A drive in a Disk Pool has failed.
What Caused the Problem?
One or more drives have failed in a disk pool. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Important Notes
You should replace only one drive at a time. When you replace a failed drive, data from the failed drive is reconstructed on the new drive. This reconstruction should begin automatically after you insert the new drive.
Make sure the replacement drives have a capacity equal to or greater than the failed drives you will remove.
You can replace failed drives while the storage array is receiving I/O.
Service Action Allowed Important Information:
The
Service action (removal) allowed
field in the Details area indicates whether or not you can safely remove the component. If the SAA field is NO (
), then the affected component must remain in place until you service another component first.
The
Service action LED on Component
field in the Details area indicates whether or not a physical SAA LED is present on the hardware component. This field does NOT indicate whether the LED is ON or OFF (that indication is provided by the Service action (removal) allowed field).
If a component does not have an SAA LED, then it is OK to remove the component when its fault LED is lit and the
Service action (removal) allowed
field = YES (
) in the Details area.
The
Service action (removal) allowed
field shown in the Details area and the physical SAA LED on the hardware component (if supported) MUST match before you remove the affected component. In rare cases (such as multiple problems), the status of the LED and the SAA field may not match. If there is a mismatch, then you should NOT remove the component until these indications match.
Recovery Steps
1 | Review the Details area to identify the failed drive. |
2 | Remove the drive. |
3 | Wait 30 seconds, then insert a new drive. Its fault indicator light may be lit for a short time (one minute or less). |
4 | Repeat steps 1 - 3 for each failed drive. |
5 | Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative. |
| Target | NetAppESeries.StorageArray | ||
| Parent Monitor | NetAppESeries.StorageArrayAvailability | ||
| Category | Custom | ||
| Enabled | True | ||
| Alert Generate | True | ||
| Alert Severity | Error | ||
| Alert Priority | Normal | ||
| Alert Auto Resolve | True | ||
| Monitor Type | NetAppESeries.FailureUnitMonitorType | ||
| Remotable | True | ||
| Accessibility | Internal | ||
| Alert Message |
| ||
| RunAs | Default | ||
| Comment | Machine generated entity |
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<UnitMonitor ID="NetAppESeries.FailureID_0443_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppESeries.StorageArray" ParentMonitorID="NetAppESeries.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppESeries.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">
<Category>Custom</Category>
<AlertSettings AlertMessage="NetAppESeries.REC_DISK_POOL_DRIVE_FAILURE_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="NetAppESeries.StateId84D3F5DDD3AF573D71BABB19E1FF578F" MonitorTypeStateID="NoIssue" HealthState="Success"/>
<OperationalState ID="NetAppESeries.StateIdBE3A9102350A7F42AFD4D630956AF80E" MonitorTypeStateID="IssueFound" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FailureID>443</FailureID>
<IntervalSeconds>59</IntervalSeconds>
<TimeoutSeconds>300</TimeoutSeconds>
<Trace>0</Trace>
</Configuration>
</UnitMonitor>