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Recovery point creation failed with agent in unexpected state error.

Microsoft.SystemCenter.DataProtectionManager.2011.Discovery.RPCFailed_RmAgentInUnexpectedState (UnitMonitor)

Knowledge Base article:

Summary

This is a consolidated backup failure alert that represents one or more backup failures which have occurred on the DPM server because one of the infrastructure objects, such as the protection agent, DPM disk, DPM library, is in an unhealthy state. In this alert, failed backups share the same root cause. After the root cause is fixed, backups can be run for all the affected data sources. To view the data sources affected by the same root cause, click on the action View Affected Items.

Causes

See the alert details pane for more information about the cause of this alert.

Resolutions

See the alert details pane for steps to resolve this alert. After the root cause is understood and resolved, resume the backups using the Resume DPM Backup action.

Additional

Additional information for this failure is available on the DPM website. To view this, select the alert in the alert view and click on the action "Get more information".

External

To learn more about infrastructure alerts and how you can use the DPM tools to troubleshoot and resolve issues, see Working with Root Cause Consolidated Backup Failure Alerts (http://go.microsoft.com/fwlink/?LinkId=226790).

Element properties:

TargetMicrosoft.SystemCenter.DataProtectionManager.2011.Library.ProductionServer
Parent MonitorSystem.Health.ConfigurationState
CategoryCustom
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeMicrosoft.SystemCenter.DataProtectionManager.2011.Discovery.RPCFailed_with_RmAgentInUnexpectedState
RemotableTrue
AccessibilityPublic
Alert Message
DPM: Recovery point creation failed - Agent in unexpected state error
Recovery point creation failed because of agent in unexpected state error, for some of the data sources under the protected computer: {0}

Resolution steps:
{1}

Recommended action:
{2}
RunAsDefault

Source Code:

<UnitMonitor ID="Microsoft.SystemCenter.DataProtectionManager.2011.Discovery.RPCFailed_RmAgentInUnexpectedState" Accessibility="Public" Enabled="true" Target="SCDPM!Microsoft.SystemCenter.DataProtectionManager.2011.Library.ProductionServer" ParentMonitorID="Health!System.Health.ConfigurationState" Remotable="true" Priority="Normal" TypeID="Microsoft.SystemCenter.DataProtectionManager.2011.Discovery.RPCFailed_with_RmAgentInUnexpectedState" ConfirmDelivery="true">

  <Category>Custom</Category>

  <AlertSettings AlertMessage="Microsoft.SystemCenter.DataProtectionManager.2011.Discovery.RPCFailed_RmAgentInUnexpectedState_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Target/Property[Type="SCDPM!Microsoft.SystemCenter.DataProtectionManager.2011.Library.ProductionServer"]/ComputerName$</AlertParameter1>

      <AlertParameter2>$Data/Context/Params/Param[29]$</AlertParameter2>

      <AlertParameter3>$Data/Context/Params/Param[30]$</AlertParameter3>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="UnHealthy_RPCFailed_RmAgentInUnexpectedState" MonitorTypeStateID="UnHealthy" HealthState="Error"/>

    <OperationalState ID="Healthy_RPCFailed_RmAgentInUnexpectedState" MonitorTypeStateID="Healthy" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <FileSystemSLA>0.01</FileSystemSLA>

    <SQLSLA>0.01</SQLSLA>

    <SharePointSLA>0.01</SharePointSLA>

    <ExchangeSLA>0.01</ExchangeSLA>

    <HyperVSLA>0.01</HyperVSLA>

    <SystemStateSLA>0.01</SystemStateSLA>

    <VirtualServerSLA>0.01</VirtualServerSLA>

    <GenericDatasourceSLA>0.01</GenericDatasourceSLA>

  </Configuration>

</UnitMonitor>