Home
  •  

ConfigMgr 2007 Perf Threshold: Site Server Inbox sinv.box Backlog > 10,000 over 3 hours

SMSv4_Perf_Threshold__Site_Server_Inbox_sinv.box_Backlog__10000_over_3_hours_19_Rule (Rule)

Knowledge Base article:

Summary

The total number of files in the sinv.box inbox of the software inventory processor on this site server has exceeded the standard operational threshold.

This folder temporarily stores client software inventory files (.sic, .sid, and .sis) from down-level Configuration Manager sites, SMS sites; SMS 2003 RTM Management Points and Client Access Points.

This condition increases unless it is resolved. If the file continues beyond the threshold, software inventory is not reflected in the Configuration Manager 2007 site database in a timely manner, and collections and reports might not accurately represent the software on the network.

Causes

The total number of software inventory files in the inbox can exceed the threshold because:

Resolutions

To resolve this issue and to decrease the number of queued software inventory files:

Additional

This alert is best handled by Configuration Manager administrators.

If this alert is generating too many false positives, you can modify the threshold tab of the rule properties to designate values that are more appropriate for your environment.

To view a graph that plots the backlog trend for this inbox on site servers:

Backlog trending does not appear unless the corresponding performance measure is enabled first. To enable the performance measure for sinv.box backlog:

Related Events:

You can also look for alerts that relate to the SMS_Executive service being stopped or the site server having insufficient resources (such as CPU, memory). These alerts are the potential cause of the software inventory file alert. Depending on the cause, it is likely that other types of backlogs (hardware inventory, data discovery records, software metering) on the site server are also increasing and corresponding alerts are occurring.

External

See Planning and Deploying the Server Infrastructure for Configuration Manager 2007 at the Configuration Manager Product Documentation Web page.

For more information about inbox folders and how they are used in Configuration Manager, see the “A description of inbox folders and how they are used in Configuration Manager” Web page ( http://go.microsoft.com/fwlink/?LinkId=99539).

For more assistance, see a list of additional support options in the support section of the Configuration Manager Web site at Support for Configuration Manager.

Element properties:

TargetMicrosoft.SystemCenter.ConfigurationManager.2007.Microsoft_SMSv4_Site_Servers_Installation
CategoryPerformanceHealth
EnabledTrue
Instance NameSMS Inbox
Counter NameFile Current Count
Frequency900
Alert GenerateFalse
RemotableTrue
CommentMom2005ID='{0CA6413F-000A-4C6B-B3F3-F783A4C98523}';MOM2005ComputerGroupID={D0741372-F3F6-43EB-8B8B-965F937BCC65}

Member Modules:

ID Module Type TypeId RunAs 
_05CCD6CD_FAC3_42F3_84B3_F733879545B4_ DataSource System.Mom.BackwardCompatibility.Performance.FilteredDataProvider Default
AverageFilter ConditionDetection System.Performance.AveragerCondition Default
GenerateAlert WriteAction System.Mom.BackwardCompatibility.AlertResponse.WithServerRole Default

Source Code:

<Rule ID="SMSv4_Perf_Threshold__Site_Server_Inbox_sinv.box_Backlog__10000_over_3_hours_19_Rule" Target="Microsoft.SystemCenter.ConfigurationManager.2007.Microsoft_SMSv4_Site_Servers_Installation" Enabled="true" ConfirmDelivery="false" Comment="Mom2005ID='{0CA6413F-000A-4C6B-B3F3-F783A4C98523}';MOM2005ComputerGroupID={D0741372-F3F6-43EB-8B8B-965F937BCC65}">

  <Category>PerformanceHealth</Category>

  <DataSources>

    <DataSource ID="_05CCD6CD_FAC3_42F3_84B3_F733879545B4_" Comment="{05CCD6CD-FAC3-42F3-84B3-F733879545B4}" TypeID="MomBackwardCompatibility!System.Mom.BackwardCompatibility.Performance.FilteredDataProvider">

      <ComputerName>$Target/Host/Property[Type="WindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <CounterName>File Current Count</CounterName>

      <ObjectName>SMS Inbox</ObjectName>

      <InstanceName>sinv.box</InstanceName>

      <Frequency>900</Frequency>

      <Expression/>

    </DataSource>

  </DataSources>

  <ConditionDetection ID="AverageFilter" TypeID="PerformanceLibrary!System.Performance.AveragerCondition">

    <NumSamples>12</NumSamples>

  </ConditionDetection>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="System.Mom.BackwardCompatibility.AlertResponse.WithServerRole">

      <GenerateAlert>true</GenerateAlert>

      <Owner/>

      <Description>$Target/Host/Property[Type="WindowsLibrary!Microsoft.Windows.Computer"]/NetbiosComputerName$ - ConfigMgr 2007 Perf Threshold: Site Server Inbox sinv.box Backlog &gt; 10,000 over 3 hours.





            $Data/ObjectName$

          :  

            $Data/CounterName$

          :  

            $Data/InstanceName$

           value = 

            $Data/Value$

          </Description>

      <AlertLevel>30</AlertLevel>

      <ResolutionState/>

      <Source>

            $Data/ObjectName$

          :  

            $Data/CounterName$

          :  

            $Data/InstanceName$

          </Source>

      <Name>ConfigMgr 2007 Perf Threshold: Site Server Inbox sinv.box Backlog &gt; 10,000 over 3 hours</Name>

      <ServerRole>SMS Server</ServerRole>

      <ServerRoleInstance>$Target/Host/Property[Type="WindowsLibrary!Microsoft.Windows.Computer"]/NetbiosComputerName$</ServerRoleInstance>

      <Component>SS</Component>

      <ProblemState>1</ProblemState>

      <InvokerType>0</InvokerType>

    </WriteAction>

  </WriteActions>

</Rule>