Accessibility | Public |
Visible | True |
ReportName | Serviceoverzicht |
ReportDescriptionLabel | Vouw deze sectie uit om een volledige beschrijving van dit rapport te bekijken. |
ReportDescription | In het rapport wordt een overzicht weergegeven met alle services die zijn gefilterd volgens de criteria die via de filterparameters zijn opgegeven. |
ReportGeneratedLabel | Rapport gegenereerd |
Service | Service |
IncidentPriority | Incidentprioriteit |
ProblemPriority | Probleemprioriteit |
ChangePriority | Prioriteit |
IncidentsOpened | Geopende incidenten |
IncidentsResolved | Opgeloste incidenten |
IncidentsClosed | Gesloten incidenten |
IncidentsEscalated | Geëscaleerde incidenten |
IncidentsNotMeetingTargetResTime | Aantal incidenten die niet voldoen aan doeloplossingstijd |
AvgResolutionTime | Gemiddelde oplossingstijd |
ProblemReqMajorReview | Percentage problemen dat primaire controle vereist |
ProblemBacklogRatio | Percentage problemen met achterstand |
ChangesOpened | Geopende wijzigingen |
AvgTimeWorked | Gemiddelde tijd besteed |
ProblemsOpened | Geopende problemen |
ProblemsResolved | Opgeloste problemen |
ProblemsClosed | Gesloten problemen |
ProblemsWithWorkArounds | Percentage problemen met tijdelijke oplossingen |
ChangesResolved | Opgeloste wijzigingen |
ChangesClosed | Gesloten wijzigingen |
NumberOfFailedChanges | Aantal mislukte wijzigingen |
NumberOfEmergencyChanges | Aantal noodwijzigingen |
NumberOfUnauthorizedChanges | Aantal gedetecteerde niet-geautoriseerde wijzigingen |
AverageProcessTimePerChange | Gemiddelde verwerkingstijd per wijziging (dagen) |
NumberOfChangesResultingInIncidents | Aantal wijzigingen dat in incidenten resulteert |
<Report ID="ServiceManager.Report.ConfigurationManagement.ServiceSummary" Accessibility="Public" Target="System!System.Computer" Visible="true">
<Dependencies>
<Dimension>ConfigDW!ConfigurationManagerDeployedComputerDim</Dimension>
<Dimension>DWBase!OperatingSystemDim</Dimension>
<Dimension>DWBase!ComputerDim</Dimension>
<DataWarehouseScript>ServiceManager.Report.ConfigurationManagement.SP.GetServiceSummary.Script</DataWarehouseScript>
<DataWarehouseScript>SMReportCommon!ServiceManager.Report.Common.Function.fn_CSVToTableString.Script</DataWarehouseScript>
<DataWarehouseScript>SMReportCommon!ServiceManager.Report.Common.Function.fn_CSVToTableInt.Script</DataWarehouseScript>
<ReportResource>SMReportCommon!Report_Header_Potrait.png</ReportResource>
<ReportResource>SMReportCommon!horizontal_line_gradient.png</ReportResource>
<ReportResource>SMReportCommon!Unchecked.png</ReportResource>
<ReportResource>SMReportCommon!Checked.png</ReportResource>
</Dependencies>
<ParameterBlock xmlns="http://schemas.microsoft.com/mom/reporting/2007/ReportParameterSettings" columns="2">
<Controls>
<Control rowSpan="3" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.RelativeDatePickerValueEditor">
<ReportParameters>
<ReportParameter name="TimeZone" binding="TimeZone">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.TimeZone</Prompt>
</ReportParameter>
<ReportParameter name="StartDate_BaseType" binding="StartDate_BaseType"/>
<ReportParameter name="StartDate_BaseValue" binding="StartDate_BaseValue">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.StartDate</Prompt>
</ReportParameter>
<ReportParameter name="StartDate_OffsetType" binding="StartDate_OffsetType"/>
<ReportParameter name="StartDate_OffsetValue" binding="StartDate_OffsetValue"/>
<ReportParameter name="EndDate_BaseType" binding="EndDate_BaseType"/>
<ReportParameter name="EndDate_BaseValue" binding="EndDate_BaseValue">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.EndDate</Prompt>
</ReportParameter>
<ReportParameter name="EndDate_OffsetType" binding="EndDate_OffsetType"/>
<ReportParameter name="EndDate_OffsetValue" binding="EndDate_OffsetValue"/>
</ReportParameters>
</Control>
