Service Manager Service Request Library

ServiceManager.ServiceRequest.Library :: 7.7.16.0 (Management Pack)

• Show Management Pack XML
• Get Management Pack data in Excel format
• ServiceRequest.mpb

Management Pack Elements

Classes (3)

	DisplayName	ID	Base Class	Abstract	Hosted	Singleton	Group	Extension	Accessibility
	Service Request Settings	System.GlobalSetting.ServiceRequestSettings	System.SolutionSettings	False	False	True	False	False	Public
	Service Request Workflow Target	System.WorkItem.ServiceRequest.InternalWorkflowTarget	Microsoft.SystemCenter.WorkflowTarget	False	False	True	False	False	Public
	Service Request Event Workflow Configuration	System.WorkItem.ServiceRequest.WorkflowTarget	Microsoft.SystemCenter.ConfigureWorkflowTarget	False	False	True	False	False	Public

Type Projections (4)

	DisplayName	ID	Accessibility
	Service Request And Activity	System.WorkItem.ServiceRequestAndActivityViewProjection	Public
	Service Request (advanced)	System.WorkItem.ServiceRequestProjection	Public
	Service Request (typical)	System.WorkItem.ServiceRequestViewProjection	Public
	System.WorkItem.ServiceRequest.View.SLAProjectionType	System.WorkItem.ServiceRequest.View.SLAProjectionType	Public

Enumerations (79)

