Monitor REC_RVM_NOT_COMPLIANT (49)

NetAppESeries.FailureID_0049_Monitor (UnitMonitor)

The failure type is RVM Not Compliant.

Knowledge Base article:

Remote Mirroring Premium Feature - Out Of Compliance

What Caused the Problem?

The Synchronous Mirroring Premium Feature is Out of Compliance. This problem can occur in the following scenarios:

The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Important Notes

Recovery Steps

If...

Then...

This problem occurred due to Scenario 1

Go to

Procedure for Scenario 1

.

This problem occurred due to Scenario 2

Go to

Procedure for Scenario 2

.

Procedure for Scenario 1

1

If...

Then...

You want to resolve this problem by enabling the Synchronous Mirroring feature key

Go to step 2.

You want to resolve this problem by removing mirror relationships until you are below the limit allowed by the storage array

Reduce the number of mirror relationships to equal to or less than the number of mirror relationships allowed. The maximum number of mirror relationships allowed is listed in the Details area.

a

Highlight a primary or secondary volume on the

Storage and Copy Services

tab in the Array Management Window.

b

Select the

Copy Services > Mirroring > Synchronous Mirroring > Remove Mirror Relationship

menu option.

c

Repeat steps a and b to remove the appropriate number of mirror relationships, and then go to step 4.

2

Select the

Storage Array > Premium Features

menu option in the Array Management Window.

If...

Then...

The Synchronous Mirroring feature appears in this dialog (regardless of status)

A feature key file is needed to enable the feature.

If...

Then...

The feature has already been enabled at any time for this storage array

AND

You have the feature key file

Go to step 3.

The feature has not been enabled for this storage array

OR

The feature has been enabled, but you do not have the feature key file

Perform the following steps:

a

Identify the feature key identifier from the "Premium Features and Feature Pack Information" dialog.

b

Contact your Technical Support Representative to request a feature key file.

c

After you have the feature key file, go to step 3.

The Synchronous Mirroring feature does NOT appear in this dialog

Your storage array cannot support this feature.

You can contact your Technical Support Representative to see if your storage array can be upgraded to a different feature pack, or you can repeat step 1 to remove the mirror relationships.

3

Click the

Use Key File

button to use the feature key file and enable the premium feature.

4

Click the

Recheck

button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative.

 

Procedure for Scenario 2

1

If...

Then...

You want to enable the Synchronous Mirroring feature

Go to step 2.

You want to disable the Synchronous Mirroring feature

Go to step 4.

2

Select the

Storage Array > Premium Features

menu option in the Array Management Window.

If...

Then...

The Synchronous Mirroring feature appears in this dialog (regardless of status)

A feature key file is needed to enable the feature.

If...

Then...

The feature has already been enabled at any time for this storage array

AND

You have the feature key file

Go to step 3.

The feature has not been enabled for this storage array

OR

The feature has been enabled, but you do not have the feature key file

Perform the following steps:

a

Identify the feature key identifier from the "Premium Features and Feature Pack Information" dialog.

b

Contact your Technical Support Representative to request a feature key file.

c

After you have the feature key file, go to step 3.

The Synchronous Mirroring feature does NOT appear in this dialog

Your storage array cannot support this feature.

You can contact your Technical Support Representative to see if your storage array can be upgraded to a different feature pack, or you can go to step 4 to remove the mirror relationships.

3

Click the

Use Key File

button to use the feature key file and enable the premium feature, and then go to step 6.

4

Refer to the Details area to see how many mirror relationships are present.

If...

Then...

There are currently mirror relationships that need to be removed before disabling the feature

Remove all of the mirror relationships.

a

Highlight a primary or secondary volume on the

Storage and Copy Services

tab in the Array Management Window.

b

Select the

Copy Services > Mirroring > Synchronous Mirroring > Remove Mirror Relationship

menu option.

c

Repeat steps a and b to remove all of mirror relationships, and then go to step 5.

There are no mirror relationships

Go to step 5.

 

5

Disable the Synchronous Mirroring feature.

a

Select the

Storage Array > Premium Features

menu option in the Array Management Window.

b

Select the Synchronous Mirroring feature from the list.

c

Click the

Disable

button.

6

Click the

Recheck

button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative.

Element properties:

TargetNetAppESeries.StorageArray
Parent MonitorNetAppESeries.StorageArrayAvailability
CategoryCustom
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeNetAppESeries.FailureUnitMonitorType
RemotableTrue
AccessibilityInternal
Alert Message
Alert: REC_RVM_NOT_COMPLIANT
The failure type is RVM Not Compliant. Alert Value: {0}
RunAsDefault
CommentMachine generated entity

Source Code:

<UnitMonitor ID="NetAppESeries.FailureID_0049_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppESeries.StorageArray" ParentMonitorID="NetAppESeries.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppESeries.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">
<Category>Custom</Category>
<AlertSettings AlertMessage="NetAppESeries.REC_RVM_NOT_COMPLIANT_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="NetAppESeries.StateId3ED99D00AAEC28DCE6509474E99A004D" MonitorTypeStateID="NoIssue" HealthState="Success"/>
<OperationalState ID="NetAppESeries.StateId9FE30B12BB53FF9D69D33E97E5986451" MonitorTypeStateID="IssueFound" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FailureID>49</FailureID>
<IntervalSeconds>59</IntervalSeconds>
<TimeoutSeconds>300</TimeoutSeconds>
<Trace>0</Trace>
</Configuration>
</UnitMonitor>