NiCE Active 365 Tenant Monitoring Management Pack
This management pack contains rules, monintors and views for a Microsoft 365 Tenant based on the library MP.
For more information on NiCE Management Packs for Microsoft System Center Operations Manager visit:
| DisplayName | ID | Target | Category | Enabled | Alert Generate | Accessibility | |
|---|---|---|---|---|---|---|---|
 | Self-Monitoring: m365mp_spi.log Filesize | NiCE.Active.O365.Computer.active_spi.log.Filesize.Monitor | NiCE.Library.W.Computer | AvailabilityHealth | True | True | Public |
| Self-Monitoring: m365mp_trace.log Filesize | NiCE.Active.O365.Computer.active_trace.log.Filesize.Monitor | NiCE.Library.W.Computer | AvailabilityHealth | True | True | Public |
| Microsoft 365 Licenses in a Warning State | NiCE.Active.O365.Library.1003.WarningLicenseUnits.UM | NiCE.Active.O365.Tenant | ConfigurationHealth | False | True | Public |
| Number of active Microsoft 365 Users | NiCE.Active.O365.Library.1004.ActiveUsers.UM | NiCE.Active.O365.Tenant | ConfigurationHealth | True | True | Public |
| Identity Service Health Status | NiCE.Active.O365.Tenant.Monitoring.10051.IdentityServiceHealthStatus.UM | NiCE.Active.O365.Tenant | AvailabilityHealth | False | True | Public |
| Mobile Device Management for Microsoft 365 Health Status | NiCE.Active.O365.Tenant.Monitoring.10051.MobileDeviceManagementHealthService.UM | NiCE.Active.O365.Tenant | AvailabilityHealth | False | True | Public |
| Microsoft 365 Portal Health Status | NiCE.Active.O365.Tenant.Monitoring.10051.Office365PortalHealthService.UM | NiCE.Active.O365.Tenant | AvailabilityHealth | False | True | Public |
| Microsoft 365 Client Applications Health Status | NiCE.Active.O365.Tenant.Monitoring.10051.OfficeClientApplicationslHealthService.UM | NiCE.Active.O365.Tenant | AvailabilityHealth | False | True | Public |
| Microsoft 365 for the web Health Status | NiCE.Active.O365.Tenant.Monitoring.10051.OfficeForTheWebHealthService.UM | NiCE.Active.O365.Tenant | AvailabilityHealth | False | True | Public |
| DisplayName | ID | Target | Category | Enabled | Alert Generate | |
|---|---|---|---|---|---|---|
 | NiCE Active 365 Dynamics Self Monitoring Rule (OMP Collector) | NiCE.Active.O365.Dynamics.SelfMonitoring.log.Rule | NiCE.Active.O365.O365 | Alert | True | True |
| NiCE Active 365 Exchange Online Self Monitoring Rule (OMP Collector) | NiCE.Active.O365.ExchangeOnline.SelfMonitoring.log.Rule | NiCE.Active.O365.O365 | Alert | True | True |
| NiCE Active 365 Exchange OnPremise Self Monitoring Rule (OMP Collector) | NiCE.Active.O365.ExchangeOnPremise.SelfMonitoring.log.Rule | NiCE.Active.O365.O365 | Alert | True | True |
| NiCE Active 365 Hybrid Exchange Self Monitoring Rule (OMP Collector) | NiCE.Active.O365.HybridDeployment.SelfMonitoring.log.Rule | NiCE.Active.O365.O365 | Alert | True | True |
| Active Microsoft 365 License Units | NiCE.Active.O365.Library.1001.ActiveLicenseUnits.Performance.Rule | NiCE.Active.O365.Tenant | PerformanceCollection | False | False |
| Consumed Microsoft 365 License Units | NiCE.Active.O365.Library.1002.ConsumedLicenseUnits.Performance.Rule | NiCE.Active.O365.Tenant | PerformanceCollection | False | False |
| Warning Microsoft 365 License Units | NiCE.Active.O365.Library.1003.WarningLicenseUnits.Performance.Rule | NiCE.Active.O365.Tenant | PerformanceCollection | False | False |
| Active Users | NiCE.Active.O365.Library.1004.ActiveUsers.Performance.Rule | NiCE.Active.O365.Tenant | PerformanceCollection | True | False |