	DisplayName	ID	Parent	Accessibility
	Service Request	Microsoft.EnterpriseManagement.ServiceManager.ManagementPack.Solution.ServiceRequest	Microsoft.EnterpriseManagement.ServiceManager.ManagementPack.Solution	Public
	Content	ServiceRequestAreaEnum.Content	ServiceRequestAreaEnum	Public
	Extranet	ServiceRequestAreaEnum.Content.Extranet	ServiceRequestAreaEnum.Content	Public
	Intranet	ServiceRequestAreaEnum.Content.Intranet	ServiceRequestAreaEnum.Content	Public
	Knowledge	ServiceRequestAreaEnum.Content.Knowledge	ServiceRequestAreaEnum.Content	Public
	Other	ServiceRequestAreaEnum.Content.Other	ServiceRequestAreaEnum.Content	Public
	Directory	ServiceRequestAreaEnum.Directory	ServiceRequestAreaEnum	Public
	Account Management	ServiceRequestAreaEnum.Directory.AccountManagement	ServiceRequestAreaEnum.Directory	Public
	Other	ServiceRequestAreaEnum.Directory.Other	ServiceRequestAreaEnum.Directory	Public
	OU Management	ServiceRequestAreaEnum.Directory.OUManagement	ServiceRequestAreaEnum.Directory	Public
	Facilities	ServiceRequestAreaEnum.Facilities	ServiceRequestAreaEnum	Public
	Other	ServiceRequestAreaEnum.Facilities.Other	ServiceRequestAreaEnum.Facilities	Public
	Power	ServiceRequestAreaEnum.Facilities.Power	ServiceRequestAreaEnum.Facilities	Public
	File	ServiceRequestAreaEnum.File	ServiceRequestAreaEnum	Public
	Disk Volumes and DFS	ServiceRequestAreaEnum.File.DiskVolumesAndDFS	ServiceRequestAreaEnum.File	Public
	Other	ServiceRequestAreaEnum.File.Other	ServiceRequestAreaEnum.File	Public
	Restore File	ServiceRequestAreaEnum.File.RestoreFile	ServiceRequestAreaEnum.File	Public
	Shares	ServiceRequestAreaEnum.File.Shares	ServiceRequestAreaEnum.File	Public
	Hardware	ServiceRequestAreaEnum.Hardware	ServiceRequestAreaEnum	Public
	Client	ServiceRequestAreaEnum.Hardware.Client	ServiceRequestAreaEnum.Hardware	Public
	Components	ServiceRequestAreaEnum.Hardware.Components	ServiceRequestAreaEnum.Hardware	Public
	Network	ServiceRequestAreaEnum.Hardware.Network	ServiceRequestAreaEnum.Hardware	Public
	Other	ServiceRequestAreaEnum.Hardware.Other	ServiceRequestAreaEnum.Hardware	Public
	Server	ServiceRequestAreaEnum.Hardware.Server	ServiceRequestAreaEnum.Hardware	Public
	Storage	ServiceRequestAreaEnum.Hardware.Storage	ServiceRequestAreaEnum.Hardware	Public
	Infrastructure	ServiceRequestAreaEnum.Infrastructure	ServiceRequestAreaEnum	Public
	Backups	ServiceRequestAreaEnum.Infrastructure.Backups	ServiceRequestAreaEnum.Infrastructure	Public
	Monitoring	ServiceRequestAreaEnum.Infrastructure.Monitoring	ServiceRequestAreaEnum.Infrastructure	Public
	Name Resolution	ServiceRequestAreaEnum.Infrastructure.NameResolution	ServiceRequestAreaEnum.Infrastructure	Public
	Network Connectivity	ServiceRequestAreaEnum.Infrastructure.NetworkConnectivity	ServiceRequestAreaEnum.Infrastructure	Public
	Other	ServiceRequestAreaEnum.Infrastructure.Other	ServiceRequestAreaEnum.Infrastructure	Public
	Proxy or Firewall	ServiceRequestAreaEnum.Infrastructure.ProxyOrFirewall	ServiceRequestAreaEnum.Infrastructure	Public
	Remote Access	ServiceRequestAreaEnum.Infrastructure.RemoteAccess	ServiceRequestAreaEnum.Infrastructure	Public
	Server Services	ServiceRequestAreaEnum.Infrastructure.ServerServices	ServiceRequestAreaEnum.Infrastructure	Public
	Telephony	ServiceRequestAreaEnum.Infrastructure.Telephony	ServiceRequestAreaEnum.Infrastructure	Public
	Messaging	ServiceRequestAreaEnum.Messaging	ServiceRequestAreaEnum	Public
	Client	ServiceRequestAreaEnum.Messaging.Client	ServiceRequestAreaEnum.Messaging	Public
	Other	ServiceRequestAreaEnum.Messaging.Other	ServiceRequestAreaEnum.Messaging	Public
	Server	ServiceRequestAreaEnum.Messaging.Server	ServiceRequestAreaEnum.Messaging	Public
