| | DisplayName | Description | ID | Parent | Accessibility | ElementId |
|---|
 | Service Request | Service Request | Microsoft.EnterpriseManagement.ServiceManager.ManagementPack.Solution.ServiceRequest | Microsoft.EnterpriseManagement.ServiceManager.ManagementPack.Solution | Public | 7b3018e8-bd4c-4c6b-b621-8ea5072d031f |
| Content | Content | ServiceRequestAreaEnum.Content | ServiceRequestAreaEnum | Public | 236e5ec0-cb05-2e66-de0e-71e562ddc2ea |
| Extranet | Extranet | ServiceRequestAreaEnum.Content.Extranet | ServiceRequestAreaEnum.Content | Public | 48937c13-2205-4c15-0d18-dc4f3aa2b5e8 |
| Intranet | Intranet | ServiceRequestAreaEnum.Content.Intranet | ServiceRequestAreaEnum.Content | Public | a073428d-6068-38e6-d56b-86bcfcda5730 |
| Knowledge | Knowledge | ServiceRequestAreaEnum.Content.Knowledge | ServiceRequestAreaEnum.Content | Public | e1b2eebf-4401-e867-1350-d9fcb34574af |
| Other | Other | ServiceRequestAreaEnum.Content.Other | ServiceRequestAreaEnum.Content | Public | c81f407c-c0f5-14aa-ef70-eabe30f565aa |
| Directory | Directory | ServiceRequestAreaEnum.Directory | ServiceRequestAreaEnum | Public | 8e37e4fc-bec5-575e-8b74-020977598153 |
| Account Management | Account Management | ServiceRequestAreaEnum.Directory.AccountManagement | ServiceRequestAreaEnum.Directory | Public | 65d45c50-a329-d8a9-fcaa-0edffe81151b |
| Other | Other | ServiceRequestAreaEnum.Directory.Other | ServiceRequestAreaEnum.Directory | Public | e768c9dd-0e54-d65b-f35d-53bc2c608e4c |
| OU Management | OU Management | ServiceRequestAreaEnum.Directory.OUManagement | ServiceRequestAreaEnum.Directory | Public | c6e347b8-7831-c69b-44d2-f39f51bafec5 |
| Facilities | Facilities | ServiceRequestAreaEnum.Facilities | ServiceRequestAreaEnum | Public | da67315c-6d90-2ad3-f6e4-0229886a0528 |
| Other | Other | ServiceRequestAreaEnum.Facilities.Other | ServiceRequestAreaEnum.Facilities | Public | 14b322b7-eae4-3231-e6ec-6827f1ffe950 |
| Power | Power | ServiceRequestAreaEnum.Facilities.Power | ServiceRequestAreaEnum.Facilities | Public | 0a1e773f-53e5-af40-baf4-9b33092c6fb6 |
| File | File | ServiceRequestAreaEnum.File | ServiceRequestAreaEnum | Public | 00418f8d-6e3c-5afb-ed1d-9ba38dc75c67 |
| Disk Volumes and DFS | Disk Volumes and DFS | ServiceRequestAreaEnum.File.DiskVolumesAndDFS | ServiceRequestAreaEnum.File | Public | e0fc9f72-605a-f011-ff42-1c2c4b5cbd34 |
| Other | Other | ServiceRequestAreaEnum.File.Other | ServiceRequestAreaEnum.File | Public | 0933fe89-8def-37d7-c3c4-f6b0a1d348f5 |
| Restore File | Restore File | ServiceRequestAreaEnum.File.RestoreFile | ServiceRequestAreaEnum.File | Public | 10199e20-9cb6-2c25-3a2e-bafc35894eb9 |
| Shares | Shares | ServiceRequestAreaEnum.File.Shares | ServiceRequestAreaEnum.File | Public | 8eb0c59c-949a-4ffb-3422-0ddd710e520b |
| Hardware | Hardware | ServiceRequestAreaEnum.Hardware | ServiceRequestAreaEnum | Public | 234c8841-728c-b6de-6bfa-9d6c089a51c3 |
| Client | Client | ServiceRequestAreaEnum.Hardware.Client | ServiceRequestAreaEnum.Hardware | Public | f5a584c3-1ea0-6954-9284-a27abf9606a0 |