| NiCE Active 365 OneDrive Self Monitoring Rule (OMP Collector) | NiCE.Active.O365.OneDriveOnline.SelfMonitoring.log.Rule | NiCE.Active.O365.O365 | Alert | True | True |
| NiCE Active M365 Self Monitoring Error EventLog Rule (Discovery) | NiCE.Active.O365.SelfMonitoring.EventLog.Discovery.Error.Rule | NiCE.Active.O365.MonitoringResourcePool | Alert | True | True |
| NiCE Active M365 Self Monitoring Information EventLog Rule (Discovery) | NiCE.Active.O365.SelfMonitoring.EventLog.Discovery.Information.Rule | NiCE.Active.O365.MonitoringResourcePool | Alert | False | True |
| NiCE Active M365 Self Monitoring Warning EventLog Rule (Discovery) | NiCE.Active.O365.SelfMonitoring.EventLog.Discovery.Warning.Rule | NiCE.Active.O365.MonitoringResourcePool | Alert | False | True |
| NiCE Active M365 Self Monitoring Rule (NiCE Windows Provider) | NiCE.Active.O365.SelfMonitoring.EventLog.NiCEProviders.Error.Rule | NiCE.Active.O365.MonitoringResourcePool | Alert | True | True |
| NiCE Active M365 Self Monitoring Rule (OMP Collector) | NiCE.Active.O365.SelfMonitoring.O365_spi.log.Rule | NiCE.Active.O365.O365 | Alert | True | True |
| NiCE Active 365 SharePoint Online Self Monitoring Rule (OMP Collector) | NiCE.Active.O365.SharePointOnline.SelfMonitoring.log.Rule | NiCE.Active.O365.O365 | Alert | True | True |
| NiCE Active 365 Teams Self Monitoring Rule (OMP Collector) | NiCE.Active.O365.Teams.SelfMonitoring.log.Rule | NiCE.Active.O365.O365 | Alert | True | True |
| Monitor refresh tokens for credentials | NiCE.Active.O365.Tenant.Credentials.Monitor.Rule | NiCE.Active.O365.Tenant | Alert | False | True |
| Identity Service Health Status | NiCE.Active.O365.Tenant.Monitoring.10051.IdentityServiceHealthStatus.Performance.Rule | NiCE.Active.O365.Tenant | PerformanceCollection | False | False |
| Mobile Device Management for Microsoft 365 Health Status | NiCE.Active.O365.Tenant.Monitoring.10051.MobileDeviceManagementHealthService.Performance.Rule | NiCE.Active.O365.Tenant | PerformanceCollection | False | False |
| Microsoft 365 Portal Health Status | NiCE.Active.O365.Tenant.Monitoring.10051.Office365PortalHealthService.Performance.Rule | NiCE.Active.O365.Tenant | PerformanceCollection | False | False |
| Microsoft 365 Client Applications Health Status | NiCE.Active.O365.Tenant.Monitoring.10051.OfficeClientApplicationslHealthService.Performance.Rule | NiCE.Active.O365.Tenant | PerformanceCollection | False | False |
| Microsoft 365 for the web Health Status | NiCE.Active.O365.Tenant.Monitoring.10051.OfficeForTheWebHealthService.Performance.Rule | NiCE.Active.O365.Tenant | PerformanceCollection | False | False |
| Available Microsoft 365 Licenses | NiCE.Active.O365.Tenant.Monitoring.10071.AvailableLicenseUnits.Performance.Rule | NiCE.Active.O365.Tenant | PerformanceCollection | False | False |
| NiCE Active 365 Tenant Self Monitoring Rule (OMP Collector) | NiCE.Active.O365.Tenant.SelfMonitoring.log.Rule | NiCE.Active.O365.Tenant | Alert | False | True |
| DisplayName | ID | Target | Monitor | Reset Monitor | Category | Enabled | Accessibility | |
|---|---|---|---|---|---|---|---|---|
 | m365mp_spi.log Recovery | NiCE.Active.O365.Computer.o365mp_spi.log.Recovery | NiCE.Library.W.Computer | NiCE.Active.O365.Computer.active_spi.log.Filesize.Monitor | True | Operations | true | Public |
| m365mp_trace.log Recovery | NiCE.Active.O365.Computer.o365mp_trace.log.Recovery | NiCE.Library.W.Computer | NiCE.Active.O365.Computer.active_trace.log.Filesize.Monitor | True | Operations | true | Public |