	Operations	ServiceRequestAreaEnum.Operations	ServiceRequestAreaEnum	Public
	Documentation	ServiceRequestAreaEnum.Operations.Documentation	ServiceRequestAreaEnum.Operations	Public
	Management	ServiceRequestAreaEnum.Operations.Management	ServiceRequestAreaEnum.Operations	Public
	Other	ServiceRequestAreaEnum.Operations.Other	ServiceRequestAreaEnum.Operations	Public
	Process	ServiceRequestAreaEnum.Operations.Process	ServiceRequestAreaEnum.Operations	Public
	Other	ServiceRequestAreaEnum.Other	ServiceRequestAreaEnum	Public
	Security	ServiceRequestAreaEnum.Security	ServiceRequestAreaEnum	Public
	Access Control	ServiceRequestAreaEnum.Security.AccessControl	ServiceRequestAreaEnum.Security	Public
	Account Management	ServiceRequestAreaEnum.Security.AccountManagement	ServiceRequestAreaEnum.Security	Public
	Information	ServiceRequestAreaEnum.Security.Information	ServiceRequestAreaEnum.Security	Public
	Other	ServiceRequestAreaEnum.Security.Other	ServiceRequestAreaEnum.Security	Public
	Physical	ServiceRequestAreaEnum.Security.Physical	ServiceRequestAreaEnum.Security	Public
	Software	ServiceRequestAreaEnum.Software	ServiceRequestAreaEnum	Public
	Application	ServiceRequestAreaEnum.Software.Application	ServiceRequestAreaEnum.Software	Public
	Configuration	ServiceRequestAreaEnum.Software.Configuration	ServiceRequestAreaEnum.Software	Public
	Driver	ServiceRequestAreaEnum.Software.Driver	ServiceRequestAreaEnum.Software	Public
	Firmware	ServiceRequestAreaEnum.Software.Firmware	ServiceRequestAreaEnum.Software	Public
	Installation	ServiceRequestAreaEnum.Software.Installation	ServiceRequestAreaEnum.Software	Public
	Licenses	ServiceRequestAreaEnum.Software.Licenses	ServiceRequestAreaEnum.Software	Public
	Operating System	ServiceRequestAreaEnum.Software.OperatingSystem	ServiceRequestAreaEnum.Software	Public
	Other	ServiceRequestAreaEnum.Software.Other	ServiceRequestAreaEnum.Software	Public
	Patch	ServiceRequestAreaEnum.Software.Patch	ServiceRequestAreaEnum.Software	Public
	Cancelled	ServiceRequestImplementationResultsEnum.Canceled	ServiceRequestImplementationResultsEnum	Public
	Failed	ServiceRequestImplementationResultsEnum.Failed	ServiceRequestImplementationResultsEnum	Public
	Implemented With Issues	ServiceRequestImplementationResultsEnum.ImplementedWithIssues	ServiceRequestImplementationResultsEnum	Public
	Partially Implemented	ServiceRequestImplementationResultsEnum.PartiallyImplemented	ServiceRequestImplementationResultsEnum	Public
	Rejected	ServiceRequestImplementationResultsEnum.Rejected	ServiceRequestImplementationResultsEnum	Public
	Successfully Implemented	ServiceRequestImplementationResultsEnum.SuccessfullyImplemented	ServiceRequestImplementationResultsEnum	Public
	Unauthorized	ServiceRequestImplementationResultsEnum.Unauthorized	ServiceRequestImplementationResultsEnum	Public
	High	ServiceRequestPriorityEnum.High	ServiceRequestPriorityEnum	Public
	Immediate	ServiceRequestPriorityEnum.Immediate	ServiceRequestPriorityEnum	Public
	Low	ServiceRequestPriorityEnum.Low	ServiceRequestPriorityEnum	Public
	Medium	ServiceRequestPriorityEnum.Medium	ServiceRequestPriorityEnum	Public
	Email	ServiceRequestSourceEnum.Email	ServiceRequestSourceEnum	Public
	Other	ServiceRequestSourceEnum.Other	ServiceRequestSourceEnum	Public
	Portal	ServiceRequestSourceEnum.Portal	ServiceRequestSourceEnum	Public
	High	ServiceRequestUrgencyEnum.High	ServiceRequestUrgencyEnum	Public
	Immediate	ServiceRequestUrgencyEnum.Immediate	ServiceRequestUrgencyEnum	Public
	Low	ServiceRequestUrgencyEnum.Low	ServiceRequestUrgencyEnum	Public
	Medium	ServiceRequestUrgencyEnum.Medium	ServiceRequestUrgencyEnum	Public

