Resumo do Serviço

ServiceManager.Report.ConfigurationManagement.ServiceSummary (Report)

Element properties:

Accessibility	Public
Visible	True

Report Localization:

*ReportName*	Resumo do Serviço
*ReportDescriptionLabel*	Expandir esta secção para ver uma descrição completa deste relatório.
*ReportDescription*	O relatório mostra um Resumo de todos os Serviços filtrados de acordo com os critérios fornecidos através dos parâmetros de filtragem.
*ReportGeneratedLabel*	Relatório gerado
*Service*	Serviço
*IncidentPriority*	Prioridade do Incidente
*ProblemPriority*	Prioridade do Problema
*ChangePriority*	Prioridade
*IncidentsOpened*	Incidentes Abertos
*IncidentsResolved*	Incidentes Resolvidos
*IncidentsClosed*	Incidentes Fechados
*IncidentsEscalated*	Incidentes Escalados
*IncidentsNotMeetingTargetResTime*	I# Incidentes que não obedecem aos Tempos de Destino de Resolução
*AvgResolutionTime*	Tempo Médio de Resolução
*ProblemReqMajorReview*	\%Problemas que requerem Revisão Aprofundada
*ProblemBacklogRatio*	Rácio do Registo de Tarefas Pendentes do Problema
*ChangesOpened*	Alterações Abertas
*AvgTimeWorked*	Tempo Médio Trabalhado
*ProblemsOpened*	Problemas Abertos
*ProblemsResolved*	Problemas Resolvidos
*ProblemsClosed*	Problemas Fechados
*ProblemsWithWorkArounds*	\%Problemas com Soluções
*ChangesResolved*	Alterações Resolvidas
*ChangesClosed*	Alterações Fechadas
*NumberOfFailedChanges*	Número de Alterações Falhadas
*NumberOfEmergencyChanges*	Número de Alterações de Emergência
*NumberOfUnauthorizedChanges*	Número de Alterações não Autorizadas Detectadas
*AverageProcessTimePerChange*	Tempo Médio de Processamento por Alteração (Dias)
*NumberOfChangesResultingInIncidents*	Número de Alterações que Resultam em Incidentes

Source Code:

<Report ID="ServiceManager.Report.ConfigurationManagement.ServiceSummary" Accessibility="Public" Target="System!System.Computer" Visible="true">

  <Dependencies>

    <Dimension>ConfigDW!ConfigurationManagerDeployedComputerDim</Dimension>

    <Dimension>DWBase!OperatingSystemDim</Dimension>

    <Dimension>DWBase!ComputerDim</Dimension>

    <DataWarehouseScript>ServiceManager.Report.ConfigurationManagement.SP.GetServiceSummary.Script</DataWarehouseScript>

    <DataWarehouseScript>SMReportCommon!ServiceManager.Report.Common.Function.fn_CSVToTableString.Script</DataWarehouseScript>

    <DataWarehouseScript>SMReportCommon!ServiceManager.Report.Common.Function.fn_CSVToTableInt.Script</DataWarehouseScript>

    <ReportResource>SMReportCommon!Report_Header_Potrait.png</ReportResource>

    <ReportResource>SMReportCommon!horizontal_line_gradient.png</ReportResource>

    <ReportResource>SMReportCommon!Unchecked.png</ReportResource>

    <ReportResource>SMReportCommon!Checked.png</ReportResource>

  </Dependencies>

  <ParameterBlock xmlns="http://schemas.microsoft.com/mom/reporting/2007/ReportParameterSettings" columns="2">

    <Controls>

      <Control rowSpan="3" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.RelativeDatePickerValueEditor">

        <ReportParameters>

          <ReportParameter name="TimeZone" binding="TimeZone">

            <Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.TimeZone</Prompt>

          </ReportParameter>

          <ReportParameter name="StartDate_BaseType" binding="StartDate_BaseType"/>

          <ReportParameter name="StartDate_BaseValue" binding="StartDate_BaseValue">

            <Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.StartDate</Prompt>

          </ReportParameter>

          <ReportParameter name="StartDate_OffsetType" binding="StartDate_OffsetType"/>

          <ReportParameter name="StartDate_OffsetValue" binding="StartDate_OffsetValue"/>

          <ReportParameter name="EndDate_BaseType" binding="EndDate_BaseType"/>

          <ReportParameter name="EndDate_BaseValue" binding="EndDate_BaseValue">

            <Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.EndDate</Prompt>

          </ReportParameter>

          <ReportParameter name="EndDate_OffsetType" binding="EndDate_OffsetType"/>

          <ReportParameter name="EndDate_OffsetValue" binding="EndDate_OffsetValue"/>

        </ReportParameters>

      </Control>

      <Control rowSpan="3" columnSpan="2" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.DimensionInstancePickerValueParameterEditor">

