Veeam VMware Collector: Monitoring Group has no available Collector(s)

Veeam.Virt.Extensions.VMware.EMMonitoringGroup.Monitor.Availability (UnitMonitor)

Monitoring Group has no available Collector monitor

Knowledge Base article:

Summary

This monitor tracks the status of the Monitoring Group, as defined in the Veeam Extensions UI. A Monitoring Group is a logical grouping of Veeam Collectors. Monitoring Jobs (VMware vSphere objects) are distributed among Collectors in the group, and Collector failover and load-balancing for those jobs is maintained within the group.

Causes

The Monitoring Group specified in the alert has no available Collectors. This may be because the last available Collector has failed to heartbeat with the Veeam Extensions service. The Collector service may be down or the server is offline., or otherwise unreachable from the Veeam Extensions Server.

If a Monitoring Group has no available Collectors, then the Jobs (vSphere clusters, hosts and VMs) will not be monitored. This will be true even if there are other Collectors available, but those Collectors are in other Monitoring Groups. By design, the Extensions Service will not automatically fail-over monitoring jobs to a separate group.

Resolutions

Add Veeam Collector(s) to the affected Monitoring Group. You can accomplish this by doing one of the following:

Recover Collector(s) which are members of this group and have failed
Drag and drop Collector(s) from other Monitoring Groups
Install and register a new Veeam Collector with the Extensions Service. Note the Collector will appear by default in the 'Default Monitoring Group' (which may have been renamed). Use drag and drop to place the Collector in the required group.

Use the Alerts View to see all current open issues for this object. Use the Events View to review any error and warning events for this object. Open a Performance View to see the performance metrics for this object and all contained objects. Open a Diagram View to analyze the relationships of this object to other components.

External

See the Help Center for more information including reference lists of all Rules and Monitors and full set of User Guides for the Veeam MP for VMware.

See the VMware Online Documentation for more information on VMware vSphere, in particular:

Element properties:

Target

Veeam.Virt.Extensions.VMware.EMMonitoringGroup

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.2SingleEventLog2StateMonitorType

Remotable

True

Accessibility

Public

Alert Message

Veeam VMware Collector: Monitoring Group has no available Collector(s)

The Veeam Monitoring Group {0} has no available Collectors. The vSphere systems assigned to this group will not be monitored. Check availability and status of Veeam Collectors in this group, and if required use the Veeam Extensions UI to add a new Collector to this group.

RunAs

Default

Source Code:

<UnitMonitor ID="Veeam.Virt.Extensions.VMware.EMMonitoringGroup.Monitor.Availability" Accessibility="Public" Enabled="true" Target="Veeam.Virt.Extensions.VMware.EMMonitoringGroup" ParentMonitorID="SystemHealth!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.2SingleEventLog2StateMonitorType" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Veeam.Virt.Extensions.VMware.EMMonitoringGroup.Monitor.Availability_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Target/Property[Type="System!System.Entity"]/DisplayName$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="FirstEventRaised" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>

    <OperationalState ID="SecondEventRaised" MonitorTypeStateID="SecondEventRaised" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <FirstComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</FirstComputerName>

    <FirstLogName>Veeam Virtualization Extensions</FirstLogName>

    <FirstExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">1305</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">Veeam Virtualization Extensions</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">Params/Param[1]</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">$Target/Property[Type="System!System.Entity"]/DisplayName$</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </FirstExpression>

    <SecondComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</SecondComputerName>

    <SecondLogName>Veeam Virtualization Extensions</SecondLogName>

    <SecondExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">Params/Param[2]</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">$Target/Property[Type="System!System.Entity"]/DisplayName$</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">1207</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">Veeam Virtualization Extensions</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </SecondExpression>

  </Configuration>

</UnitMonitor>