| Components | Components | ServiceRequestAreaEnum.Hardware.Components | ServiceRequestAreaEnum.Hardware | Public | 5f92b547-ee01-b667-a38f-402166294284 |
| Network | Network | ServiceRequestAreaEnum.Hardware.Network | ServiceRequestAreaEnum.Hardware | Public | d7dcfba7-b085-0d4b-2015-2501da68ccc3 |
| Other | Other | ServiceRequestAreaEnum.Hardware.Other | ServiceRequestAreaEnum.Hardware | Public | 10d472c5-1991-b4ec-7168-96b429494e2c |
| Server | Server | ServiceRequestAreaEnum.Hardware.Server | ServiceRequestAreaEnum.Hardware | Public | 77ac66c7-1e65-b01c-90bf-b795749d8977 |
| Storage | Storage | ServiceRequestAreaEnum.Hardware.Storage | ServiceRequestAreaEnum.Hardware | Public | afe3407f-d1b1-85a2-91f4-a6812d514e86 |
| Infrastructure | Infrastructure | ServiceRequestAreaEnum.Infrastructure | ServiceRequestAreaEnum | Public | b5aeff24-f071-6575-eb11-c83f73ad0e24 |
| Backups | Backups | ServiceRequestAreaEnum.Infrastructure.Backups | ServiceRequestAreaEnum.Infrastructure | Public | 2dba7a6a-c7f0-ec14-30c5-04cf97cea7aa |
| Monitoring | Monitoring | ServiceRequestAreaEnum.Infrastructure.Monitoring | ServiceRequestAreaEnum.Infrastructure | Public | 229a9e9d-9f29-c882-bdac-5de44fdb600d |
| Name Resolution | Name Resolution | ServiceRequestAreaEnum.Infrastructure.NameResolution | ServiceRequestAreaEnum.Infrastructure | Public | d2d7b2df-31df-349c-d1bc-1224459f7ca1 |
| Network Connectivity | Network Connectivity | ServiceRequestAreaEnum.Infrastructure.NetworkConnectivity | ServiceRequestAreaEnum.Infrastructure | Public | 2cb13c9d-1dd8-13ca-fa2d-1248f1759b97 |
| Other | Other | ServiceRequestAreaEnum.Infrastructure.Other | ServiceRequestAreaEnum.Infrastructure | Public | db9dfcc2-2db1-b521-6c46-4d1caf46fc07 |
| Proxy or Firewall | Proxy or Firewall | ServiceRequestAreaEnum.Infrastructure.ProxyOrFirewall | ServiceRequestAreaEnum.Infrastructure | Public | ba0ab204-48db-dc77-ed57-5aa6c91d4e36 |
| Remote Access | Remote Access | ServiceRequestAreaEnum.Infrastructure.RemoteAccess | ServiceRequestAreaEnum.Infrastructure | Public | 257eb32b-38b6-44db-524c-4caef59b0cdc |
| Server Services | Server Services | ServiceRequestAreaEnum.Infrastructure.ServerServices | ServiceRequestAreaEnum.Infrastructure | Public | 2c64e79a-08f2-bb11-f7ec-d67350c66c34 |
| Telephony | Telephony | ServiceRequestAreaEnum.Infrastructure.Telephony | ServiceRequestAreaEnum.Infrastructure | Public | 0d806cfb-10b6-a58f-8740-52eeaf1f90bf |
| Messaging | Messaging | ServiceRequestAreaEnum.Messaging | ServiceRequestAreaEnum | Public | cb8aedff-0c91-8bb2-b299-cfcbbb277ed5 |
| Client | Client | ServiceRequestAreaEnum.Messaging.Client | ServiceRequestAreaEnum.Messaging | Public | ba5756ea-1121-34e6-f31f-dc7b34bfa58d |
| Other | Other | ServiceRequestAreaEnum.Messaging.Other | ServiceRequestAreaEnum.Messaging | Public | 3c99323c-ac51-0903-72e0-d1bea037d93e |
| Server | Server | ServiceRequestAreaEnum.Messaging.Server | ServiceRequestAreaEnum.Messaging | Public | c137c7b7-2cf5-e461-7621-d45c9dfaad1b |
