Riepilogo servizio

ServiceManager.Report.ConfigurationManagement.ServiceSummary (Report)

Element properties:

AccessibilityPublic
VisibleTrue

Report Localization:

ReportNameRiepilogo servizio
ReportDescriptionLabelPer visualizzare la descrizione completa di questo report, espandere la sezione.
ReportDescriptionIl report mostra un riepilogo di tutti i servizi filtrati in base ai criteri specificati mediante i parametri di filtro.
ReportGeneratedLabelReport generato
ServiceServizio
IncidentPriorityPriorità evento
ProblemPriorityPriorità problema
ChangePriorityPriorità
IncidentsOpenedEventi aperti
IncidentsResolvedEventi risolti
IncidentsClosedEventi chiusi
IncidentsEscalatedEventi inoltrati
IncidentsNotMeetingTargetResTimeN. di eventi non conformi al tempo di risoluzione limite
AvgResolutionTimeTempo di risoluzione medio
ProblemReqMajorReview\% di problemi che richiedono una verifica generale
ProblemBacklogRatioIndice di backlog problemi
ChangesOpenedModifiche aperte
AvgTimeWorkedTempo medio di lavorazione
ProblemsOpenedProblemi aperti
ProblemsResolvedProblemi risolti
ProblemsClosedProblemi chiusi
ProblemsWithWorkArounds\% di problemi con soluzioni alternative
ChangesResolvedModifiche risolte
ChangesClosedModifiche chiuse
NumberOfFailedChangesNumero di modifiche non riuscite
NumberOfEmergencyChangesNumero di modifiche di emergenza
NumberOfUnauthorizedChangesNumero di modifiche non autorizzate rilevate
AverageProcessTimePerChangeTempo di elaborazione medio per modifica (giorni)
NumberOfChangesResultingInIncidentsNumero di modifiche che hanno generato eventi

Source Code:

