| DisplayName | ID | ImageID |
![ServiceManager.Console.IncidentManagement.TierQueues.Folder](/images/ImageReference.png) | Tapausten tukiryhmä | ServiceManager.Console.IncidentManagement.TierQueues.Folder | Wunderbar_IncidentManagement_16 |
![System.WorkItem.Incident.Active.Unassigned.View](/images/ImageReference.png) | Kaikki avoimet osoittamattomat tapaukset | System.WorkItem.Incident.Active.Unassigned.View | IncidentMgmt_AllOpenUnassignedIncidents_32 |
![System.WorkItem.Incident.Active.View](/images/ImageReference.png) | Kaikki avoimet tapaukset | System.WorkItem.Incident.Active.View | IncidentMgmt_AllActiveIncidents_16 |
![System.WorkItem.Incident.AllIncidents.View](/images/ImageReference.png) | Kaikki tapaukset | System.WorkItem.Incident.AllIncidents.View | IncidentMgmt_AllIncidents_16 |
![System.WorkItem.Incident.AssignedToMe.View](/images/ImageReference.png) | Omat tapaukset | System.WorkItem.Incident.AssignedToMe.View | IncidentMgmt_IncidentsAssignedToMe_16 |
![System.WorkItem.Incident.DCM.View](/images/ImageReference.png) | Kaikki avoimet Desired Configuration Management -tapaukset | System.WorkItem.Incident.DCM.View | IncidentMgmt_AllOpenDCMIncidents_16 |
![System.WorkItem.Incident.Email.View](/images/ImageReference.png) | Kaikki avoimet sähköpostitapaukset | System.WorkItem.Incident.Email.View | IncidentMgmt_AllOpenEmailIncidents_16 |
![System.WorkItem.Incident.Escalated.View](/images/ImageReference.png) | Eskaloidut tapaukset | System.WorkItem.Incident.Escalated.View | IncidentMgmt_EscalatedIncident_16 |
![System.WorkItem.Incident.OverDue.View](/images/ImageReference.png) | Erääntyneet tapaukset | System.WorkItem.Incident.OverDue.View | IncidentMgmt_ActiveIncidentOverdue_16 |
![System.WorkItem.Incident.Pending.View](/images/ImageReference.png) | Odottavat tapaukset | System.WorkItem.Incident.Pending.View | IncidentMgmt_PendingIncident_16 |
![System.WorkItem.Incident.Portal.View](/images/ImageReference.png) | Kaikki avoimet portaalin tapaukset | System.WorkItem.Incident.Portal.View | IncidentMgmt_AllOpenPortalIncidents_16 |
![System.WorkItem.Incident.Queue.Tier1.Unassigned.View](/images/ImageReference.png) | Tason 1 avoimet tapaukset (osoittamattomat) | System.WorkItem.Incident.Queue.Tier1.Unassigned.View | IncidentMgmt_Tier1UnassignedIncidents_16 |
![System.WorkItem.Incident.Queue.Tier1.View](/images/ImageReference.png) | Kaikki tason 1 avoimet tapaukset | System.WorkItem.Incident.Queue.Tier1.View | IncidentMgmt_AllTier1OpenIncidents_16 |
![System.WorkItem.Incident.Queue.Tier2.Unassigned.View](/images/ImageReference.png) | Tason 2 avoimet tapaukset (osoittamattomat) | System.WorkItem.Incident.Queue.Tier2.Unassigned.View | IncidentMgmt_Tier2UnassignedIncidents_16 |
![System.WorkItem.Incident.Queue.Tier2.View](/images/ImageReference.png) | Kaikki tason 2 avoimet tapaukset | System.WorkItem.Incident.Queue.Tier2.View | IncidentMgmt_AllTier2OpenIncidents_16 |
![System.WorkItem.Incident.Queue.Tier3.Unassigned.View](/images/ImageReference.png) | Tason 3 avoimet tapaukset (osoittamattomat) | System.WorkItem.Incident.Queue.Tier3.Unassigned.View | IncidentMgmt_Tier3UnassignedIncidents_16 |
![System.WorkItem.Incident.Queue.Tier3.View](/images/ImageReference.png) | Kaikki tason 3 avoimet tapaukset | System.WorkItem.Incident.Queue.Tier3.View | IncidentMgmt_AllTier3OpenIncidents_16 |
![System.WorkItem.Incident.SCOM.View](/images/ImageReference.png) | Kaikki avoimet Operations Manager -tapaukset | System.WorkItem.Incident.SCOM.View | IncidentMgmt_AllOpenOMIncidents_32 |