The failure type is USM Unreadable Sectors Exist
What Caused the Problem?
Unreadable sectors have been detected on one or more volumes. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Important Notes
Data has been lost.
Clearing the unreadable sectors log does not correct the source of the problem or recover lost data.
An Unreadable sectors error indicates a serious problem.
Caution: Recovery from Unreadable Sectors is a complicated procedure that can involve several different methods. Therefore, do NOT perform any recovery steps without the help of your Technical Support Representative.
Recovery Steps
1 | Select the Monitor > Health > Collect Support Data Manually menu option from the Array Management Window (AMW), and take the appropriate steps to save the support data to a .zip file. |
2 | Contact your Technical Support Representative and indicate that an "Unreadable Sectors Detected" problem is being reported. Send the file you saved in step 1 to your representative and wait for further instruction. |
Target | NetAppESeries.StorageArray | ||
Parent Monitor | NetAppESeries.StorageArrayAvailability | ||
Category | Custom | ||
Enabled | True | ||
Alert Generate | True | ||
Alert Severity | Error | ||
Alert Priority | Normal | ||
Alert Auto Resolve | True | ||
Monitor Type | NetAppESeries.FailureUnitMonitorType | ||
Remotable | True | ||
Accessibility | Internal | ||
Alert Message |
| ||
RunAs | Default | ||
Comment | Machine generated entity |
<UnitMonitor ID="NetAppESeries.FailureID_0075_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppESeries.StorageArray" ParentMonitorID="NetAppESeries.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppESeries.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">
<Category>Custom</Category>
<AlertSettings AlertMessage="NetAppESeries.REC_USM_UNREADABLE_SECTORS_EXIST_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="NetAppESeries.StateId8249EE14DAFC0B531D3CF0F5214F2804" MonitorTypeStateID="NoIssue" HealthState="Success"/>
<OperationalState ID="NetAppESeries.StateId821457B34B3408DA740F98478B7E684" MonitorTypeStateID="IssueFound" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FailureID>75</FailureID>
<IntervalSeconds>59</IntervalSeconds>
<TimeoutSeconds>300</TimeoutSeconds>
<Trace>0</Trace>
</Configuration>
</UnitMonitor>