RADIUS server availability

A connection to a RADIUS server configured for OTP authentication cannot be established.

Knowledge Base article:

A connection to the RADIUS server configured for OTP authentication cannot be established.

1. The RADIUS server cannot be reached

2. The port on the RADIUS server has been modified.

3. The shared secret specified on the Remote Access server does not match the secret specified on the RADIUS server.

4. The RADIUS server is busy.

5. There is a connection error with the RADIUS server.

1. Check connectivity to the RADIUS server.

2. Verify RADIUS settings and traffic issues.

Element properties:

Target

Microsoft.Windows.RemoteAccess.DirectAccessServer.Class

Parent Monitor

System.Health.AvailabilityState

Category

Custom

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.RemoteAccess.Monitor.Heuristic.MonitorType

Remotable

True

Accessibility

Public

Alert Message

RADIUS server unavailable

Error Description - {0}
Error Cause - {1}
Error Resolution - {2}

RunAs

Default

Microsoft.Windows.RemoteAccess.Monitor.DA_OTP_HEURISTIC_CURRENT_RADIUS (UnitMonitor)