<Report ID="ServiceManager.Report.ConfigurationManagement.ServiceSummary" Accessibility="Public" Target="System!System.Computer" Visible="true">
<Dependencies>
<Dimension>ConfigDW!ConfigurationManagerDeployedComputerDim</Dimension>
<Dimension>DWBase!OperatingSystemDim</Dimension>
<Dimension>DWBase!ComputerDim</Dimension>
<DataWarehouseScript>ServiceManager.Report.ConfigurationManagement.SP.GetServiceSummary.Script</DataWarehouseScript>
<DataWarehouseScript>SMReportCommon!ServiceManager.Report.Common.Function.fn_CSVToTableString.Script</DataWarehouseScript>
<DataWarehouseScript>SMReportCommon!ServiceManager.Report.Common.Function.fn_CSVToTableInt.Script</DataWarehouseScript>
<ReportResource>SMReportCommon!Report_Header_Potrait.png</ReportResource>
<ReportResource>SMReportCommon!horizontal_line_gradient.png</ReportResource>
<ReportResource>SMReportCommon!Unchecked.png</ReportResource>
<ReportResource>SMReportCommon!Checked.png</ReportResource>
</Dependencies>
<ParameterBlock xmlns="http://schemas.microsoft.com/mom/reporting/2007/ReportParameterSettings" columns="2">
<Controls>
<Control rowSpan="3" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.RelativeDatePickerValueEditor">
<ReportParameters>
<ReportParameter name="TimeZone" binding="TimeZone">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.TimeZone</Prompt>
</ReportParameter>
<ReportParameter name="StartDate_BaseType" binding="StartDate_BaseType"/>
<ReportParameter name="StartDate_BaseValue" binding="StartDate_BaseValue">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.StartDate</Prompt>
</ReportParameter>
<ReportParameter name="StartDate_OffsetType" binding="StartDate_OffsetType"/>
<ReportParameter name="StartDate_OffsetValue" binding="StartDate_OffsetValue"/>
<ReportParameter name="EndDate_BaseType" binding="EndDate_BaseType"/>
<ReportParameter name="EndDate_BaseValue" binding="EndDate_BaseValue">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.EndDate</Prompt>
</ReportParameter>
<ReportParameter name="EndDate_OffsetType" binding="EndDate_OffsetType"/>
<ReportParameter name="EndDate_OffsetValue" binding="EndDate_OffsetValue"/>
</ReportParameters>
</Control>
<Control rowSpan="3" columnSpan="2" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.DimensionInstancePickerValueParameterEditor">
<ReportParameters>
<ReportParameter name="ServiceDimKey"/>
</ReportParameters>
<Properties>
<Property name="IsSingleSelect">
<Value>true</Value>
</Property>
<Property name="DimensionTypeName">
<Value>ServiceDim</Value>
</Property>
<Property name="DimensionTypeMPName">
<Value>Microsoft.SystemCenter.Datawarehouse.Base</Value>
</Property>
<Property name="MaxDimensionInstances">
<Value>500</Value>
</Property>
<Property name="ColumnDefinitions">
<Value>Name</Value>
</Property>
</Properties>
</Control>
<Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.MultiValueParameterEditor">
<ReportParameters>
<ReportParameter name="IncidentPriority">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.IncidentPriority</Prompt>
</ReportParameter>
</ReportParameters>
</Control>
<Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.MultiValueParameterEditor">
<ReportParameters>
<ReportParameter name="ProblemPriority">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.ProblemPriority</Prompt>
</ReportParameter>
</ReportParameters>
</Control>
<Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.OutriggerPickerValueParameterEditor">
<ReportParameters>
<ReportParameter name="ChangePriority">
<Prompt>ServiceManager.ChangeManagement.Report.Library!ReportParameter.ChangePriority</Prompt>
</ReportParameter>
</ReportParameters>
<Properties>
<Property name="MinHeight">
<Value>40</Value>
</Property>
<Property name="MinWidth">
<Value>100</Value>
</Property>
<Property name="OutriggerTypeName">
<Value>ChangePriority</Value>
</Property>
<Property name="OutriggerTypeMPName">
<Value>ServiceManager.ChangeManagement.Library.Datawarehouse</Value>
</Property>
<Property name="OutriggerSelectAllValue">
<Value>-1</Value>
</Property>
</Properties>
</Control>
</Controls>
</ParameterBlock>
<ReportDefinition>ServiceManager.Report.ConfigurationManagement.ServiceSummary.ReportRdl</ReportDefinition>
<ReportStrings>
<ReportString ID="ReportName"/>
<ReportString ID="ReportDescriptionLabel"/>
<ReportString ID="ReportDescription"/>
<ReportString ID="ReportGeneratedLabel"/>
<ReportString ID="ID"/>
<ReportString ID="ServiceDescription"/>
<ReportString ID="Priority"/>
<ReportString ID="Status"/>
<ReportString ID="BusinessDetailedDescription"/>
<ReportString ID="OwnedByOrganization"/>
<ReportString ID="AvailabilitySchedule"/>
<ReportString ID="IsBusinessService"/>
<ReportString ID="OfferedScheduleDaysRange"/>
<ReportString ID="OfferedScheduleTimeRange"/>
<ReportString ID="LastModified"/>
<ReportString ID="TimeZone"/>
<ReportString ID="StartDate"/>
<ReportString ID="EndDate"/>
<ReportString ID="Description"/>
<ReportString ID="Classification"/>
<ReportString ID="DatePeriod"/>
<ReportString ID="Service"/>
<ReportString ID="IncidentPriority"/>
<ReportString ID="ProblemPriority"/>
<ReportString ID="ChangePriority"/>
<ReportString ID="IncidentsOpened"/>
<ReportString ID="IncidentsResolved"/>
<ReportString ID="IncidentsClosed"/>
<ReportString ID="IncidentsEscalated"/>
<ReportString ID="IncidentsNotMeetingTargetResTime"/>
<ReportString ID="AvgResolutionTime"/>
<ReportString ID="AvgTimeWorked"/>
<ReportString ID="ProblemsOpened"/>
<ReportString ID="ProblemsResolved"/>
<ReportString ID="ProblemsClosed"/>
<ReportString ID="ProblemsWithWorkArounds"/>
<ReportString ID="ProblemReqMajorReview"/>
<ReportString ID="ProblemBacklogRatio"/>
<ReportString ID="ChangesOpened"/>
<ReportString ID="ChangesResolved"/>
<ReportString ID="ChangesClosed"/>
<ReportString ID="NumberOfFailedChanges"/>
<ReportString ID="NumberOfEmergencyChanges"/>
<ReportString ID="NumberOfUnauthorizedChanges"/>
<ReportString ID="AverageProcessTimePerChange"/>
<ReportString ID="NumberOfChangesResultingInIncidents"/>
</ReportStrings>
</Report>