This monitor checks the status of the IIS SMTP Server service (SMTPSVC). If you receive an alert from this monitor, action is required in order to bring the service back to an operational state.
Operational States:
The IIS SMTP Server service (SMTPSVC) can be either in a "Service Running" or "Service Not Running" operational state.
The monitor takes a single configuration parameter that controls whether the service should be monitored when its startup type is not set "Automatic". By default, the service will be monitored only if the service startup type is "Automatic". This can be adjusted as required.
A service can stop for many reasons, including:
The service was stopped by an administrator.
The service was prevented from starting because the user account could not be authenticated.
The service encountered an exception that stopped the service.
The service was improperly configured, which prevented it from starting.
If the IIS SMTP Server service (SMTPSVC) is not running you can diagnose the issue or restart the service by taking the following actions:
Check for additional service-related alerts that might have occurred concurrently. These alerts might help better identify the reason why the service entered a stopped state.
Review the event logs on the managed computer, and correct any underlying problems that might have caused the service to stop unexpectedly.
Use the following Task to attempt to restart the service.
Start SMTP Server (SMTPSVC) Service
| Target | Microsoft.Windows.InternetInformationServices.2008.LegacySMTPServer | ||
| Parent Monitor | System.Health.AvailabilityState | ||
| Category | AvailabilityHealth | ||
| Enabled | True | ||
| Alert Generate | True | ||
| Alert Severity | Error | ||
| Alert Priority | Normal | ||
| Alert Auto Resolve | True | ||
| Monitor Type | Microsoft.Windows.CheckNTServiceStateMonitorType | ||
| Remotable | True | ||
| Accessibility | Public | ||
| Alert Message |
| ||
| RunAs | Default |
Home
ENU <UnitMonitor ID="Microsoft.Windows.InternetInformationServices.2008.LegacySMTPServer.NTService.CheckServiceState.Monitor" Accessibility="Public" Enabled="onEssentialMonitoring" Target="Microsoft.Windows.InternetInformationServices.2008.LegacySMTPServer" ParentMonitorID="SystemHealth!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.CheckNTServiceStateMonitorType" ConfirmDelivery="false">
<Category>AvailabilityHealth</Category>
<AlertSettings AlertMessage="Microsoft.Windows.InternetInformationServices.2008.LegacySMTPServer.NTService.CheckServiceState.Monitor.AlertMessage">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="Running" MonitorTypeStateID="Running" HealthState="Success"/>
<OperationalState ID="NotRunning" MonitorTypeStateID="NotRunning" HealthState="Error"/>
</OperationalStates>
<Configuration>
<ComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<ServiceName>SMTPSVC</ServiceName>
<CheckStartupType>true</CheckStartupType>
</Configuration>
</UnitMonitor>