Categories (68)

	ID	Target
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestAreaEnum	ServiceRequestAreaEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestAreaEnumVisible	ServiceRequestAreaEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestImplementationResultsEnum	ServiceRequestImplementationResultsEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestImplementationResultsEnumVisible	ServiceRequestImplementationResultsEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestPriorityEnum	ServiceRequestPriorityEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestPriorityEnumVisible	ServiceRequestPriorityEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestSourceEnum	ServiceRequestSourceEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestSourceEnumVisible	ServiceRequestSourceEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestStatusEnum	ServiceRequestStatusEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestStatusEnumVisible	ServiceRequestStatusEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestSupportGroupEnum	ServiceRequestSupportGroupEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestSupportGroupEnumVisible	ServiceRequestSupportGroupEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestUrgencyEnum	ServiceRequestUrgencyEnum
	ServiceManager.ServiceRequest.Library.Category.Enumeration.ServiceRequestUrgencyEnumVisible	ServiceRequestUrgencyEnum
	ServiceManager.ServiceRequest.Library.Category.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest
	ServiceManager.ServiceRequest.Library.Category.Image.Active_16.Category	ServiceManager.ServiceRequest.Library.Image.Active_16
	ServiceManager.ServiceRequest.Library.Category.Image.Active_32.Category	ServiceManager.ServiceRequest.Library.Image.Active_32
	ServiceManager.ServiceRequest.Library.Category.Image.AssignedToMe_16.Category	ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16
	ServiceManager.ServiceRequest.Library.Category.Image.AssignedToMe_32.Category	ServiceManager.ServiceRequest.Library.Image.AssignedToMe_32
	ServiceManager.ServiceRequest.Library.Category.Image.Canceled_16.Category	ServiceManager.ServiceRequest.Library.Image.Canceled_16
	ServiceManager.ServiceRequest.Library.Category.Image.Canceled_32.Category	ServiceManager.ServiceRequest.Library.Image.Canceled_32
	ServiceManager.ServiceRequest.Library.Category.Image.Closed_16.Category	ServiceManager.ServiceRequest.Library.Image.Closed_16
	ServiceManager.ServiceRequest.Library.Category.Image.Closed_32.Category	ServiceManager.ServiceRequest.Library.Image.Closed_32
	ServiceManager.ServiceRequest.Library.Category.Image.Completed_16.Category	ServiceManager.ServiceRequest.Library.Image.Completed_16
	ServiceManager.ServiceRequest.Library.Category.Image.Completed_32.Category	ServiceManager.ServiceRequest.Library.Image.Completed_32
	ServiceManager.ServiceRequest.Library.Category.Image.Failed_16.Category	ServiceManager.ServiceRequest.Library.Image.Failed_16
	ServiceManager.ServiceRequest.Library.Category.Image.Failed_32.Category	ServiceManager.ServiceRequest.Library.Image.Failed_32
	ServiceManager.ServiceRequest.Library.Category.Image.InProgress_16.Category	ServiceManager.ServiceRequest.Library.Image.InProgress_16
	ServiceManager.ServiceRequest.Library.Category.Image.InProgress_32.Category	ServiceManager.ServiceRequest.Library.Image.InProgress_32
	ServiceManager.ServiceRequest.Library.Category.Image.OnHold_16.Category	ServiceManager.ServiceRequest.Library.Image.OnHold_16
	ServiceManager.ServiceRequest.Library.Category.Image.OnHold_32.Category	ServiceManager.ServiceRequest.Library.Image.OnHold_32
	ServiceManager.ServiceRequest.Library.Category.Image.Opened_16.Category	ServiceManager.ServiceRequest.Library.Image.Opened_16
	ServiceManager.ServiceRequest.Library.Category.Image.Opened_32.Category	ServiceManager.ServiceRequest.Library.Image.Opened_32
	ServiceManager.ServiceRequest.Library.Category.Image.ServiceRequest_16.Category	ServiceManager.ServiceRequest.Library.Image.ServiceRequest_16
