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A Kerberos error occurred in an RPC call to a remote server.

OCS_User_Services_30958_EE (Rule)

Knowledge Base article:

Summary

A Kerberos error occurred in an RPC call to a remote server.

Causes

Check the eventlog description

Resolutions

Ensure that the Service Principal Name of the remote server is registered correctly.

Element properties:

TargetMicrosoft_Office_Communications_Server_2007_R2_Enterprise_Edition
CategoryEventCollection
EnabledTrue
Event_ID30958
Event SourceOCS User Services
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
A Kerberos error occurred in an RPC call to a remote server.
{0}
Event LogOffice Communications Server

Member Modules:

ID Module Type TypeId RunAs 
CollectEvent DataSource Microsoft.Windows.EventProvider Default
WriteAlert WriteAction System.Health.GenerateAlert Default
WriteToDB WriteAction Microsoft.SystemCenter.CollectEvent Default
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Default

Source Code:

<Rule ID="OCS_User_Services_30958_EE" Enabled="true" Target="Microsoft_Office_Communications_Server_2007_R2_Enterprise_Edition" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="CollectEvent" TypeID="SCWindowsLibrary!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="SCWindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Office Communications Server</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">OCS User Services</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">30958</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SCSystemLibrary!Microsoft.SystemCenter.CollectEvent"/>

    <WriteAction ID="WriteAlert" TypeID="SCHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertMessageId>$MPElement[Name="A_Kerberos_error_occurred_in_an_RPC_call_to_a_remote_server_"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

      </Suppression>

    </WriteAction>

    <WriteAction ID="WriteToDW" TypeID="SCDataWarehouseLibrary!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>