        <ReportParameters>

          <ReportParameter name="ServiceDimKey"/>

        </ReportParameters>

        <Properties>

          <Property name="IsSingleSelect">

            <Value>true</Value>

          </Property>

          <Property name="DimensionTypeName">

            <Value>ServiceDim</Value>

          </Property>

          <Property name="DimensionTypeMPName">

            <Value>Microsoft.SystemCenter.Datawarehouse.Base</Value>

          </Property>

          <Property name="MaxDimensionInstances">

            <Value>500</Value>

          </Property>

          <Property name="ColumnDefinitions">

            <Value>Name</Value>

          </Property>

        </Properties>

      </Control>

      <Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.MultiValueParameterEditor">

        <ReportParameters>

          <ReportParameter name="IncidentPriority">

            <Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.IncidentPriority</Prompt>

          </ReportParameter>

        </ReportParameters>

      </Control>

      <Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.MultiValueParameterEditor">

        <ReportParameters>

          <ReportParameter name="ProblemPriority">

            <Prompt>ServiceManager.ConfigurationManagement.Report.Library!ReportParameter.ProblemPriority</Prompt>

          </ReportParameter>

        </ReportParameters>

      </Control>

      <Control rowSpan="1" columnSpan="1" type="Microsoft.SystemCenter.DataWarehouse.Report.ParameterControl.OutriggerPickerValueParameterEditor">

        <ReportParameters>

          <ReportParameter name="ChangePriority">

            <Prompt>ServiceManager.ChangeManagement.Report.Library!ReportParameter.ChangePriority</Prompt>

          </ReportParameter>

        </ReportParameters>

        <Properties>

          <Property name="MinHeight">

            <Value>40</Value>

          </Property>

          <Property name="MinWidth">

            <Value>100</Value>

          </Property>

          <Property name="OutriggerTypeName">

            <Value>ChangePriority</Value>

          </Property>

          <Property name="OutriggerTypeMPName">

            <Value>ServiceManager.ChangeManagement.Library.Datawarehouse</Value>

          </Property>

          <Property name="OutriggerSelectAllValue">

            <Value>-1</Value>

          </Property>

        </Properties>

      </Control>

    </Controls>

  </ParameterBlock>

  <ReportDefinition>ServiceManager.Report.ConfigurationManagement.ServiceSummary.ReportRdl</ReportDefinition>

  <ReportStrings>

    <ReportString ID="ReportName"/>

    <ReportString ID="ReportDescriptionLabel"/>

    <ReportString ID="ReportDescription"/>

    <ReportString ID="ReportGeneratedLabel"/>

    <ReportString ID="ID"/>

    <ReportString ID="ServiceDescription"/>

    <ReportString ID="Priority"/>

    <ReportString ID="Status"/>

    <ReportString ID="BusinessDetailedDescription"/>

    <ReportString ID="OwnedByOrganization"/>

    <ReportString ID="AvailabilitySchedule"/>

    <ReportString ID="IsBusinessService"/>

    <ReportString ID="OfferedScheduleDaysRange"/>

    <ReportString ID="OfferedScheduleTimeRange"/>

    <ReportString ID="LastModified"/>

    <ReportString ID="TimeZone"/>

    <ReportString ID="StartDate"/>

    <ReportString ID="EndDate"/>

    <ReportString ID="Description"/>

    <ReportString ID="Classification"/>

    <ReportString ID="DatePeriod"/>

    <ReportString ID="Service"/>

    <ReportString ID="IncidentPriority"/>

    <ReportString ID="ProblemPriority"/>

    <ReportString ID="ChangePriority"/>

    <ReportString ID="IncidentsOpened"/>

    <ReportString ID="IncidentsResolved"/>

    <ReportString ID="IncidentsClosed"/>

    <ReportString ID="IncidentsEscalated"/>

    <ReportString ID="IncidentsNotMeetingTargetResTime"/>

    <ReportString ID="AvgResolutionTime"/>

    <ReportString ID="AvgTimeWorked"/>

    <ReportString ID="ProblemsOpened"/>

    <ReportString ID="ProblemsResolved"/>

    <ReportString ID="ProblemsClosed"/>

    <ReportString ID="ProblemsWithWorkArounds"/>

    <ReportString ID="ProblemReqMajorReview"/>

    <ReportString ID="ProblemBacklogRatio"/>

    <ReportString ID="ChangesOpened"/>

    <ReportString ID="ChangesResolved"/>

    <ReportString ID="ChangesClosed"/>

    <ReportString ID="NumberOfFailedChanges"/>

    <ReportString ID="NumberOfEmergencyChanges"/>

    <ReportString ID="NumberOfUnauthorizedChanges"/>

    <ReportString ID="AverageProcessTimePerChange"/>

    <ReportString ID="NumberOfChangesResultingInIncidents"/>

  </ReportStrings>

</Report>