	ServiceManager.ServiceRequest.Library.Category.Image.ServiceRequest_24.Category	ServiceManager.ServiceRequest.Library.Image.ServiceRequest_24
	ServiceManager.ServiceRequest.Library.Category.Image.ServiceRequest_32.Category	ServiceManager.ServiceRequest.Library.Image.ServiceRequest_32
	ServiceManager.ServiceRequest.Library.Category.Image.ServiceRequest_64.Category	ServiceManager.ServiceRequest.Library.Image.ServiceRequest_64
	ServiceManager.ServiceRequest.Library.Category.Image.Settings_16.Category	ServiceManager.ServiceRequest.Library.Image.Settings_16
	ServiceManager.ServiceRequest.Library.Category.Image.Settings_32.Category	ServiceManager.ServiceRequest.Library.Image.Settings_32
	ServiceManager.ServiceRequest.Library.Category.Rule.ActivityAdded	ServiceManager.ServiceRequest.Library.Rule.ActivityAdded
	ServiceManager.ServiceRequest.Library.Category.Rule.ActivityRerun	ServiceManager.ServiceRequest.Library.Rule.ActivityRerun
	ServiceManager.ServiceRequest.Library.Category.Rule.ActivityStatusChanged	ServiceManager.ServiceRequest.Library.Rule.ActivityStatusChanged
	ServiceManager.ServiceRequest.Library.Category.Rule.NewServiceRequest	ServiceManager.ServiceRequest.Library.Rule.NewServiceRequest
	ServiceManager.ServiceRequest.Library.Category.Rule.ServiceRequestStatusChanged	ServiceManager.ServiceRequest.Library.Rule.ServiceRequestStatusChanged
	ServiceManager.ServiceRequest.Library.Category.Search	System.WorkItem.ServiceRequest
	ServiceManager.ServiceRequest.Library.Category.Task.AssignToAnalyst	ServiceManager.ServiceRequest.Library.Task.AssignToAnalyst
	ServiceManager.ServiceRequest.Library.Category.Task.AssignToMe	ServiceManager.ServiceRequest.Library.Task.AssignToMe
	ServiceManager.ServiceRequest.Library.Category.Task.Cancel	ServiceManager.ServiceRequest.Library.Task.Cancel
	ServiceManager.ServiceRequest.Library.Category.Task.Close	ServiceManager.ServiceRequest.Library.Task.Close
	ServiceManager.ServiceRequest.Library.Category.Task.Completed	ServiceManager.ServiceRequest.Library.Task.Completed
	ServiceManager.ServiceRequest.Library.Category.Task.Configure	ServiceManager.ServiceRequest.Library.Task.Configure
	ServiceManager.ServiceRequest.Library.Category.Task.CreateIncident	ServiceManager.ServiceRequest.Library.Task.CreateIncident
	ServiceManager.ServiceRequest.Library.Category.Task.CreateServiceRequestMultiSelect	ServiceManager.ServiceRequest.Library.Task.Create
	ServiceManager.ServiceRequest.Library.Category.Task.CreateSRFromCI	ServiceManager.ServiceRequest.Library.Task.CreateSRFromCI
	ServiceManager.ServiceRequest.Library.Category.Task.PutOnHold	ServiceManager.ServiceRequest.Library.Task.PutOnHold
	ServiceManager.ServiceRequest.Library.Category.Task.Resume	ServiceManager.ServiceRequest.Library.Task.Resume
	ServiceManager.ServiceRequest.Library.Category.Task.SetFirstResponse	ServiceManager.ServiceRequest.Library.Task.SetFirstResponse
	ServiceManager.ServiceRequest.Library.Category.Task.Settings	ServiceManager.ServiceRequest.Library.Task.Settings
	ServiceManager.ServiceRequest.Library.Category.View.AllOpen	ServiceManager.ServiceRequest.Library.View.AllOpen
	ServiceManager.ServiceRequest.Library.Category.View.AssignedToMe	ServiceManager.ServiceRequest.Library.View.AssignedToMe
	ServiceManager.ServiceRequest.Library.Category.View.Canceled	ServiceManager.ServiceRequest.Library.View.Canceled
	ServiceManager.ServiceRequest.Library.Category.View.Closed	ServiceManager.ServiceRequest.Library.View.Closed
	ServiceManager.ServiceRequest.Library.Category.View.Completed	ServiceManager.ServiceRequest.Library.View.Completed
	ServiceManager.ServiceRequest.Library.Category.View.Failed	ServiceManager.ServiceRequest.Library.View.Failed
	ServiceManager.ServiceRequest.Library.Category.View.SLABreached	ServiceManager.ServiceRequest.Library.View.SLABreached
	ServiceManager.ServiceRequest.Library.Category.View.SLAWarning	ServiceManager.ServiceRequest.Library.View.SLAWarning
	ServiceRequestCoreLibraryMPSolutionCategory
	ServiceRequestLibraryMPSolutionCategory

