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VMM Agent Not Responding Rule

Microsoft.SystemCenter.VirtualMachineManager.2008.Engine.AgentServerNotResponding.rule (Rule)

Knowledge Base article:

Summary

The Virtual Machine Manager agent is not responding on a virtual machine host or a library server.

Causes

Possible causes include:

Resolutions

To troubleshoot issues with an agent not responding:

1

Restart the Virtual Machine Manager Agent service on the host or library server.

2

If restarting the VMM agent does not resolve the issue:

  • Ensure that the host or library server is online.

  • Ensure that the VMM server can connect to the host or library server.

To restart a Virtual Machine Manager agent from the Operations Console:

1

In the Operations Console, click Monitoring.

2

In the Monitoring Explorer, expand Virtual Machine Manager 2008 R2 Agent, and then click Agent State.

3

In the results pane, select the computer on which the VMM agent is installed. Then, in the Actions pane, click Start Agent.

Additional

For additional information, see product knowledge for the following alerts:

External

VMM TechCenter (http://go.microsoft.com/fwlink/?LinkId=85920)

Element properties:

TargetMicrosoft.SystemCenter.VirtualMachineManager.2008.Engine
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityHigh
RemotableTrue
Alert Message
Managed machine not responding
{0}
Event LogVM Manager

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.EventProvider Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Microsoft.SystemCenter.VirtualMachineManager.2008.Engine.AgentServerNotResponding.rule" Enabled="true" Target="Microsoft.SystemCenter.VirtualMachineManager.2008.Engine">

  <Category>AvailabilityHealth</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>VM Manager</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>Virtual Machine Manager</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>434</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>Params/Param[7]</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>3</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>2</Priority>

      <Severity>2</Severity>

      <AlertMessageId>$MPElement[Name="Microsoft.SystemCenter.VirtualMachineManager.2008.Engine.AgentServerNotResponding_Rule.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

    </WriteAction>

  </WriteActions>

</Rule>