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Veeam VMware: Failed to upgrade vCenter agent

Veeam.Virt.Extensions.VMware.vCenterEvents.VcAgentUpgradeFailedEvent.Critical (Rule)

Knowledge Base article:

Summary

This event records when the vCenter agent on a host failed to upgrade.

Causes

Cannot upgrade vCenter agent on {host.name} in {datacenter.name}. {[email protected]}.

Resolutions

Check out the reason in the Event log.

Try to uninstall and install vCenter agent manually.

Use the Alerts View to see all current open issues for this object. Use the Events View to review any error and warning events for this object. Open a Performance View to see the performance metrics for this object and all contained objects. Open a Diagram View to analyze the relationships of this object to other components.

External

See the Help Center for more information including reference lists of all Rules and Monitors and full set of User Guides for the Veeam MP for VMware.

See the VMware Online Documentation for more information on VMware vSphere, in particular:

Element properties:

TargetVeeam.Virt.Extensions.VMware.vCenterEvents
CategoryEventCollection
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityHigh
RemotableTrue
Alert Message
Veeam VMware: Failed to upgrade vCenter agent
{0}
Event LogVeeam VMware

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.EventProvider Default
Alert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Veeam.Virt.Extensions.VMware.vCenterEvents.VcAgentUpgradeFailedEvent.Critical" Enabled="onEssentialMonitoring" Target="VeeamVEVMwareLib!Veeam.Virt.Extensions.VMware.vCenterEvents" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>.</ComputerName>

      <LogName>Veeam VMware</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[1]</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">VcAgentUpgradeFailedEvent</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[6]</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">$Target/Property[Type="System!System.Entity"]/DisplayName$</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>2</Priority>

      <Severity>2</Severity>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="Veeam.Virt.Extensions.VMware.vCenterEvents.VcAgentUpgradeFailedEvent.Critical.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>[$Data/Params/Param[1]$] $Data/Params/Param[11]$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/Params/Param[11]$</SuppressionValue>

      </Suppression>

    </WriteAction>

  </WriteActions>

</Rule>