Teams Connection Monitor

Microsoft.SystemCenter.M365.Monitor.TeamsConnectionEventMonitor (UnitMonitor)

The monitor is an event monitor. It checks if a connection can be made to Teams Online. The monitor has two health states: healthy and critical.

Knowledge Base article:

Summary

The monitor is an event monitor. It checks if a connection can be made to Teams. The monitor has two health states: healthy and critical.

Causes

An error state is caused by having issues with connecting to Microsoft 365. It can be caused by the following:

Issues with global connection to Microsoft 365.
Credentials for Microsoft 365 subscription are not correct.

Resolutions

Resolution depends on the specific error. Verify and/or fix the following:

Connectivity to Microsoft 365, including firewall and proxy settings.
Credentials for Microsoft 365 subscription may need to be changed or updated.

Element properties:

Target

Microsoft.SystemCenter.M365.WatcherNodeApplication.Teams

Parent Monitor

Microsoft.SystemCenter.M365.Monitor.Availability.WatcherNode.Teams

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

MatchMonitorHealth

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.2SingleEventLog2StateMonitorType

Remotable

True

Accessibility

Public

Alert Message

Teams Connection Monitor: Failure

{5}
On {4} at {6} for user {3}.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.SystemCenter.M365.Monitor.TeamsConnectionEventMonitor" Accessibility="Public" Enabled="true" Target="Microsoft.SystemCenter.M365.WatcherNodeApplication.Teams" ParentMonitorID="Microsoft.SystemCenter.M365.Monitor.Availability.WatcherNode.Teams" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.2SingleEventLog2StateMonitorType" ConfirmDelivery="false">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Microsoft.SystemCenter.M365.Monitor.TeamsConnectionEventMonitor.Alert.Message">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/EventSourceName$</AlertParameter1>

      <AlertParameter2>$Data/Context/EventDisplayNumber$</AlertParameter2>

      <AlertParameter3>$Data/Context/EventCategory$</AlertParameter3>

      <AlertParameter4>$Data/Context/UserName$</AlertParameter4>

      <AlertParameter5>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$</AlertParameter5>

      <AlertParameter6>$Data/Context/EventDescription$</AlertParameter6>

      <AlertParameter7>$Data/Context/@time$</AlertParameter7>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Error" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>

    <OperationalState ID="Success" MonitorTypeStateID="SecondEventRaised" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <FirstComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</FirstComputerName>

    <FirstLogName>Operations Manager</FirstLogName>

    <FirstExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">965</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="Integer">EventLevel</XPathQuery>

            </ValueExpression>

            <Operator>NotEqual</Operator>

            <ValueExpression>

              <Value Type="Integer">4</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </FirstExpression>

    <SecondComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</SecondComputerName>

    <SecondLogName>Operations Manager</SecondLogName>

    <SecondExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">965</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="Integer">EventLevel</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="Integer">4</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </SecondExpression>

  </Configuration>

</UnitMonitor>