A drive has an unsupported interposer firmware version.
What Caused the Problem?
A drive is not supported by the storage array because the interposer firmware does not support a drive capacity greater than 2 TB. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Important Notes
You can either replace the drive with a drive of 2 TB or less, or you can upgrade the interposer firmware.
The minimum required level of interposer firmware for the drive's capacity is 16xx.
Recovery Steps
1 | Determine whether to use this drive in the storage array.
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2 | In the Array Management Window, select the Upgrade > Drive/ATA Translator Firmware menu option. | ||||||
3 | Follow the "Download Drive and ATA Translator Firmware" wizard to upgrade the firmware. | ||||||
4 | Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative. |
| Target | NetAppESeries.StorageArray | ||
| Parent Monitor | NetAppESeries.StorageArrayAvailability | ||
| Category | Custom | ||
| Enabled | True | ||
| Alert Generate | True | ||
| Alert Severity | Error | ||
| Alert Priority | Normal | ||
| Alert Auto Resolve | True | ||
| Monitor Type | NetAppESeries.FailureUnitMonitorType | ||
| Remotable | True | ||
| Accessibility | Internal | ||
| Alert Message |
| ||
| RunAs | Default | ||
| Comment | Machine generated entity |
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<UnitMonitor ID="NetAppESeries.FailureID_0401_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppESeries.StorageArray" ParentMonitorID="NetAppESeries.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppESeries.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">
<Category>Custom</Category>
<AlertSettings AlertMessage="NetAppESeries.REC_DRIVE_UNSUPPORTED_INTERPOSER_FW_VERSION_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="NetAppESeries.StateId555A4DDEFFF0E03058B8FA6C2B52105C" MonitorTypeStateID="NoIssue" HealthState="Success"/>
<OperationalState ID="NetAppESeries.StateIdA3E73DD1A88FA4818E5D083617E7920F" MonitorTypeStateID="IssueFound" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FailureID>401</FailureID>
<IntervalSeconds>59</IntervalSeconds>
<TimeoutSeconds>300</TimeoutSeconds>
<Trace>0</Trace>
</Configuration>
</UnitMonitor>