| ID | FolderName | ElementID | |
|---|---|---|---|
 | NiCE.Active.O365.Library.1001.ActiveUnits.Licenses.Performance.View.FolderItem | NiCE.Active.O365.ViewFolder.Performance | NiCE.Active.O365.Library.1001.ActiveUnits.Licenses.Performance.View |
| NiCE.Active.O365.Library.1002.ConsumedUnits.Licenses.Performance.View.FolderItem | NiCE.Active.O365.ViewFolder.Performance | NiCE.Active.O365.Library.1002.ConsumedUnits.Licenses.Performance.View |
| NiCE.Active.O365.Library.1003.WarningUnits.Licenses.Licenses.Performance.View.FolderItem | NiCE.Active.O365.ViewFolder.Performance | NiCE.Active.O365.Library.1003.WarningUnits.Licenses.Licenses.Performance.View |
| NiCE.Active.O365.Library.1004.ActiveUsers.Licenses.Performance.View.FolderItem | NiCE.Active.O365.ViewFolder.Performance | NiCE.Active.O365.Library.1004.ActiveUsers.Licenses.Performance.View |
| NiCE.Active.O365.Library.O365ResourcePool.Diagram.View.FolderItem | NiCE.Active.O365.ViewFolder.Root | NiCE.Active.O365.Library.O365ResourcePool.Diagram.View |
| NiCE.Active.O365.SelfMonitoring.Alerts.View.FolderItem | NiCE.Active.O365.ViewFolder.Root | NiCE.Active.O365.SelfMonitoring.Alerts.View |
| NiCE.Active.O365.Tenant.Alerts.View.FolderItem | NiCE.Active.O365.ViewFolder.Root | NiCE.Active.O365.Tenant.Alerts.View |
| NiCE.Active.O365.Tenant.Monitoring.10071.AvailableLicenseUnits.Performance.View.FolderItem | NiCE.Active.O365.ViewFolder.Performance | NiCE.Active.O365.Tenant.Monitoring.10071.AvailableLicenseUnits.Performance.View |
| NiCE.Active.O365.Tenant.Monitoring.Library.Tenant.State.View.FolderItem | NiCE.Active.O365.ViewFolder.Root | NiCE.Active.O365.Tenant.Monitoring.Library.Tenant.State.View |
| DisplayName | ID | Target | Type | Accessibility | Visible | |
|---|---|---|---|---|---|---|
 | Active Units Licenses | NiCE.Active.O365.Library.1001.ActiveUnits.Licenses.Performance.View | NiCE.Active.O365.Tenant | Microsoft.SystemCenter.PerformanceViewType | Public | True |
| Consumed Units Licenses | NiCE.Active.O365.Library.1002.ConsumedUnits.Licenses.Performance.View | NiCE.Active.O365.Tenant | Microsoft.SystemCenter.PerformanceViewType | Public | True |
| Warning Units Licenses | NiCE.Active.O365.Library.1003.WarningUnits.Licenses.Licenses.Performance.View | NiCE.Active.O365.Tenant | Microsoft.SystemCenter.PerformanceViewType | Public | True |
| Active Users | NiCE.Active.O365.Library.1004.ActiveUsers.Licenses.Performance.View | NiCE.Active.O365.Tenant | Microsoft.SystemCenter.PerformanceViewType | Public | True |
 | 365 Resource Pool | NiCE.Active.O365.Library.O365ResourcePool.Diagram.View | NiCE.Active.O365.MonitoringResourcePool | Microsoft.SystemCenter.DiagramViewType | Public | True |
 | Alerts (Self-Monitoring) | NiCE.Active.O365.SelfMonitoring.Alerts.View | NiCE.Active.O365.MonitoringResourcePool | Microsoft.SystemCenter.AlertViewType | Public | True |
| Alerts (M365 Tenant) | NiCE.Active.O365.Tenant.Alerts.View | NiCE.Active.O365.Tenant | Microsoft.SystemCenter.AlertViewType | Public | True |
| Available Microsoft 365 Licenses | NiCE.Active.O365.Tenant.Monitoring.10071.AvailableLicenseUnits.Performance.View | NiCE.Active.O365.Tenant | Microsoft.SystemCenter.PerformanceViewType | Public | True |
 | Tenants | NiCE.Active.O365.Tenant.Monitoring.Library.Tenant.State.View | NiCE.Active.O365.Tenant | Microsoft.SystemCenter.StateViewType | Public | True |
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