DELLEMC Enterprise SI Script Service Connection Error Alert Rule

EMC.SI.ConnectionError.AlertingRule (Rule)

This rule alerts when a script fails to connect to the DELLEMC Enterprise SI Service with an authorization failure or a timeout.

Knowledge Base article:

Summary

This rule alerts when a script fails to connect to the DELLEMC Enterprise SI Service with an authorization failure or a timeout.

Causes

The alert context will contain detailed information about the failure. In most cases, the failure is caused by an authorization problem or network failures.

Resolutions

The failure details in the alert context should indicate how to resolve the problem.

Additional

For additional information, refer to the DELLEMC Enterprise Storage Integrator for Windows Suite Technical Notes or Online Help.

External

For more information or technical support, refer to DELLEMC Online Support at support.emc.com.

Element properties:

Target

EMC.SI.ESIService

Category

Alert

Enabled

True

Event_ID

104

Event Source

Health Service Script

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Remotable

True

Alert Message

DELLEMC Enterprise SI Script Service Connection Failure

{0}. This alert may apply to multiple workflows not just the named one. Check the Operations Manager event log or the Monitoring Delay, Error, and Timeout Event views.

Event Log

Operations Manager

Member Modules:

ID	Module Type	TypeId	RunAs
DS	DataSource	Microsoft.Windows.EventProvider	Default
Alert	WriteAction	System.Health.GenerateAlert	Default

Source Code:

<Rule ID="EMC.SI.ConnectionError.AlertingRule" Enabled="true" Target="ESILib!EMC.SI.ESIService" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Operations Manager</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">Health Service Script</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">104</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <RegExExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[2]</XPathQuery>

              </ValueExpression>

              <Operator>ContainsSubstring</Operator>

              <Pattern>$Target/Property[Type="ESILib!EMC.SI.ESIService"]/ESIServiceHost$</Pattern>

            </RegExExpression>

          </Expression>

          <Expression>

            <RegExExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[2]</XPathQuery>

              </ValueExpression>

              <Operator>ContainsSubstring</Operator>

              <Pattern>$Target/Property[Type="ESILib!EMC.SI.ESIService"]/Port$</Pattern>

            </RegExExpression>

          </Expression>

          <Expression>

            <Or>

              <Expression>

                <RegExExpression>

                  <ValueExpression>

                    <XPathQuery Type="String">Params/Param[2]</XPathQuery>

                  </ValueExpression>

                  <Operator>ContainsSubstring</Operator>

                  <Pattern>Error Code: 401</Pattern>

                </RegExExpression>

              </Expression>

              <Expression>

                <RegExExpression>

                  <ValueExpression>

                    <XPathQuery Type="String">Params/Param[2]</XPathQuery>

                  </ValueExpression>

                  <Operator>ContainsSubstring</Operator>

                  <Pattern>Error Code: 12002</Pattern>

                </RegExExpression>

              </Expression>

            </Or>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="Alert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="EMC.SI.ConnectionError.AlertingRule.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/LoggingComputer$</SuppressionValue>

        <SuppressionValue>$Target/Property[Type="ESILib!EMC.SI.ESIService"]/ESIServiceHost$</SuppressionValue>

        <SuppressionValue>$Target/Property[Type="ESILib!EMC.SI.ESIService"]/Port$</SuppressionValue>

        <SuppressionValue>$Data/Params/Param[1]$</SuppressionValue>

      </Suppression>

      <Custom1/>

      <Custom2/>

      <Custom3/>

      <Custom4/>

      <Custom5/>

      <Custom6/>

      <Custom7/>

      <Custom8/>

      <Custom9/>

      <Custom10/>

    </WriteAction>

  </WriteActions>

</Rule>