The drive array accelerator data has degraded or failed.
This could be caused by the following:
Accelerator Board Bad Data. This trap signifies that the agent has detected a cache module board that has lost backup power. If data was being stored in the cache module memory when the server lost power, that data has been lost. The backup power source is indicated by cpqDaAccelBackupPowerSource.
Verify that no data has been lost.
For additional troubleshooting, the following tasks are available:
HPE OneView Web Console
HPE Integrated Lights-Out
The following are monitored NT Event Log entries by this rule:
Event ID | Log File | Publisher | Log Message |
|---|---|---|---|
3039 | HP OneView Management | HP OneView Event Manager-Server | Accelerator Board Bad Data (3039) Cache Module Board Bad Data. This trap signifies that the agent has detected a cache module board that has lost backup power. If data was being stored in the cache module memory when the server lost power, that data has been lost. The backup power source is indicated by cpqDaAccelBackupPowerSource.User Action: Verify that no data has been lost. Source IP Address: '%1'; Source System GUID: '%2'; Server Hostname: '%3'; Location: '%5'; Model: '%6'; (1=other, 2=ida, 3=idaExpansion, 4=ida-2, 5=smart, 6=smart-2e, 7=smart-2p, 8=smart-2sl, 9=smart-3100es, 10=smart-3200, 11=smart-2dh, 12=smart-221, 13=sa-4250es, 14=sa-4200, 15=sa-integrated, 16=sa-431, 17=sa-5300, 18=raidLc2, 19=sa-5i, 20=sa-532, 21=sa-5312, 22=sa-641, 23=sa-642, 24=sa-6400, 25=sa-6400em, 26=sa-6i, 27=sa-generic, 29=sa-p600, 30=sa-p400, 31=sa-e200, 32=sa-e200i, 33=sa-p400i, 34=sa-p800, 35=sa-e500, 36=sa-p700m, 37=sa-p212, 38=sa-p410, 39=sa-p410i, 40=sa-p411, 41=sa-b110i, 42=sa-p712m, 43=sa-p711m, 44=sa-p812, 45=sw-1210m, 46=sa-p220i, 47=sa-p222, 48=sa-p420, 49=sa-p420i, 50=sa-p421, 51=sa-b320i, 52=sa-p822, 53=sa-p721m, 54=sa-b120i, 55=hps-1224, 56=hps-1228, 57=hps-1228m, 58=sa-p822se, 59=hps-1224e, 60=hps-1228e, 61=hps-1228em, 62=sa-p230i, 63=sa-p430i, 64=sa-p430, 65=sa-p431, 66=sa-p731m, 67=sa-p830i, 68=sa-p830, 69=sa-p831) Index: '%7'; Serial Number: '%8'; Total Memory: '%9'; [SNMP TRAP: 3039 in CPQIDA.MIB] |
See the latest information about Hewlett Packard Enterprise OneView Server Management Pack:
HPE Microsoft Management Integration Solution
Hewlett Packard Enterprise OneView Server Management Pack
| Target | HewlettPackard.Oneview.Server.HPProliantServer |
| Category | Alert |
| Enabled | True |
| Alert Generate | True |
| Alert Severity | Error |
| Alert Priority | High |
| Remotable | True |
| Event Log | HP OneView Management |
| ID | Module Type | TypeId | RunAs |
|---|---|---|---|
| DS | DataSource | Microsoft.Windows.EventProvider | Default |
| GenerateAlert | WriteAction | System.Health.GenerateAlert | Default |
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<Rule ID="HewlettPackard.Oneview.Server.HPProliantServer.Drive_Array_Accelerator_data_degraded_or_failed.Rule" Target="HewlettPackard.Oneview.Server.HPProliantServer" Enabled="true" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>Alert</Category>
<DataSources>
<DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">
<LogName>HP OneView Management</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">HP OneView Event Manager-Server</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">3039</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[2]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">$Target/Property[Type="HewlettPackard.Oneview.Server.HPProliantServer"]/ObjectID$</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">
<Priority>2</Priority>
<Severity>2</Severity>
<AlertName>Drive Array Accelerator data degraded or failed.</AlertName>
<AlertDescription>$Data/EventDescription$</AlertDescription>
<AlertOwner/>
<Suppression>
<SuppressionValue>$Data/Params/Param[2]$</SuppressionValue>
</Suppression>
</WriteAction>
</WriteActions>
</Rule>