Rules (5)

	DisplayName	ID	Target	Category	Enabled	Alert Generate
	Activity Added Workflow	ServiceManager.ServiceRequest.Library.Rule.ActivityAdded	System.WorkItem.ServiceRequest.InternalWorkflowTarget	System	True	False
	Service Request Activity Rerun	ServiceManager.ServiceRequest.Library.Rule.ActivityRerun	System.WorkItem.ServiceRequest.InternalWorkflowTarget	System	True	False
	Activity Status Changed	ServiceManager.ServiceRequest.Library.Rule.ActivityStatusChanged	System.WorkItem.ServiceRequest.InternalWorkflowTarget	System	True	False
	New Service Request Workflow	ServiceManager.ServiceRequest.Library.Rule.NewServiceRequest	System.WorkItem.ServiceRequest.InternalWorkflowTarget	System	True	False
	Service Request Status Changed	ServiceManager.ServiceRequest.Library.Rule.ServiceRequestStatusChanged	System.WorkItem.ServiceRequest.InternalWorkflowTarget	System	True	False

Object Templates (1)

	DisplayName	ID	Type
	Default Service Request	ServiceManager.ServiceRequest.Library.Template.DefaultServiceRequest	System.WorkItem.ServiceRequestProjection

Console Tasks (15)

	DisplayName	ID	Target	Accessibility	Enabled
	Assign To Analyst	ServiceManager.ServiceRequest.Library.Task.AssignToAnalyst	System.WorkItem.ServiceRequest	Public	True
	Assign To Me	ServiceManager.ServiceRequest.Library.Task.AssignToMe	System.WorkItem.ServiceRequest	Public	True
	Cancel	ServiceManager.ServiceRequest.Library.Task.Cancel	System.WorkItem.ServiceRequest	Public	True
	Close	ServiceManager.ServiceRequest.Library.Task.Close	System.WorkItem.ServiceRequest	Public	True
	Complete	ServiceManager.ServiceRequest.Library.Task.Completed	System.WorkItem.ServiceRequest	Public	True
	Configure Workflow Rules	ServiceManager.ServiceRequest.Library.Task.Configure	System.WorkItem.ServiceRequest.WorkflowTarget	Public	True
	Create Service Request	ServiceManager.ServiceRequest.Library.Task.Create	System.WorkItem.Incident	Public	True
	Create Service Request from Template	ServiceManager.ServiceRequest.Library.Task.CreateFromTemplate	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	Public	True
	Create Incident	ServiceManager.ServiceRequest.Library.Task.CreateIncident	System.WorkItem.ServiceRequest	Public	True
	Create Related Service Request	ServiceManager.ServiceRequest.Library.Task.CreateSRFromCI	System.ConfigItem	Public	True
	Open Activity In Progress	ServiceManager.ServiceRequest.Library.Task.InProgressActivity	System.WorkItem.ServiceRequest	Public	True
	Put On Hold	ServiceManager.ServiceRequest.Library.Task.PutOnHold	System.WorkItem.ServiceRequest	Public	True
	Resume	ServiceManager.ServiceRequest.Library.Task.Resume	System.WorkItem.ServiceRequest	Public	True
	Set First Response or Comment	ServiceManager.ServiceRequest.Library.Task.SetFirstResponse	System.WorkItem.ServiceRequest	Public	True
	Properties	ServiceManager.ServiceRequest.Library.Task.Settings	System.GlobalSetting.ServiceRequestSettings	Public	True

Folder Items (11)

