Monitor Description for (76)
What Caused the Problem?
The specified drive channel is experiencing intermittent errors along the path to a single or several drives. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Important Notes
You must contact your Technical Support Representative to correct this failure. DO NOT attempt to fix it yourself.
If a "Loss of Path Redundancy" problem is also being reported in the Summary area of the Recovery Guru, you MUST fix this failure first; otherwise, you could lose both paths to the drives.
DO NOT click the
Recheck
button until you have consulted with your Technical Support Representative.
Correct this failure as soon as possible. The drives are still operational, but a level of path redundancy may be lost. If the other channel to any of these affected drives fails, the drives themselves could be failed.
Recovery Steps
1 | Check the Recovery Guru Summary area to see if there are any additional problems being reported. If there are other problems reported, fix those problems first before going to step 2. |
2 | Select the Monitor > Health > Collect Support Data Manually menu option from the Array Management Window, and take the appropriate steps to save the support data to a .zip file. |
3 | Contact your Technical Support Representative and indicate that a "Individual Drive - Degraded Path" problem is being reported. Send your representative the file you saved in step 2. |
| Target | NetAppESeries.StorageArray | ||
| Parent Monitor | NetAppESeries.StorageArrayAvailability | ||
| Category | Custom | ||
| Enabled | True | ||
| Alert Generate | True | ||
| Alert Severity | Error | ||
| Alert Priority | Normal | ||
| Alert Auto Resolve | True | ||
| Monitor Type | NetAppESeries.FailureUnitMonitorType | ||
| Remotable | True | ||
| Accessibility | Internal | ||
| Alert Message |
| ||
| RunAs | Default | ||
| Comment | Machine generated entity |
Home
<UnitMonitor ID="NetAppESeries.FailureID_0076_Monitor" Comment="Machine generated entity" Accessibility="Internal" Enabled="true" Target="NetAppESeries.StorageArray" ParentMonitorID="NetAppESeries.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppESeries.FailureUnitMonitorType" ConfirmDelivery="true">
<Category>Custom</Category>
<AlertSettings AlertMessage="NetAppESeries.REC_PATH_DEGRADED_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="NetAppESeries.StateId469B5D353221D0A4F82B53BCCDE93C06" MonitorTypeStateID="NoIssue" HealthState="Success"/>
<OperationalState ID="NetAppESeries.StateIdAC5E414E186A64838852A8DC4F6FF149" MonitorTypeStateID="IssueFound" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FailureID>76</FailureID>
<IntervalSeconds>59</IntervalSeconds>
<TimeoutSeconds>300</TimeoutSeconds>
<Trace>0</Trace>
</Configuration>
</UnitMonitor>