| Operations | Operations | ServiceRequestAreaEnum.Operations | ServiceRequestAreaEnum | Public | 94a37a5f-1bae-7f0d-2d0c-5931a782dc80 |
| Documentation | Documentation | ServiceRequestAreaEnum.Operations.Documentation | ServiceRequestAreaEnum.Operations | Public | 9dad755a-e8bb-c75c-0654-f5ee914371df |
| Management | Management | ServiceRequestAreaEnum.Operations.Management | ServiceRequestAreaEnum.Operations | Public | 078afa87-117e-faef-45d6-a210bdb59cfe |
| Other | Other | ServiceRequestAreaEnum.Operations.Other | ServiceRequestAreaEnum.Operations | Public | 68c763d7-5ea4-b0f8-212f-06a5d708ef26 |
| Process | Process | ServiceRequestAreaEnum.Operations.Process | ServiceRequestAreaEnum.Operations | Public | 23540301-b295-bb31-b0f6-b25118d069e5 |
| Other | Other | ServiceRequestAreaEnum.Other | ServiceRequestAreaEnum | Public | 1298f109-542e-d706-35d0-5f805748420e |
| Security | Security | ServiceRequestAreaEnum.Security | ServiceRequestAreaEnum | Public | 2b965400-9b93-d6fb-2c53-e58fd4bb7275 |
| Access Control | Access Control | ServiceRequestAreaEnum.Security.AccessControl | ServiceRequestAreaEnum.Security | Public | f2ef2ead-604d-f344-396f-ba99f3bc5068 |
| Account Management | Account Management | ServiceRequestAreaEnum.Security.AccountManagement | ServiceRequestAreaEnum.Security | Public | 0cc4737e-549f-d5ea-f0f2-6a34c09b6dad |
| Information | Information | ServiceRequestAreaEnum.Security.Information | ServiceRequestAreaEnum.Security | Public | 9d3014e7-85ae-1166-58d5-11e1da0db01d |
| Other | Other | ServiceRequestAreaEnum.Security.Other | ServiceRequestAreaEnum.Security | Public | 5989b903-e1e2-673c-faef-2ba7b2cd6dd1 |
| Physical | Physical | ServiceRequestAreaEnum.Security.Physical | ServiceRequestAreaEnum.Security | Public | f9286329-7776-4dae-8049-8b2842b06f11 |
| Software | Software | ServiceRequestAreaEnum.Software | ServiceRequestAreaEnum | Public | ca77dce1-bbf6-7c6b-7a95-17b35cd188be |
| Application | Application | ServiceRequestAreaEnum.Software.Application | ServiceRequestAreaEnum.Software | Public | 2082a96c-70a4-519a-dd3c-8d2491604d78 |
| Configuration | Configuration | ServiceRequestAreaEnum.Software.Configuration | ServiceRequestAreaEnum.Software | Public | 6d4335c1-12ef-7874-8cc2-61a17a79ef5e |
| Driver | Driver | ServiceRequestAreaEnum.Software.Driver | ServiceRequestAreaEnum.Software | Public | 662c76a0-fa25-146a-48d9-44ca698396a9 |
| Firmware | Firmware | ServiceRequestAreaEnum.Software.Firmware | ServiceRequestAreaEnum.Software | Public | 53313f3e-e584-e667-bded-36d00305b71b |
| Installation | Installation | ServiceRequestAreaEnum.Software.Installation | ServiceRequestAreaEnum.Software | Public | 41130d83-edc8-f08d-3bda-f0489c5184dd |
| Licenses | Licenses | ServiceRequestAreaEnum.Software.Licenses | ServiceRequestAreaEnum.Software | Public | 8a7a04a5-91f4-e42c-11a5-9a4233ceb51d |
| Operating System | Operating System | ServiceRequestAreaEnum.Software.OperatingSystem | ServiceRequestAreaEnum.Software | Public | c4ce35fe-b962-9202-603a-f3c2e8dcb159 |