<Control rowSpan="3" columnSpan="2" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.DimensionInstancePickerValueParameterEditor">
<ReportParameters>
<ReportParameter name="ServiceDimKey"/>
</ReportParameters>
<Properties>
<Property name="IsSingleSelect">
<Value>true</Value>
</Property>
<Property name="DimensionTypeName">
<Value>ServiceDim</Value>
</Property>
<Property name="DimensionTypeMPName">
<Value>Microsoft.SystemCenter.Datawarehouse.Base</Value>
</Property>
<Property name="MaxDimensionInstances">
<Value>500</Value>
</Property>
<Property name="ColumnDefinitions">
<Value>Name</Value>
</Property>
</Properties>
</Control>
<Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.MultiValueParameterEditor">
<ReportParameters>
<ReportParameter name="IncidentPriority">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.IncidentPriority</Prompt>
</ReportParameter>
</ReportParameters>
</Control>
<Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.MultiValueParameterEditor">
<ReportParameters>
<ReportParameter name="ProblemPriority">
<Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.ProblemPriority</Prompt>
</ReportParameter>
</ReportParameters>
</Control>
<Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.OutriggerPickerValueParameterEditor">
<ReportParameters>
<ReportParameter name="ChangePriority">
<Prompt>ServiceManager.ChangeManagement.Report.Library!ReportParameter.ChangePriority</Prompt>
</ReportParameter>
</ReportParameters>
<Properties>
<Property name="MinHeight">
<Value>40</Value>
</Property>
<Property name="MinWidth">
<Value>100</Value>
</Property>
<Property name="OutriggerTypeName">
<Value>ChangePriority</Value>
</Property>
<Property name="OutriggerTypeMPName">
<Value>ServiceManager.ChangeManagement.Library.Datawarehouse</Value>
</Property>
<Property name="OutriggerSelectAllValue">
<Value>-1</Value>
</Property>
</Properties>
</Control>
</Controls>
</ParameterBlock>
<ReportDefinition>ServiceManager.Report.ConfigurationManagement.ServiceSummary.ReportRdl</ReportDefinition>
<ReportStrings>
<ReportString ID="ReportName"/>
<ReportString ID="ReportDescriptionLabel"/>
<ReportString ID="ReportDescription"/>
<ReportString ID="ReportGeneratedLabel"/>
<ReportString ID="ID"/>
<ReportString ID="ServiceDescription"/>
<ReportString ID="Priority"/>
<ReportString ID="Status"/>
<ReportString ID="BusinessDetailedDescription"/>
<ReportString ID="OwnedByOrganization"/>
<ReportString ID="AvailabilitySchedule"/>
<ReportString ID="IsBusinessService"/>
<ReportString ID="OfferedScheduleDaysRange"/>
<ReportString ID="OfferedScheduleTimeRange"/>
<ReportString ID="LastModified"/>
<ReportString ID="TimeZone"/>
<ReportString ID="StartDate"/>
<ReportString ID="EndDate"/>
<ReportString ID="Description"/>
<ReportString ID="Classification"/>
<ReportString ID="DatePeriod"/>
<ReportString ID="Service"/>
<ReportString ID="IncidentPriority"/>
<ReportString ID="ProblemPriority"/>
<ReportString ID="ChangePriority"/>
<ReportString ID="IncidentsOpened"/>
<ReportString ID="IncidentsResolved"/>
<ReportString ID="IncidentsClosed"/>
<ReportString ID="IncidentsEscalated"/>
<ReportString ID="IncidentsNotMeetingTargetResTime"/>
<ReportString ID="AvgResolutionTime"/>
<ReportString ID="AvgTimeWorked"/>
<ReportString ID="ProblemsOpened"/>
<ReportString ID="ProblemsResolved"/>
<ReportString ID="ProblemsClosed"/>
<ReportString ID="ProblemsWithWorkArounds"/>
<ReportString ID="ProblemReqMajorReview"/>
<ReportString ID="ProblemBacklogRatio"/>
<ReportString ID="ChangesOpened"/>
<ReportString ID="ChangesResolved"/>
<ReportString ID="ChangesClosed"/>
<ReportString ID="NumberOfFailedChanges"/>
<ReportString ID="NumberOfEmergencyChanges"/>
<ReportString ID="NumberOfUnauthorizedChanges"/>
<ReportString ID="AverageProcessTimePerChange"/>
<ReportString ID="NumberOfChangesResultingInIncidents"/>
</ReportStrings>
</Report>