Word Viewing Service Conversion Failures High

Microsoft.SharePoint.Server.2010.SPServiceInstance.WordViewer.ConversionFailuresHigh (UnitMonitor)

A warning state of this monitor indicates that many attempts to view new documents fail because the conversion service on the Word Viewing Service is failing.

Knowledge Base article:

Summary

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Causes

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Element properties:

Target	Microsoft.SharePoint.Server.2010.SPServiceInstance.WordViewer
Parent Monitor	System.Health.AvailabilityState
Category	AvailabilityHealth
Enabled	True
Instance Name	Office Web Apps - Word Web App and PowerPoint Web App viewing
Counter Name	Viewing Failed Conversions
Frequency	1800
Alert Generate	False
Alert Auto Resolve	True
Monitor Type	System.Performance.ThresholdMonitorType
Remotable	True
Accessibility	Public
RunAs	Default

Source Code:

<UnitMonitor ID="Microsoft.SharePoint.Server.2010.SPServiceInstance.WordViewer.ConversionFailuresHigh" Accessibility="Public" Enabled="true" Target="Microsoft.SharePoint.Server.2010.SPServiceInstance.WordViewer" ParentMonitorID="Health!System.Health.AvailabilityState" Priority="Normal" TypeID="Performance!System.Performance.ThresholdMonitorType">

  <Category>AvailabilityHealth</Category>

  <OperationalStates>

    <OperationalState ID="UnderThreshold" MonitorTypeStateID="UnderThreshold" HealthState="Success"/>

    <OperationalState ID="OverThreshold" MonitorTypeStateID="OverThreshold" HealthState="Warning"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <CounterName>Viewing Failed Conversions</CounterName>

    <ObjectName>Office Web Apps - Word Web App and PowerPoint Web App viewing</ObjectName>

    <InstanceName/>

    <AllInstances>false</AllInstances>

    <Frequency>1800</Frequency>

    <Threshold>10</Threshold>

  </Configuration>

</UnitMonitor>