Veeam Backup: Proxy Connection Status

Summary

Veeam Backup & Replication server lost connection to the backup proxy server.

Causes

Veeam Backup & Replication may lose connection to the backup proxy due to one of the following reasons: failure of the network cable, disconnection of the cable, failure of the physical network card, backup repository services failure, firewall issues, backup repository power state.

Backup server tracks the version of Veeam Backup & Replication components running on the backup proxy, so that backup jobs can be correctly processed by all the components. In case the version of Veeam Backup & Replication components running on the backup proxy is outdated, the backup server will indicate failure for such connection.

Resolutions

Verify that the backup proxy is accessible by Veeam Backup & Replication server. Check firewall settings on the proxy server (if applicable) and make sure Veeam backup proxy services are up and running, and all components are updated to the latest version.

Check the reason of the connection failure for a specific component in the alert text.

Use the Alerts View to see all current open issues for this object. Use the Events View to review any error and warning events for this object. Open a Performance View to see the performance metrics for this object and all contained objects. Open a Diagram View to analyze the relationships of this object to other components.