Authorization Manager Hotfix

Microsoft.ServiceManager.SDKService.AzManDatabaseConnectivity (UnitMonitor)

Without obtaining the Authorization Manager Hotfix, the connectivity between Authorization Manager and SQL will be lost.

Knowledge Base article:

Summary

An AzMan API that uses an authorization store returns an ERROR_ACCESS_DENIED error when you try to access authorization rules that are stored in Authorization Manager. For example, this error may be returned when the UpdateCache or Submit methods are invoked on Authorization Manager objects. When the connections between Authorization Manager and the SQL Server databases are broken, the existing API continues to fail. However, the next AzMan API call will be successful when a new connection is established.

Causes

After the connections to the SQL Server databases are lost, Authorization Manager reuses the old connections. However, Authorization Manager should make new connections to the SQL Server databases.

Resolutions

Obtain the Authorization Manager patch here (http://support.microsoft.com/?kbid=975332) and apply it to the Service Manager management server, Service Manager Data Warehouse management server, and Service Manager Web Portal Server. Since the Web Portal Server is not monitored by this release of the management pack, an alert will not be generated, but this patch should be applied to that server as well.

Element properties:

Target

Microsoft.SystemCenter.ServiceManager.ManagementServer

Parent Monitor

Microsoft.ServiceManager.SDKService.AvailabilityHealthRollup

Category

StateCollection

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.2SingleEventLog2StateMonitorType

Remotable

True

Accessibility

Public

Alert Message

AzMan Database connectivity is lost

AzMan has lost connectivity to the database.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.ServiceManager.SDKService.AzManDatabaseConnectivity" Accessibility="Public" Enabled="true" Target="SM!Microsoft.SystemCenter.ServiceManager.ManagementServer" ParentMonitorID="Microsoft.ServiceManager.SDKService.AvailabilityHealthRollup" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.2SingleEventLog2StateMonitorType" ConfirmDelivery="true">

  <Category>StateCollection</Category>

  <AlertSettings AlertMessage="Microsoft.ServiceManager.SDKService.AzManDatabaseConnectivity.AlertMessage">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="AzManDatabaseConnectivityLost" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>

    <OperationalState ID="AzManDatabaseConnectivityEstablished" MonitorTypeStateID="SecondEventRaised" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <FirstComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</FirstComputerName>

    <FirstLogName>Operations Manager</FirstLogName>

    <FirstExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="Integer">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="Integer">26340</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">OpsMgr SDK Service</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </FirstExpression>

    <SecondComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</SecondComputerName>

    <SecondLogName>Operations Manager</SecondLogName>

    <SecondExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="Integer">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="Integer">26331</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">OpsMgr SDK Service</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </SecondExpression>

  </Configuration>

</UnitMonitor>