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[40502] Failure to start an NT service

PSAlert_40502_SQL_CANNOT_START_NTSERVICE_ERR_Monitor (UnitMonitor)

Knowledge Base article:

Summary

Check the matrix log and the Service event log for a possible cause of the failure. If the shared storage is mounted, check the ERRORLOG for the instance on the SAN. If you are unable to resolve this problem, contact HP Support.

Element properties:

TargetPolyServe.MatrixServer.ServiceMonitor
Parent MonitorSystem.Health.AvailabilityState
CategoryCustom
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeMicrosoft.Windows.2SingleEventLog2StateMonitorType
RemotableTrue
AccessibilityPublic
Alert Message
Failure to start an NT service

[{0}] Failure to start NT service {1}: {2}
RunAsDefault

Source Code:

<UnitMonitor ID="PSAlert_40502_SQL_CANNOT_START_NTSERVICE_ERR_Monitor" Accessibility="Public" Enabled="true" Target="PolyServe.MatrixServer.ServiceMonitor" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.2SingleEventLog2StateMonitorType" ConfirmDelivery="false">

  <Category>Custom</Category>

  <AlertSettings AlertMessage="PSAlert_40502_SQL_CANNOT_START_NTSERVICE_ERR_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/Params/Param[1]$</AlertParameter1>

      <AlertParameter2>$Data/Context/Params/Param[2]$</AlertParameter2>

      <AlertParameter3>$Data/Context/Params/Param[3]$</AlertParameter3>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="PSAlert_40502_SQL_CANNOT_START_NTSERVICE_ERR_Monitor_Alert" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>

    <OperationalState ID="PSAlert_40502_SQL_CANNOT_START_NTSERVICE_ERR_Monitor_Resolve" MonitorTypeStateID="SecondEventRaised" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <FirstComputerName>.</FirstComputerName>

    <FirstLogName>MatrixServer</FirstLogName>

    <FirstExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">40502</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <RegExExpression>

            <ValueExpression>

              <XPathQuery Type="String">Params/Param[4]</XPathQuery>

            </ValueExpression>

            <Operator>MatchesRegularExpression</Operator>

            <Pattern>$Target/Property[Type="PolyServe.MatrixServer.PSObject"]/ObjectKey$</Pattern>

          </RegExExpression>

        </Expression>

      </And>

    </FirstExpression>

    <SecondComputerName>.</SecondComputerName>

    <SecondLogName>MatrixServer</SecondLogName>

    <SecondExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">40503</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <RegExExpression>

            <ValueExpression>

              <XPathQuery Type="String">Params/Param[3]</XPathQuery>

            </ValueExpression>

            <Operator>MatchesRegularExpression</Operator>

            <Pattern>$Target/Property[Type="PolyServe.MatrixServer.PSObject"]/ObjectKey$</Pattern>

          </RegExExpression>

        </Expression>

      </And>

    </SecondExpression>

  </Configuration>

</UnitMonitor>