" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <ServiceName>$Target/Property[Type="RsDiscW!Microsoft.SQLServer.ReportingServices.Windows.Instance"]/ServiceName$</ServiceName>

    <IgnoredStatusCodes/>

    <InstanceVersion>$Target/Property[Type="RsCore!Microsoft.SQLServer.ReportingServices.Core.Instance"]/Version$</InstanceVersion>

    <SampleCount>6</SampleCount>

    <TimeoutSeconds>300</TimeoutSeconds>

    <IntervalSeconds>300</IntervalSeconds>

    <SyncTime/>

    <VirtualDirectory>$Target/Property[Type="RsDiscW!Microsoft.SQLServer.ReportingServices.Windows.Instance"]/VirtualDirectoryReportServer$</VirtualDirectory>

    <ConfigurationFile>$Target/Property[Type="RsDiscW!Microsoft.SQLServer.ReportingServices.Windows.Instance"]/ConfigurationFile$</ConfigurationFile>

    <UrlPosition>1</UrlPosition>

  </Configuration>

</UnitMonitor>