Management server failed to perform an operation on a remote computer

Microsoft.SystemCenter.AgentManager.GenericError.Monitor (UnitMonitor)

Monitor for when the management server fails one or more operations on the remote computer.

Knowledge Base article:

Summary

The Management Server failed to perform an operation on a remote computer.

Causes

This alert can be caused by:

A specific alert for an agent installation failure (for example; Windows Installer service is not running)
An unknown or generic error

Resolutions

Check installation logs in the Management Server install directory. There is a folder for failed agent installations. These logs may provide enough information to determine what failed. These logs are located in the Agent Management\Agent Logs sub directory of the installation folder. Example using the default installation paths:

Product	Install Directory
System Center Operations Manager	%ProgramFiles%\System Center Operations Manager 2012
System Center Essentials	%ProgramFiles%\System Center Essentials 2010

Open the event log on the target computer where you were attempting to remotely install the agent.
Look in the Application and Security event log for any errors that may indicate why the Management Server was not able to remotely install the agent.
You may also need to check the Management Server Application and Security event log.

For more information on troubleshooting agent installation, see Troubleshooting Issues When You Use the Discovery Wizard to Install an Agent(http://go.microsoft.com/fwlink/?LinkId=181932).

Element properties:

Target

Microsoft.SystemCenter.AgentManager

Parent Monitor

Microsoft.SystemCenter.AgentManager.ConfigHealthRollup

Category

ConfigurationHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Microsoft.SystemCenter.AgentManager.AgentManagerFailureMonitor

Remotable

True

Accessibility

Public

Alert Message

Failed Agent Push/Repair - Management Server failed to perform an operation on a remote computer

An agent "push" install or repair was attempted and failed. The task was run from the management server {1} against the computer {0}.

Additional details:
Task Start Time: {3} UTC
Task End Time: {4} UTC

Full Event Description: {5}

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.SystemCenter.AgentManager.GenericError.Monitor" Accessibility="Public" Enabled="true" Target="SCLibrary!Microsoft.SystemCenter.AgentManager" ParentMonitorID="Microsoft.SystemCenter.AgentManager.ConfigHealthRollup" Remotable="true" Priority="Normal" TypeID="Microsoft.SystemCenter.AgentManager.AgentManagerFailureMonitor" ConfirmDelivery="true">

  <Category>ConfigurationHealth</Category>

  <AlertSettings AlertMessage="Microsoft.SystemCenter.AgentManager.GenericError.Monitor.AlertMessage">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Target/Property[Type="SCLibrary!Microsoft.SystemCenter.UserActionManager"]/TargetDevicePrincipalName$</AlertParameter1>

      <AlertParameter2>$Target/Property[Type="SCLibrary!Microsoft.SystemCenter.UserActionManager"]/ManagementServerName$</AlertParameter2>

      <AlertParameter3>$Target/Property[Type="SCLibrary!Microsoft.SystemCenter.UserActionManager"]/PendingStateType$</AlertParameter3>

      <AlertParameter4>$Target/Property[Type="SCLibrary!Microsoft.SystemCenter.AgentManager"]/TaskStartTime$</AlertParameter4>

      <AlertParameter5>$Target/Property[Type="SCLibrary!Microsoft.SystemCenter.AgentManager"]/TaskEndTime$</AlertParameter5>

      <AlertParameter6>$Data/Context/Property[@Name="Message"]$</AlertParameter6>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="AgentManagerFailure" MonitorTypeStateID="AgentInstallationFailure" HealthState="Error"/>

    <OperationalState ID="AgentManagerSuccess" MonitorTypeStateID="AgentInstallationSuccess" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <EventId>10612</EventId>

    <TaskStartTime>$Target/Property[Type="SCLibrary!Microsoft.SystemCenter.AgentManager"]/TaskStartTime$</TaskStartTime>

    <TaskEndTime>$Target/Property[Type="SCLibrary!Microsoft.SystemCenter.AgentManager"]/TaskEndTime$</TaskEndTime>

  </Configuration>

</UnitMonitor>