MSSQL on Windows: MSDTC on server is unavailable

Microsoft.SQLServer.Windows.EventRule.DBEngine.MSDTC_on_server__is_unavailable_1_5_Rule (Rule)

The rule triggers an alert when MSDTC on the server is unavailable.

Knowledge Base article:

Summary

This error typically indicates that the MSDTC service is not running on the local server. Data modification (DML) statements in an explicit or implicit transaction may require that MSDTC service is running and provider supports distributed transactions.

Resolutions

Use SQL Server Service Manager to verify that the MSDTC service has been started on the server. For more information, see the Microsoft Distributed Transaction Coordinator documentation.

Overridable Parameters

Name	Description	Default Value
Enabled	Enables or disables the workflow.	Yes
Interval (seconds)	The recurring interval of time in seconds in which to run the workflow.	300
Priority	Defines Alert Priority.	1
Severity	Defines Alert Severity.	1
Synchronization Time	The synchronization time specified by using a 24-hour format. May be omitted.
Timeout (seconds)	Specifies the time the workflow is allowed to run before being closed and marked as failed.	200
Timeout for query execution (seconds)	The workflow will fail and register an event, if the query execution takes longer than the specified period.	60
Timeout for database connection (seconds)	The workflow will fail and register an event, if it cannot access the database during the specified period.	15

Element properties:

Target

Microsoft.SQLServer.Windows.DBEngine

Category

EventCollection

Enabled

True

Alert Generate

True

Alert Severity

Warning

Alert Priority

Normal

Remotable

True

Alert Message

MSSQL on Windows: MSDTC on server is unavailable

{2}

Comment

Mom2017ID='{2890EF8B-226B-4941-B862-C89DEE91B3FE}';MOM2017GroupID={467ECC75-C5DA-42BD-955C-A73BBB51AF74}

Member Modules:

ID	Module Type	TypeId	RunAs
_F6DA1507_12AF_11D3_AB21_00A0C98620CE_	DataSource	Microsoft.SQLServer.Windows.DataSource.EventCollectionFiltered	Default
GenerateAlert	WriteAction	System.Health.GenerateAlert	Default

Source Code:

<Rule ID="Microsoft.SQLServer.Windows.EventRule.DBEngine.MSDTC_on_server__is_unavailable_1_5_Rule" Target="SqlDiscW!Microsoft.SQLServer.Windows.DBEngine" Enabled="true" ConfirmDelivery="true" Remotable="true" Comment="Mom2017ID='{2890EF8B-226B-4941-B862-C89DEE91B3FE}';MOM2017GroupID={467ECC75-C5DA-42BD-955C-A73BBB51AF74}">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="_F6DA1507_12AF_11D3_AB21_00A0C98620CE_" Comment="{F6DA1507-12AF-11D3-AB21-00A0C98620CE}" TypeID="Microsoft.SQLServer.Windows.DataSource.EventCollectionFiltered">

      <MachineName>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/MachineName$</MachineName>

      <NetbiosComputerName>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/NetbiosComputerName$</NetbiosComputerName>

      <InstanceName>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/InstanceName$</InstanceName>

      <ConnectionString>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/ConnectionString$</ConnectionString>

      <InstanceVersion>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/Version$</InstanceVersion>

      <InstanceEdition>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/Edition$</InstanceEdition>

      <MonitoringType>$Target/Property[Type="SqlDiscW!Microsoft.SQLServer.Windows.DBEngine"]/MonitoringType$</MonitoringType>

      <SqlExecTimeoutSeconds>60</SqlExecTimeoutSeconds>

      <SqlTimeoutSeconds>15</SqlTimeoutSeconds>

      <TimeoutSeconds>200</TimeoutSeconds>

      <IntervalSeconds>300</IntervalSeconds>

      <SyncTime/>

      <EventDisplayNumber>8501</EventDisplayNumber>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>1</Severity>

      <AlertMessageId>$MPElement[Name="Microsoft.SQLServer.Windows.EventRule.DBEngine.MSDTC_on_server__is_unavailable_1_5_Rule.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/MachineName$</AlertParameter1>

        <AlertParameter2>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/InstanceName$</AlertParameter2>

        <AlertParameter3>Event ID: $Data/Property[@Name='EventID']$. $Data/Property[@Name='Message']$</AlertParameter3>

      </AlertParameters>

      <Suppression>

        <SuppressionValue/>

      </Suppression>

    </WriteAction>

  </WriteActions>

</Rule>