M365 Office Pro Plus License Verification Monitor

Microsoft.SystemCenter.M365.Monitor.LicenseVerification (UnitMonitor)

This monitor determines if there are M365 licenses available and a connection can be made to retrieve licenses.

Knowledge Base article:

Summary

This monitor verifies that user specified is able to obtain a license. This monitor has two health states, healthy and critical. The health state is simply determined by whether a license is obtained.

Causes

An error state is caused by having issues with connecting to Microsoft 365 or fetching data. It can be caused by the following:

Issues with global connection to Microsoft 365.
Credentials for Microsoft 365 subscription are not correct.
Microsoft 365 subscription not allowed to get data from Microsoft 365.
Specified user is not licensed to use Microsoft 365.

Resolutions

Resolution depends on the specific error. Verify and/or fix the following:

Connectivity to Microsoft 365, including firewall and proxy settings.
Credentials for Microsoft 365 subscription may need to be changed or updated.
Update permissions for the Microsoft 365 subscription.
Update user to test for licensing with Microsoft 365.

Element properties:

Target

Microsoft.SystemCenter.M365.WatcherNodeApplication.Licensing

Parent Monitor

Microsoft.SystemCenter.M365.Monitor.Availability.WatcherNode.Licensing

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

MatchMonitorHealth

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Microsoft.SystemCenter.M365.Monitor.LicenseVerification.UnitMonitorType

Remotable

True

Accessibility

Public

Alert Message

M365 Office Pro Plus License Verification Monitor: Failure

This monitor is unable to verify that a user is able to obtain a license.
{0}

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.SystemCenter.M365.Monitor.LicenseVerification" Accessibility="Public" Enabled="true" Target="Microsoft.SystemCenter.M365.WatcherNodeApplication.Licensing" ParentMonitorID="Microsoft.SystemCenter.M365.Monitor.Availability.WatcherNode.Licensing" Remotable="true" Priority="Normal" TypeID="Microsoft.SystemCenter.M365.Monitor.LicenseVerification.UnitMonitorType" ConfirmDelivery="false">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Microsoft.SystemCenter.M365.Monitor.LicenseVerification.AlertMessage">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/Property[@Name='Alert Message']$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Success" MonitorTypeStateID="Healthy" HealthState="Success"/>

    <OperationalState ID="Error" MonitorTypeStateID="Critical" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <IntervalSeconds>900</IntervalSeconds>

    <AzureADEndpoint>$Target/Host/Property[Type="Microsoft.SystemCenter.M365.WatcherNodeApplication"]/AzureADEndpoint$</AzureADEndpoint>

    <GraphEndpoint>$Target/Host/Property[Type="Microsoft.SystemCenter.M365.WatcherNodeApplication"]/GraphEndpoint$</GraphEndpoint>

    <TenantId>$Target/Host/Property[Type="Microsoft.SystemCenter.M365.WatcherNodeApplication"]/TenantId$</TenantId>

    <ApplicationClientId>$RunAs[Name="Microsoft.SystemCenter.M365.RunAsProfile.ApplicationClient"]/UserName$</ApplicationClientId>

    <ApplicationClientCredentials>$RunAs[Name="Microsoft.SystemCenter.M365.RunAsProfile.ApplicationClient"]/Password$</ApplicationClientCredentials>

    <DelegatedUserId>$RunAs[Name="Microsoft.SystemCenter.M365.RunAsProfile.DelegatedLicensingUser"]/UserName$</DelegatedUserId>

    <DelegatedUserCredentials>$RunAs[Name="Microsoft.SystemCenter.M365.RunAsProfile.DelegatedLicensingUser"]/Password$</DelegatedUserCredentials>

    <UserName>$Target/Host/Property[Type="Microsoft.SystemCenter.M365.WatcherNodeApplication"]/LicenseUser$</UserName>

    <MatchCount>1</MatchCount>

  </Configuration>

</UnitMonitor>