The global container was not found.

OCS_WMI_Consumer_20492_EE (Rule)

Knowledge Base article:

Summary

The global container was not found.

Causes

This could happen if the not all the prep steps are performed or if permissions to the service account are altered.

Resolutions

Make sure that all the prep steps are performed and the account the service is running under has proper privileges.

Element properties:

TargetMicrosoft_Office_Communications_Server_2007_Enterprise_Edition
CategoryEventCollection
EnabledTrue
Event_ID20492
Event SourceOCS WMI Consumer
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
The global container was not found.
{0}
Event LogOffice Communications Server

Member Modules:

ID Module Type TypeId RunAs 
CollectEvent DataSource Microsoft.Windows.EventProvider Default
WriteAlert WriteAction System.Health.GenerateAlert Default
WriteToDB WriteAction Microsoft.SystemCenter.CollectEvent Default
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Default

Source Code:

<Rule ID="OCS_WMI_Consumer_20492_EE" Enabled="true" Target="Microsoft_Office_Communications_Server_2007_Enterprise_Edition" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>EventCollection</Category>
<DataSources>
<DataSource ID="CollectEvent" TypeID="SCWindowsLibrary!Microsoft.Windows.EventProvider">
<ComputerName>$Target/Host/Property[Type="SCWindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<LogName>Office Communications Server</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">OCS WMI Consumer</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">20492</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="WriteToDB" TypeID="SCSystemLibrary!Microsoft.SystemCenter.CollectEvent"/>
<WriteAction ID="WriteAlert" TypeID="SCHealth!System.Health.GenerateAlert">
<Priority>1</Priority>
<Severity>2</Severity>
<AlertMessageId>$MPElement[Name="The_global_container_was_not_found_"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/EventDescription$</AlertParameter1>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>
<SuppressionValue>$Data/PublisherName$</SuppressionValue>
</Suppression>
</WriteAction>
<WriteAction ID="WriteToDW" TypeID="SCDataWarehouseLibrary!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>
</WriteActions>
</Rule>