A DCM has failed and the drawer is degraded. I/Os for the drawer may still be serviced through the alternate DCM.
What Caused the Problem?
A drawer was set to a Degraded status. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Important Notes
Although the drawer is still performing I/O operations, it is important to contact your Technical Support Representative as soon as possible so that they can correct this failure.
Due to the complexity of the recovery procedure, you should NOT attempt to resolve this problem. It should be serviced by an on-site support technician.
Recovery Steps
1 | Contact your Technical Support Representative and indicate that a "Degraded Drawer" problem is being reported. Wait for further instructions. |
| Target | NetAppESeries.StorageArray | ||
| Parent Monitor | NetAppESeries.StorageArrayAvailability | ||
| Category | Custom | ||
| Enabled | True | ||
| Alert Generate | True | ||
| Alert Severity | Error | ||
| Alert Priority | Normal | ||
| Alert Auto Resolve | True | ||
| Monitor Type | NetAppESeries.FailureUnitMonitorType | ||
| Remotable | True | ||
| Accessibility | Internal | ||
| Alert Message |
| ||
| RunAs | Default | ||
| Comment | Machine generated entity |
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<UnitMonitor ID="NetAppESeries.FailureID_0393_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppESeries.StorageArray" ParentMonitorID="NetAppESeries.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppESeries.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">
<Category>Custom</Category>
<AlertSettings AlertMessage="NetAppESeries.REC_DRAWER_DEGRADED_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="NetAppESeries.StateId65CF20547E49AA19AD452D994D23A065" MonitorTypeStateID="NoIssue" HealthState="Success"/>
<OperationalState ID="NetAppESeries.StateIdB766853940B3F9DC431129BCF53A4B97" MonitorTypeStateID="IssueFound" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FailureID>393</FailureID>
<IntervalSeconds>59</IntervalSeconds>
<TimeoutSeconds>300</TimeoutSeconds>
<Trace>0</Trace>
</Configuration>
</UnitMonitor>