Windows Azure Pack Site Unknown Critical Error Monitor TenantAPI

WindowsAzurePack.Monitor.CriticalError.TenantAPI (UnitMonitor)

Unknown error occurred in Site. This monitor is timed reset, you can overwrite the TimerWaitInSeconds parameter in the OM Console Override Properties dialog.

Knowledge Base article:

Summary

Checks for the occurrence of critical error Event 30.

Causes

If the monitor is in Error state then the configuration of the system is corrupt or needed resources are unavailable.

If the system is configured correctly and the monitor is in error then a database might be offline or the database server is inaccessible to the server.

Resolution

Check the status of the Windows Azure Pack Site and Database server. Review the event log of the affected server for error that identify the root cause.

Configuration

For this monitor to work correctly, it must have permission to access the Event Log. An account with the right permissions may be needed.

The following options can be configured on this monitor:

Option	Definition	Default
Alert On State	Health state for the monitor that generates an alert.	The monitor is in a critical health state
Alert Priority	Priority of the alert generated for this monitor.	High
Alert Severity	Priority of the alert generated for this monitor.	Critical
Auto-Resolve Alert	Specifies whether the alert should automatically be resolved when the monitor returns to a healthy state.	True
Enabled	Specifies whether the monitor should run.	True
Generates Alert	Specifies whether the monitor should generate an alert when changing to a warning or critical state.	True
Interval	Number of seconds between times that the monitor is run.	300

Element properties:

Target

WindowsAzurePack.TenantAPI

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

WindowsAzurePack.MonitorType.CustomSingleEventLogTimer2StateMonitorType

Remotable

True

Accessibility

Public

Alert Message

Critical Error: Windows Azure Pack Component Unknown Critical Error Alert

Error: unknown critical error in Site. Refer to the Event Log event description for more information

RunAs

Default

Comment

WAP Monitor Event for Machine

Source Code:

<UnitMonitor ID="WindowsAzurePack.Monitor.CriticalError.TenantAPI" Accessibility="Public" Enabled="true" Target="WindowsAzurePack.TenantAPI" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="WindowsAzurePack.MonitorType.CustomSingleEventLogTimer2StateMonitorType" ConfirmDelivery="false" Comment="WAP Monitor Event for Machine">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="WindowsAzurePack.Monitor.CriticalError.AlertMessage">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="ErrorEventRaised" MonitorTypeStateID="EventRaised" HealthState="Error"/>

    <OperationalState ID="TimerEventRaised" MonitorTypeStateID="TimerEventRaised" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <!-- Computer name for the first event.  We will use a variable to get the target computer name. -->

    <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <!-- Name of the log containing the first event. -->

    <LogName>Microsoft-WindowsAzurePack-MgmtSvc-TenantAPI/Operational</LogName>

    <!-- Expression for the first event -->

    <Expression>

      <And>

        <!-- Expression for the first event number -->

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">30</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <!-- Expression for the first event source -->

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">Microsoft-WindowsAzurePack-MgmtSvc-TenantAPI</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </Expression>

    <TimerWaitInSeconds>10800</TimerWaitInSeconds>

  </Configuration>

</UnitMonitor>