| Other | Other | ServiceRequestAreaEnum.Software.Other | ServiceRequestAreaEnum.Software | Public | 9b0ff868-ed07-ebec-bbc9-3eec9babb1d1 |
| Patch | Patch | ServiceRequestAreaEnum.Software.Patch | ServiceRequestAreaEnum.Software | Public | b296a4cb-4321-d27f-33f8-25f367cc9afd |
| Cancelled | Cancelled | ServiceRequestImplementationResultsEnum.Canceled | ServiceRequestImplementationResultsEnum | Public | 69a4c801-97e0-4d12-751f-c9e53a9d7337 |
| Failed | Failed | ServiceRequestImplementationResultsEnum.Failed | ServiceRequestImplementationResultsEnum | Public | cb328601-83af-d61f-5039-ae64d0534fa8 |
| Implemented With Issues | Implemented with issues | ServiceRequestImplementationResultsEnum.ImplementedWithIssues | ServiceRequestImplementationResultsEnum | Public | d72f3742-7280-7b37-68e4-dfef42ae09a6 |
| Partially Implemented | Partially Implemented | ServiceRequestImplementationResultsEnum.PartiallyImplemented | ServiceRequestImplementationResultsEnum | Public | 53e53c56-e185-37cf-221d-7def2447d641 |
| Rejected | Rejected | ServiceRequestImplementationResultsEnum.Rejected | ServiceRequestImplementationResultsEnum | Public | d7193ca9-296d-4165-04b7-3cef06840915 |
| Successfully Implemented | Successfully Implemented | ServiceRequestImplementationResultsEnum.SuccessfullyImplemented | ServiceRequestImplementationResultsEnum | Public | 782adffa-b82a-b53c-cc24-cbce46602ad7 |
| Unauthorized | Unauthorized | ServiceRequestImplementationResultsEnum.Unauthorized | ServiceRequestImplementationResultsEnum | Public | fe653260-e14f-3235-cc46-707bce780a6a |
| High | High | ServiceRequestPriorityEnum.High | ServiceRequestPriorityEnum | Public | 52730abc-5373-2b71-33e9-b88fdf0aef0f |
| Immediate | Immediate | ServiceRequestPriorityEnum.Immediate | ServiceRequestPriorityEnum | Public | eb945336-fe06-9e81-ab34-9816cc1bed33 |
| Low | Low | ServiceRequestPriorityEnum.Low | ServiceRequestPriorityEnum | Public | 86404f16-2c4e-c2c1-5483-c99fe4222324 |
| Medium | Medium | ServiceRequestPriorityEnum.Medium | ServiceRequestPriorityEnum | Public | 9581e210-15a5-d394-a867-d94a6685e25a |
| Email | Email | ServiceRequestSourceEnum.Email | ServiceRequestSourceEnum | Public | 2051f581-5e52-c7e1-378c-50f3dcf3f293 |
| Other | Other | ServiceRequestSourceEnum.Other | ServiceRequestSourceEnum | Public | fcbd6287-fd60-ed00-e8ff-e7b06e7c3899 |
| Portal | Portal | ServiceRequestSourceEnum.Portal | ServiceRequestSourceEnum | Public | 8b6a35d8-969b-fd8b-c7ad-eaa21ba6e987 |
| High | High | ServiceRequestUrgencyEnum.High | ServiceRequestUrgencyEnum | Public | d12862b3-660c-fbd8-94ce-802c2af310eb |
| Immediate | Immediate | ServiceRequestUrgencyEnum.Immediate | ServiceRequestUrgencyEnum | Public | 5409bfe6-ddfd-6d6c-58b7-75b4ae90ae02 |
| Low | Low | ServiceRequestUrgencyEnum.Low | ServiceRequestUrgencyEnum | Public | c6cef459-6579-eafe-560f-956926839e9c |
| Medium | Medium | ServiceRequestUrgencyEnum.Medium | ServiceRequestUrgencyEnum | Public | fde39ba7-6f8f-7d81-9a7f-c35ca55ba04e |
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