Monitor REC_MISMATCHED_DRIVE_TYPE (78)

NetAppESeries.FailureID_0078_Monitor (UnitMonitor)

The failure type is Mismatched Drive Type.

Knowledge Base article:

Mixed Drive Types - Out of Compliance

What Caused the Problem?

The Mixed Drive Types feature is Out of Compliance. This problem can occur in the following scenarios:

The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

 Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Important Notes

Recovery Steps

If...

Then...

This problem occurred due to Scenario 1

Go to

Procedure for Scenario 1

.

This problem occurred due to Scenario 2

Go to

Procedure for Scenario 2

.

Procedure for Scenario 1

1

If...

Then...

You want to resolve this problem by enabling the Mixed Drive Types feature key

Go to step 2.

You want to resolve this problem by removing drives until all drives are of the same type

Go to step 4.

2

Select the

Storage Array > Premium Features

menu option in the Array Management Window.

If...

Then...

The Mixed Drive Types feature appears in this dialog (regardless of status)

A feature key file is needed to enable the feature.

If...

Then...

The feature has already been enabled at any time for this storage array

AND

You have the feature key file

Go to step 3.

The feature has not been enabled for this storage array

OR

The feature has been enabled, but you do not have the feature key file

Perform the following steps:

a

Identify the feature key identifier from the "Premium Features and Feature Pack Information" dialog.

b

Contact your Technical Support Representative to request a feature key file.

c

After you have the feature key file, go to step 3.

The Mixed Drive Types feature does NOT appear in this dialog

Your storage array cannot support this feature.

It is possible that you can upgrade to a feature pack that will allow support the feature. Contact your Technical Support Representative to see if your storage array can be upgraded to a different feature pack.

3

Click the

Use Key File

button to use the feature key file and enable the premium feature, and then go to step 6.

4

If...

Then...

The drives you inserted do not have any disk pool or volume group data

OR

The drives you inserted have disk pool data, but importing disk pools is not an allowed operation

OR

The drives you inserted have volume group data but you have NOT yet imported the volume groups into this array (the volume groups appear as Contingent volumes on the Storage and Copy Services tab)

Go to step 5.

The drives you inserted have volume group data and you have already completed the Import operation for the volume groups into the storage array.

a

On the

Storage and Copy Services

tab in the AMW, highlight a volume group that resides on the drives you recently imported, and then select the

Storage > Volume Group > Advanced > Export

menu option.

Follow the instructions in the "Export Volume Group" dialog to properly export the volume group from the storage array.

b

Repeat step a for every volume group that resides on the drives you recently imported until all the volume groups on the drives have been exported.

c

Go to step 5.

5

Remove the drives or disconnect the drive trays that you recently inserted that contain the different type of drives.

6

Click the

Recheck

button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative.

Procedure for Scenario 2

1

If...

Then...

You want to use multiple drive types in this array (you want to enable the Mixed Drive Types feature)

Go to step 2.

You DO NOT want to use multiple drive types in this array (you want to disable the Mixed Drive Types feature)

Go to step 4.

2

Select the

Storage Array > Premium Features

menu option in the Array Management Window.

If...

Then...

The Mixed Drive Types feature appears in this dialog (regardless of status)

A feature key file is needed to enable the feature.

If...

Then...

The feature has already been enabled at any time for this storage array

AND

You have the feature key file

Go to step 3.

The feature has not been enabled for this storage array

OR

The feature has been enabled, but you do not have the feature key file

Perform the following steps:

a

Identify the feature key identifier from the "Premium Features and Feature Pack Information" dialog.

b

Contact your Technical Support Representative to request a feature key file.

c

After you have the feature key file, go to step 3.

The Mixed Drive Types feature does NOT appear in this dialog

Your storage array cannot support this feature.

It is possible that you can upgrade to a feature pack that will allow support the feature. Contact your Technical Support Representative to see if your storage array can be upgraded to a different feature pack.

3

Click the

Use Key File

button to use the feature key file and enable the premium feature, and then go to step 8.

4

If...

Then...

There are currently different drive types connected to the controllers

Go to step 5.

All of the drives connected to the controllers are the same drive type

Go to step 7.

5

If...

Then...

The drives you inserted do not have any disk pool or volume group data

OR

The drives you inserted have disk pool data, but importing disk pools is not an allowed operation

OR

The drives you inserted have volume group data but you have NOT yet imported the volume groups into this array (the volume groups appear as Contingent volumes on the Storage and Copy Services tab)

Go to step 6.

The drives you inserted have volume group data

a

On the

Storage and Copy Services

tab in the AMW, highlight a volume group that resides on the drives you recently imported, and then select the

Storage > Volume Group > Advanced > Export

menu option.

Follow the instructions in the Export Volume Group dialog to properly export the volume group from the storage array.

b

Repeat step a for every volume group that resides on the drives you recently imported until all the volume groups on the drives have been exported.

c

Go to step 6.

6

Remove the drives or disconnect the drive trays that you recently inserted that contain the different type of drives.

7

Disable the Mixed Drive Types feature.

a

From the AMW, select the

Storage Array > Premium Features

menu option.

b

Select the Mixed Drive Types feature from the list.

c

Click the

Disable

button.

8

Click the

Recheck

button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative.

Element properties:

TargetNetAppESeries.StorageArray
Parent MonitorNetAppESeries.StorageArrayAvailability
CategoryCustom
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeNetAppESeries.FailureUnitMonitorType
RemotableTrue
AccessibilityInternal
Alert Message
Alert: REC_MISMATCHED_DRIVE_TYPE
The failure type is Mismatched Drive Type. Alert Value: {0}
RunAsDefault
CommentMachine generated entity

Source Code:

<UnitMonitor ID="NetAppESeries.FailureID_0078_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppESeries.StorageArray" ParentMonitorID="NetAppESeries.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppESeries.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">
<Category>Custom</Category>
<AlertSettings AlertMessage="NetAppESeries.REC_MISMATCHED_DRIVE_TYPE_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="NetAppESeries.StateIdB65CA352EC0F4E786967677E290EEC45" MonitorTypeStateID="NoIssue" HealthState="Success"/>
<OperationalState ID="NetAppESeries.StateId57C41A01CF6918C04103B828FDB0A9A7" MonitorTypeStateID="IssueFound" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FailureID>78</FailureID>
<IntervalSeconds>59</IntervalSeconds>
<TimeoutSeconds>300</TimeoutSeconds>
<Trace>0</Trace>
</Configuration>
</UnitMonitor>