| ID | FolderName | ElementID |
| F0 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.AllIncidents.View |
| F1 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.Active.View |
| F2 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.Active.Unassigned.View |
| F3 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.AssignedToMe.View |
| F4 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.OverDue.View |
| F5 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.Escalated.View |
| F6 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.Pending.View |
| F7 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.Portal.View |
| F8 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.DCM.View |
| F9 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.SCOM.View |
| F10 | ServiceManager.Console.IncidentManagement | System.WorkItem.Incident.Email.View |
| F11 | ServiceManager.Console.IncidentManagement.TierQueues.Folder | System.WorkItem.Incident.Queue.Tier1.View |
| F12 | ServiceManager.Console.IncidentManagement.TierQueues.Folder | System.WorkItem.Incident.Queue.Tier2.View |
| F13 | ServiceManager.Console.IncidentManagement.TierQueues.Folder | System.WorkItem.Incident.Queue.Tier3.View |
| F14 | ServiceManager.Console.IncidentManagement.TierQueues.Folder | System.WorkItem.Incident.Queue.Tier1.Unassigned.View |
| F15 | ServiceManager.Console.IncidentManagement.TierQueues.Folder | System.WorkItem.Incident.Queue.Tier2.Unassigned.View |
| F16 | ServiceManager.Console.IncidentManagement.TierQueues.Folder | System.WorkItem.Incident.Queue.Tier3.Unassigned.View |
| ServiceManager.Console.IncidentManagement.FolderItem.CreateView | ServiceManager.Console.IncidentManagement | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView |
| ServiceManager.Console.IncidentManagement.FolderItem.CreateTierView | ServiceManager.Console.IncidentManagement.TierQueues.Folder | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateGridView |
| ServiceManager.Console.IncidentManagement.FolderItem.CreateFolder | ServiceManager.Console.IncidentManagement | Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Task.CreateFolder |