	ID	FolderName	ElementID
	ServiceManager.ServiceRequest.Library.FolderItem.Task.Create	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.Task.Create
	ServiceManager.ServiceRequest.Library.FolderItem.Task.CreateFolder	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder
	ServiceManager.ServiceRequest.Library.FolderItem.Task.CreateView	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView
	ServiceManager.ServiceRequest.Library.FolderItem.View.AllOpen	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.View.AllOpen
	ServiceManager.ServiceRequest.Library.FolderItem.View.AssignedToMe	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.View.AssignedToMe
	ServiceManager.ServiceRequest.Library.FolderItem.View.Canceled	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.View.Canceled
	ServiceManager.ServiceRequest.Library.FolderItem.View.Closed	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.View.Closed
	ServiceManager.ServiceRequest.Library.FolderItem.View.Completed	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.View.Completed
	ServiceManager.ServiceRequest.Library.FolderItem.View.Failed	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.View.Failed
	ServiceManager.ServiceRequest.Library.FolderItem.View.SLABreached	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.View.SLABreached
	ServiceManager.ServiceRequest.Library.FolderItem.View.SLAWarning	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.View.SLAWarning

Folders (1)

	DisplayName	ID	ParentFolder	Accessibility
	Service Request Fulfillment	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.Console.WorkItem.Root	Public

Forms (1)

	ID	Target	TypeName	Assembly	Accessibility
	Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.ServiceRequestForm	System.WorkItem.ServiceRequestProjection	Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.ServiceRequestForm	ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestForms	Public

Image References (25)

	DisplayName	ID	ImageID
	Service Request Fulfillment	ServiceManager.ServiceRequest.Library.Folder.ServiceRequest	ServiceManager.ServiceRequest.Library.Image.ServiceRequest_16
	Assign To Analyst	ServiceManager.ServiceRequest.Library.Task.AssignToAnalyst	ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16
	Assign To Me	ServiceManager.ServiceRequest.Library.Task.AssignToMe	ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16
	Cancel	ServiceManager.ServiceRequest.Library.Task.Cancel	ServiceManager.ServiceRequest.Library.Image.Canceled_16
	Close	ServiceManager.ServiceRequest.Library.Task.Close	ServiceManager.ServiceRequest.Library.Image.Closed_16
	Complete	ServiceManager.ServiceRequest.Library.Task.Completed	ServiceManager.ServiceRequest.Library.Image.Completed_16
	Configure Workflow Rules	ServiceManager.ServiceRequest.Library.Task.Configure	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.Properties
	Create Service Request	ServiceManager.ServiceRequest.Library.Task.Create	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New
	Create Service Request from Template	ServiceManager.ServiceRequest.Library.Task.CreateFromTemplate	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New
	Create Incident	ServiceManager.ServiceRequest.Library.Task.CreateIncident	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New
	Create Related Service Request	ServiceManager.ServiceRequest.Library.Task.CreateSRFromCI	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.New
	Put On Hold	ServiceManager.ServiceRequest.Library.Task.PutOnHold	ServiceManager.ServiceRequest.Library.Image.OnHold_16
	Resume	ServiceManager.ServiceRequest.Library.Task.Resume	ServiceManager.ServiceRequest.Library.Image.Active_16
	Properties	ServiceManager.ServiceRequest.Library.Task.Settings	Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Image.Properties
	All Open Service Requests	ServiceManager.ServiceRequest.Library.View.AllOpen	ServiceManager.ServiceRequest.Library.Image.Opened_16
	Assigned To Me	ServiceManager.ServiceRequest.Library.View.AssignedToMe	ServiceManager.ServiceRequest.Library.Image.AssignedToMe_16
	Cancelled Service Requests	ServiceManager.ServiceRequest.Library.View.Canceled	ServiceManager.ServiceRequest.Library.Image.Canceled_16
	Closed Service Requests	ServiceManager.ServiceRequest.Library.View.Closed	ServiceManager.ServiceRequest.Library.Image.Closed_16
	Completed Service Requests	ServiceManager.ServiceRequest.Library.View.Completed	ServiceManager.ServiceRequest.Library.Image.Completed_16
	Failed Service Requests	ServiceManager.ServiceRequest.Library.View.Failed	ServiceManager.ServiceRequest.Library.Image.Failed_16
	Service Requests with Service Level Breached	ServiceManager.ServiceRequest.Library.View.SLABreached	ServiceManager.ServiceRequest.Library.Image.Failed_16
	Service Requests with Service Level Warning	ServiceManager.ServiceRequest.Library.View.SLAWarning	ServiceManager.ServiceRequest.Library.Image.Opened_16
	Service Request Settings	System.GlobalSetting.ServiceRequestSettings	ServiceManager.ServiceRequest.Library.Image.Settings_16
	Service Request Event Workflow Configuration	System.WorkItem.ServiceRequest.WorkflowTarget	ServiceManager.ServiceRequest.Library.Image.Settings_16
	System.WorkItem.ServiceRequest	System.WorkItem.ServiceRequest	ServiceManager.ServiceRequest.Library.Image.ServiceRequest_16

