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Monitor REC_SUPPORT_CRU_NOINPUT (97)

NetAppESeries.FailureID_0097_Monitor (UnitMonitor)

The failure type is Support CRU No Input

Knowledge Base article:

Power Supply - No Power Input

What Caused the Problem?

Power to one of the power supplies has been lost. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Important Note

Because of this problem, the storage array currently does not have redundant power supplies. The storage array will continue to operate with the remaining power supply. However, failure of the remaining power supply will result in a loss of access to the storage array. Therefore, make sure you correct this problem as soon as possible.

Recovery Steps

1

Check each of the following for problems with setup, loose connections, or failures:

  • Power switch on the power supply

    - Make sure the power switch is in the ON position.

  • Power cables

    - Check for loose connections or faulty cables.

  • Power outlets

    - Make sure there is power coming from the outlet, and that all cables are properly connected.

  • Circuit breakers for main power

    - Check to see if the breakers need to be reset.

  • Circuit breakers on a controller tray

    - Some models of controllers contain circuit breakers. If the No Power Input problem was reported on a controller tray (instead of a drive tray), check the circuit breakers on the controller that reported the error. Refer to the hardware manual for specific information about locating and servicing circuit breakers on controllers.

  • Power to building

    - Check to see if any power to the building has been interrupted.

2

Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative.

Element properties:

TargetNetAppESeries.StorageArray
Parent MonitorNetAppESeries.StorageArrayAvailability
CategoryCustom
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeNetAppESeries.FailureUnitMonitorType
RemotableTrue
AccessibilityInternal
Alert Message
Alert: REC_SUPPORT_CRU_NOINPUT
The failure type is Support CRU No Input Alert Value: {0}
RunAsDefault
CommentMachine generated entity

Source Code:

<UnitMonitor ID="NetAppESeries.FailureID_0097_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppESeries.StorageArray" ParentMonitorID="NetAppESeries.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppESeries.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">

  <Category>Custom</Category>

  <AlertSettings AlertMessage="NetAppESeries.REC_SUPPORT_CRU_NOINPUT_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="NetAppESeries.StateId4A37B231A6F453F66EC07A0CA612815A" MonitorTypeStateID="NoIssue" HealthState="Success"/>

    <OperationalState ID="NetAppESeries.StateId8DEEC01A2C7EE4CD79FE618C727A186" MonitorTypeStateID="IssueFound" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <FailureID>97</FailureID>

    <IntervalSeconds>59</IntervalSeconds>

    <TimeoutSeconds>300</TimeoutSeconds>

    <Trace>0</Trace>

  </Configuration>

</UnitMonitor>