Failed to send through device alerting rule

Microsoft.SystemCenter.Notification.FailedToSendThroughDevice.Alert (Rule)

This rule creates alert every time notification subsystem fails to send notification through certain device/server

Knowledge Base article:

Summary

Notification subsystem failed to send a notification message through the device chosen. If another device has been configured, notifications will be sent through the alternate device.

Causes

There may be several reasons why Notification subsystem may have failed to send the notification message through the protocol. It could be communication problems, configuration problems with the device or the device may not been working correctly.

Resolutions

Notification subsystem was unable to send a notification message on the protocol through the assigned device. The device/server that failed is listed in the Alert description. Try the following steps for resolution:

1. Use the ruleID to identify the subscription using Power Shell commandlet Get-Notification. Verify that the subscription is configured correctly as are the devices used by the recipients for that subscription.

2. Make sure that the device/server can be contacted by the Management server and there are no communication problems.

3. Verify that the Notification action account has appropriate privileges to connect to the device/serve.

4. Check the device/server and make sure it is working as desired independent of the notification module.

Element properties:

Target

Microsoft.SystemCenter.AlertNotificationSubscriptionServer

Category

Alert

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Remotable

True

Alert Message

Failed to send notification using server/device

Notification subsystem failed to send notification using device/server '{0}' over '{1}' protocol to '{2}'. {3}: {4}. Rule id: {5}

Event Log

Operations Manager

Member Modules:

ID	Module Type	TypeId	RunAs
EventDS	DataSource	Microsoft.Windows.EventProvider	Default
GenerateAlert	WriteAction	System.Health.GenerateAlert	Default

Source Code:

<Rule ID="Microsoft.SystemCenter.Notification.FailedToSendThroughDevice.Alert" Enabled="true" Target="Microsoft.SystemCenter.AlertNotificationSubscriptionServer" ConfirmDelivery="false">

  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="EventDS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>.</ComputerName>

      <LogName>Operations Manager</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>Health Service Modules</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <Value Type="String">$Target/ManagementGroup/Name$</Value>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[1]</XPathQuery>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>31503</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>2</Priority>

      <Severity>2</Severity>

      <AlertMessageId>$MPElement[Name="Microsoft.SystemCenter.Notification.FailedToSendThroughDevice.Alert.Message"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/Params/Param[6]$</AlertParameter1>

        <AlertParameter2>$Data/Params/Param[5]$</AlertParameter2>

        <AlertParameter3>$Data/Params/Param[7]$</AlertParameter3>

        <AlertParameter4>$Data/Params/Param[8]$</AlertParameter4>

        <AlertParameter5>$Data/Params/Param[9]$</AlertParameter5>

        <AlertParameter6>$Data/Params/Param[2]$</AlertParameter6>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/Params/Param[6]$</SuppressionValue>

        <SuppressionValue>$Data/Params/Param[5]$</SuppressionValue>

        <SuppressionValue>$Data/Params/Param[8]$</SuppressionValue>

        <SuppressionValue>$Data/Params/Param[9]$</SuppressionValue>

      </Suppression>

    </WriteAction>

  </WriteActions>

</Rule>