服務摘要

ServiceManager.Report.ConfigurationManagement.ServiceSummary (Report)

Element properties:

AccessibilityPublic
VisibleTrue

Report Localization:

ReportName服務摘要
ReportDescriptionLabel展開此區段可查看此報表的完整描述。
ReportDescription此報表會顯示根據篩選參數所提供準則篩選的所有服務摘要。
ReportGeneratedLabel產生的報表
Service服務
IncidentPriority事件優先順序
ProblemPriority問題優先順序
ChangePriority優先順序
IncidentsOpened未結案的事件
IncidentsResolved已解決的事件
IncidentsClosed已關閉的事件
IncidentsEscalated已呈報的事件
IncidentsNotMeetingTargetResTimeI# 不符合目標解決時間的事件
AvgResolutionTime平均解決時間
ProblemReqMajorReview\%需要主要檢閱的問題
ProblemBacklogRatio問題積存比率
ChangesOpened未結案的變更
AvgTimeWorked平均工作時間
ProblemsOpened未結案的問題
ProblemsResolved已解決的問題
ProblemsClosed已關閉的問題
ProblemsWithWorkArounds\%具有因應措施的問題
ChangesResolved已解決的變更
ChangesClosed已關閉的變更
NumberOfFailedChanges失敗變更數
NumberOfEmergencyChanges緊急變更數
NumberOfUnauthorizedChanges偵測到的未經授權變更數
AverageProcessTimePerChange每項變更的平均處理時間 (天)
NumberOfChangesResultingInIncidents產生事件的變更數

Source Code:

<Report ID="ServiceManager.Report.ConfigurationManagement.ServiceSummary" Accessibility="Public" Target="System!System.Computer" Visible="true">
<Dependencies>
<Dimension>ConfigDW!ConfigurationManagerDeployedComputerDim</Dimension>
<Dimension>DWBase!OperatingSystemDim</Dimension>
<Dimension>DWBase!ComputerDim</Dimension>
<DataWarehouseScript>ServiceManager.Report.ConfigurationManagement.SP.GetServiceSummary.Script</DataWarehouseScript>
<DataWarehouseScript>SMReportCommon!ServiceManager.Report.Common.Function.fn_CSVToTableString.Script</DataWarehouseScript>
<DataWarehouseScript>SMReportCommon!ServiceManager.Report.Common.Function.fn_CSVToTableInt.Script</DataWarehouseScript>
<ReportResource>SMReportCommon!Report_Header_Potrait.png</ReportResource>
<ReportResource>SMReportCommon!horizontal_line_gradient.png</ReportResource>
<ReportResource>SMReportCommon!Unchecked.png</ReportResource>
<ReportResource>SMReportCommon!Checked.png</ReportResource>
</Dependencies>
<ParameterBlock xmlns="http://schemas.microsoft.com/mom/reporting/2007/ReportParameterSettings" columns="2">
<Controls>
<Control rowSpan="3" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.RelativeDatePickerValueEditor">
<ReportParameters>
<ReportParameter name="TimeZone" binding="TimeZone">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.TimeZone</Prompt>
</ReportParameter>
<ReportParameter name="StartDate_BaseType" binding="StartDate_BaseType"/>
<ReportParameter name="StartDate_BaseValue" binding="StartDate_BaseValue">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.StartDate</Prompt>
</ReportParameter>
<ReportParameter name="StartDate_OffsetType" binding="StartDate_OffsetType"/>
<ReportParameter name="StartDate_OffsetValue" binding="StartDate_OffsetValue"/>
<ReportParameter name="EndDate_BaseType" binding="EndDate_BaseType"/>
<ReportParameter name="EndDate_BaseValue" binding="EndDate_BaseValue">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.EndDate</Prompt>
</ReportParameter>
<ReportParameter name="EndDate_OffsetType" binding="EndDate_OffsetType"/>
<ReportParameter name="EndDate_OffsetValue" binding="EndDate_OffsetValue"/>
</ReportParameters>
</Control>
<Control rowSpan="3" columnSpan="2" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.DimensionInstancePickerValueParameterEditor">
<ReportParameters>
<ReportParameter name="ServiceDimKey"/>
</ReportParameters>
<Properties>
<Property name="IsSingleSelect">
<Value>true</Value>
</Property>
<Property name="DimensionTypeName">
<Value>ServiceDim</Value>
</Property>
<Property name="DimensionTypeMPName">
<Value>Microsoft.SystemCenter.Datawarehouse.Base</Value>
</Property>
<Property name="MaxDimensionInstances">
<Value>500</Value>
</Property>
<Property name="ColumnDefinitions">
<Value>Name</Value>
</Property>
</Properties>
</Control>
<Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.MultiValueParameterEditor">
<ReportParameters>
<ReportParameter name="IncidentPriority">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.IncidentPriority</Prompt>
</ReportParameter>
</ReportParameters>
</Control>
<Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.MultiValueParameterEditor">
<ReportParameters>
<ReportParameter name="ProblemPriority">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.ProblemPriority</Prompt>
</ReportParameter>
</ReportParameters>
</Control>
<Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.OutriggerPickerValueParameterEditor">
<ReportParameters>
<ReportParameter name="ChangePriority">
<Prompt>ServiceManager.ChangeManagement.Report.Library!ReportParameter.ChangePriority</Prompt>
</ReportParameter>
</ReportParameters>
<Properties>
<Property name="MinHeight">
<Value>40</Value>
</Property>
<Property name="MinWidth">
<Value>100</Value>
</Property>
<Property name="OutriggerTypeName">
<Value>ChangePriority</Value>
</Property>
<Property name="OutriggerTypeMPName">
<Value>ServiceManager.ChangeManagement.Library.Datawarehouse</Value>
</Property>
<Property name="OutriggerSelectAllValue">
<Value>-1</Value>
</Property>
</Properties>
</Control>
</Controls>
</ParameterBlock>
<ReportDefinition>ServiceManager.Report.ConfigurationManagement.ServiceSummary.ReportRdl</ReportDefinition>
<ReportStrings>
<ReportString ID="ReportName"/>
<ReportString ID="ReportDescriptionLabel"/>
<ReportString ID="ReportDescription"/>
<ReportString ID="ReportGeneratedLabel"/>
<ReportString ID="ID"/>
<ReportString ID="ServiceDescription"/>
<ReportString ID="Priority"/>
<ReportString ID="Status"/>
<ReportString ID="BusinessDetailedDescription"/>
<ReportString ID="OwnedByOrganization"/>
<ReportString ID="AvailabilitySchedule"/>
<ReportString ID="IsBusinessService"/>
<ReportString ID="OfferedScheduleDaysRange"/>
<ReportString ID="OfferedScheduleTimeRange"/>
<ReportString ID="LastModified"/>
<ReportString ID="TimeZone"/>
<ReportString ID="StartDate"/>
<ReportString ID="EndDate"/>
<ReportString ID="Description"/>
<ReportString ID="Classification"/>
<ReportString ID="DatePeriod"/>
<ReportString ID="Service"/>
<ReportString ID="IncidentPriority"/>
<ReportString ID="ProblemPriority"/>
<ReportString ID="ChangePriority"/>
<ReportString ID="IncidentsOpened"/>
<ReportString ID="IncidentsResolved"/>
<ReportString ID="IncidentsClosed"/>
<ReportString ID="IncidentsEscalated"/>
<ReportString ID="IncidentsNotMeetingTargetResTime"/>
<ReportString ID="AvgResolutionTime"/>
<ReportString ID="AvgTimeWorked"/>
<ReportString ID="ProblemsOpened"/>
<ReportString ID="ProblemsResolved"/>
<ReportString ID="ProblemsClosed"/>
<ReportString ID="ProblemsWithWorkArounds"/>
<ReportString ID="ProblemReqMajorReview"/>
<ReportString ID="ProblemBacklogRatio"/>
<ReportString ID="ChangesOpened"/>
<ReportString ID="ChangesResolved"/>
<ReportString ID="ChangesClosed"/>
<ReportString ID="NumberOfFailedChanges"/>
<ReportString ID="NumberOfEmergencyChanges"/>
<ReportString ID="NumberOfUnauthorizedChanges"/>
<ReportString ID="AverageProcessTimePerChange"/>
<ReportString ID="NumberOfChangesResultingInIncidents"/>
</ReportStrings>
</Report>