The failure type is RVM Not Compliant.
What Caused the Problem?
The Synchronous Mirroring Premium Feature is Out of Compliance. This problem can occur in the following scenarios:
Scenario 1 (Most common scenario)
- The current number of mirror relationships on the storage array exceeds the number of mirror relationships allowed.
Scenario 2 (Less common scenario)
- You connected drives to one or more controllers where 1) the controllers were NOT previously attached to any drives, and 2) the drives were already previously configured while attached to other controllers where the Synchronous Mirroring feature was supported and enabled. In this Scenario, you can get this problem even if there are no mirror relationships on the storage array.
The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Important Notes
This problem can occur if you disable a feature pack key. Disabling a feature pack key can result in multiple individual features transitioning to an Out of Compliance state since you may have globally lowered the limits supported by the storage array. If there is a "Feature Pack - Out of Compliance" problem in the Summary Area, complete those recovery steps first. If this problem still appears after you complete the recovery steps for the "Feature Pack - Out of Compliance" problem, then proceed with the recovery steps below.
Scenario 1 typically happens because you:
Disabled the Synchronous Mirroring feature while mirror relationships are still present (in other words, the storage array allows 0 since the Synchronous Mirroring feature is disabled, and you currently have more than 0)
Enabled or disabled a feature pack resulting in the storage array allowing less mirror relationships than are currently present on the storage array.
Scenario 2 happens because the controllers were not previously attached to drives, so the controllers 'adopt' the configuration database of the first drive they encounter. When drives are adopted by the controllers, the configuration database contained on the drives (which includes all of the information about the previous storage array, including the enabled/disabled information of features) is used by the controllers. Therefore, the information in the configuration database shows that the Synchronous Mirroring feature is enabled, but the feature is either disabled on this storage array or not supported by the controllers. If the controllers had been previously attached to drives and then another set of drives are added, then the new drives would be 'imported' (overwriting the configuration database) rather than 'adopted' since the controller is using the configuration database of the existing drives.
For Scenario 1, you can fix this problem in two ways:
You can re-enable the Synchronous Mirroring feature key
You can remove mirror relationships until you are below the limit allowed by the storage array
For Scenario 2, you can fix this problem in two ways:
You can disable the Synchronous Mirroring feature once all of the mirror relationships have been removed
You can enable the Synchronous Mirroring feature key if it is supported by this storage array
While this feature is in an Out of Compliance state, you will NOT be able to:
Create new configuration objects (automatically or manually) - such as volumes, snapshots, mirror relationships, volume copy pairs, and storage partitions
Assign hot spares
Change the segment size of a volume
Change the RAID level of a volume group
Expand the capacity of a volume group or volume
Recovery Steps
If... | Then... |
This problem occurred due to Scenario 1 | Go to Procedure for Scenario 1 . |
This problem occurred due to Scenario 2 | Go to Procedure for Scenario 2 . |
Procedure for Scenario 1
1 |
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2 | Select the Storage Array > Premium Features menu option in the Array Management Window.
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3 | Click the Use Key File button to use the feature key file and enable the premium feature. | ||||||||||||||||||
4 | Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative. |
Procedure for Scenario 2
1 |
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2 | Select the Storage Array > Premium Features menu option in the Array Management Window.
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3 | Click the Use Key File button to use the feature key file and enable the premium feature, and then go to step 6. | ||||||||||||||||||
4 | Refer to the Details area to see how many mirror relationships are present.
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5 | Disable the Synchronous Mirroring feature.
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6 | Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative. |
Target | NetAppESeries.StorageArray | ||
Parent Monitor | NetAppESeries.StorageArrayAvailability | ||
Category | Custom | ||
Enabled | True | ||
Alert Generate | True | ||
Alert Severity | Error | ||
Alert Priority | Normal | ||
Alert Auto Resolve | True | ||
Monitor Type | NetAppESeries.FailureUnitMonitorType | ||
Remotable | True | ||
Accessibility | Internal | ||
Alert Message |
| ||
RunAs | Default | ||
Comment | Machine generated entity |
<UnitMonitor ID="NetAppESeries.FailureID_0049_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppESeries.StorageArray" ParentMonitorID="NetAppESeries.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppESeries.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">
<Category>Custom</Category>
<AlertSettings AlertMessage="NetAppESeries.REC_RVM_NOT_COMPLIANT_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="NetAppESeries.StateId3ED99D00AAEC28DCE6509474E99A004D" MonitorTypeStateID="NoIssue" HealthState="Success"/>
<OperationalState ID="NetAppESeries.StateId9FE30B12BB53FF9D69D33E97E5986451" MonitorTypeStateID="IssueFound" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FailureID>49</FailureID>
<IntervalSeconds>59</IntervalSeconds>
<TimeoutSeconds>300</TimeoutSeconds>
<Trace>0</Trace>
</Configuration>
</UnitMonitor>