Views (8)

	DisplayName	ID	Target	Type	Accessibility	Visible
	All Open Service Requests	ServiceManager.ServiceRequest.Library.View.AllOpen	System.WorkItem.ServiceRequest	GridViewType	Public	True
	Assigned To Me	ServiceManager.ServiceRequest.Library.View.AssignedToMe	System.WorkItem.ServiceRequest	GridViewType	Public	True
	Cancelled Service Requests	ServiceManager.ServiceRequest.Library.View.Canceled	System.WorkItem.ServiceRequest	GridViewType	Public	True
	Closed Service Requests	ServiceManager.ServiceRequest.Library.View.Closed	System.WorkItem.ServiceRequest	GridViewType	Public	True
	Completed Service Requests	ServiceManager.ServiceRequest.Library.View.Completed	System.WorkItem.ServiceRequest	GridViewType	Public	True
	Failed Service Requests	ServiceManager.ServiceRequest.Library.View.Failed	System.WorkItem.ServiceRequest	GridViewType	Public	True
	Service Requests with Service Level Breached	ServiceManager.ServiceRequest.Library.View.SLABreached	System.WorkItem.ServiceRequest	GridViewType	Public	True
	Service Requests with Service Level Warning	ServiceManager.ServiceRequest.Library.View.SLAWarning	System.WorkItem.ServiceRequest	GridViewType	Public	True

Assemblies (70)

	ID	File Name	Accessibility
	CS.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestCommon	cs\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.resources.dll	Public
	CS.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestForms	cs\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.resources.dll	Public
	CS.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestTasks	cs\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Tasks.resources.dll	Public
	DA.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestCommon	da\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.resources.dll	Public
	DA.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestForms	da\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.resources.dll	Public
	DA.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestTasks	da\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Tasks.resources.dll	Public
	DE.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestCommon	de\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.resources.dll	Public
	DE.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestForms	de\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.resources.dll	Public
	DE.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestTasks	de\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Tasks.resources.dll	Public
	EL.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestCommon	el\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.resources.dll	Public
	EL.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestForms	el\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.resources.dll	Public
	EL.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestTasks	el\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Tasks.resources.dll	Public
	EN.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestCommon	en\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.resources.dll	Public
	EN.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestForms	en\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.resources.dll	Public
	EN.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestTasks	en\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Tasks.resources.dll	Public
	ES.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestCommon	es\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.resources.dll	Public
	ES.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestForms	es\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.resources.dll	Public
	ES.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestTasks	es\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Tasks.resources.dll	Public
	FI.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestCommon	fi\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.resources.dll	Public
	FI.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestForms	fi\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.resources.dll	Public
	FI.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestTasks	fi\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Tasks.resources.dll	Public
	FR.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestCommon	fr\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.resources.dll	Public
	FR.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestForms	fr\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.resources.dll	Public
	FR.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestTasks	fr\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Tasks.resources.dll	Public
	HU.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestCommon	hu\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.resources.dll	Public
	HU.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestForms	hu\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Forms.resources.dll	Public
	HU.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestTasks	hu\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Tasks.resources.dll	Public
	IT.ServiceManager.ServiceRequest.Library.Assembly.ServiceRequestCommon	it\Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.resources.dll	Public
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	ID	File Name	Accessibility
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	ServiceManager.ServiceRequest.Library.Image.Settings_32	Settings_32.png	Public