Drive Array Accelerator degraded or failed or battery failed.

HewlettPackard.Oneview.Server.HPProliantServer.Drive_Array_Accelerator_degraded_or_failed_or_battery_failed.Rule (Rule)

Knowledge Base article:

Summary

The drive array accelerator has degraded or failed, or the battery has failed.

Causes

This could be caused by the following:

Resolutions

If cpqDaAccelStatus is 'permDisabled(5)', you may need to replace the cache module board. If cpqDaAccelStatus is 'cacheModFlashMemNotAttached(6)', install the flash memory.

Replace the backup power source.

For additional troubleshooting, the following tasks are available:

Related Events

The following are monitored NT Event Log entries by this rule:

Event ID

Log File

Publisher

Log Message

3038

HP OneView Management

HP OneView Event Manager-Server

Accelerator Board Status Change (3038) Cache Module Board Status Change. This trap signifies that the agent has detected a change in the status of a cache module board. The current status is represented by the variable cpqDaAccelStatus.User Action: If cpqDaAccelStatus is 'permDisabled(5)', you may need to replace the cache module board. If cpqDaAccelStatus is 'cacheModFlashMemNotAttached(6)', install the flash memory. Source IP Address: '%1'; Source System GUID: '%2'; Server Hostname: '%3'; Location: '%5'; Model: '%6'; (1=other, 2=ida, 3=idaExpansion, 4=ida-2, 5=smart, 6=smart-2e, 7=smart-2p, 8=smart-2sl, 9=smart-3100es, 10=smart-3200, 11=smart-2dh, 12=smart-221, 13=sa-4250es, 14=sa-4200, 15=sa-integrated, 16=sa-431, 17=sa-5300, 18=raidLc2, 19=sa-5i, 20=sa-532, 21=sa-5312, 22=sa-641, 23=sa-642, 24=sa-6400, 25=sa-6400em, 26=sa-6i, 27=sa-generic, 29=sa-p600, 30=sa-p400, 31=sa-e200, 32=sa-e200i, 33=sa-p400i, 34=sa-p800, 35=sa-e500, 36=sa-p700m, 37=sa-p212, 38=sa-p410, 39=sa-p410i, 40=sa-p411, 41=sa-b110i, 42=sa-p712m, 43=sa-p711m, 44=sa-p812, 45=sw-1210m, 46=sa-p220i, 47=sa-p222, 48=sa-p420, 49=sa-p420i, 50=sa-p421, 51=sa-b320i, 52=sa-p822, 53=sa-p721m, 54=sa-b120i, 55=hps-1224, 56=hps-1228, 57=hps-1228m, 58=sa-p822se, 59=hps-1224e, 60=hps-1228e, 61=hps-1228em, 62=sa-p230i, 63=sa-p430i, 64=sa-p430, 65=sa-p431, 66=sa-p731m, 67=sa-p830i, 68=sa-p830, 69=sa-p831) Index: '%7'; Serial Number: '%8'; Total Memory: '%9'; Status: '%10'; (1=other, 2=invalid, 3=enabled, 4=tmpDisabled, 5=permDisabled, 6=cacheModFlashMemNotAttached, 7=cacheModDegradedFailsafeSpeed, 8=cacheModCriticalFailure, 9=cacheReadCacheNotMapped) Error Code: '%10'; (1=other, 2=invalid, 3=badConfig, 4=lowBattery, 5=disableCmd, 6=noResources, 7=notConnected, 8=badMirrorData, 9=readErr, 10=writeErr, 11=configCmd, 12=expandInProgress, 13=snapshotInProgress, 14=redundantLowBattery, 15=redundantSizeMismatch, 16=redundantCacheFailure, 17=excessiveEccErrors, 18=adgEnablerMissing, 19=postEccErrors, 20=batteryHotRemoved, 21=capacitorChargeLow, 22=notEnoughBatteries, 23=cacheModuleNotSupported, 24=batteryNotSupported, 25=noCapacitorAttached, 26=capBasedBackupFailed, 27=capBasedRestoreFailed, 28=capBasedModuleHWFailure, 29=capacitorFailedToCharge, 30=capacitorBasedHWMemBeingErased, 31=incompatibleCacheModule, 32=fbcmChargerCircuitFailure) [SNMP TRAP: 3038 in CPQIDA.MIB]

3040

HP OneView Management

HP OneView Event Manager-Server

Accelerator Board Battery Failed (3040) Cache Module Board Backup Power Source Failed. This trap signifies that the agent has detected a backup power source failure associated with the cache module board. The backup power source is indicated by cpqDaAccelBackupPowerSource.User Action: Replace the Backup Power Source. Source IP Address: '%1'; Source System GUID: '%2'; Server Hostname: '%3'; Location: '%5'; Model: '%6'; (1=other, 2=ida, 3=idaExpansion, 4=ida-2, 5=smart, 6=smart-2e, 7=smart-2p, 8=smart-2sl, 9=smart-3100es, 10=smart-3200, 11=smart-2dh, 12=smart-221, 13=sa-4250es, 14=sa-4200, 15=sa-integrated, 16=sa-431, 17=sa-5300, 18=raidLc2, 19=sa-5i, 20=sa-532, 21=sa-5312, 22=sa-641, 23=sa-642, 24=sa-6400, 25=sa-6400em, 26=sa-6i, 27=sa-generic, 29=sa-p600, 30=sa-p400, 31=sa-e200, 32=sa-e200i, 33=sa-p400i, 34=sa-p800, 35=sa-e500, 36=sa-p700m, 37=sa-p212, 38=sa-p410, 39=sa-p410i, 40=sa-p411, 41=sa-b110i, 42=sa-p712m, 43=sa-p711m, 44=sa-p812, 45=sw-1210m, 46=sa-p220i, 47=sa-p222, 48=sa-p420, 49=sa-p420i, 50=sa-p421, 51=sa-b320i, 52=sa-p822, 53=sa-p721m, 54=sa-b120i, 55=hps-1224, 56=hps-1228, 57=hps-1228m, 58=sa-p822se, 59=hps-1224e, 60=hps-1228e, 61=hps-1228em, 62=sa-p230i, 63=sa-p430i, 64=sa-p430, 65=sa-p431, 66=sa-p731m, 67=sa-p830i, 68=sa-p830, 69=sa-p831) Index: '%7'; Serial Number: '%8'; Total Memory: '%9'; [SNMP TRAP: 3040 in CPQIDA.MIB]

Related Links

See the latest information about Hewlett Packard Enterprise OneView Server Management Pack:

HPE Microsoft Management Integration Solution

Management Pack Information

Hewlett Packard Enterprise OneView Server Management Pack

Element properties:

TargetHewlettPackard.Oneview.Server.HPProliantServer
CategoryAlert
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityHigh
RemotableTrue
Event LogHP OneView Management

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.EventProvider Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="HewlettPackard.Oneview.Server.HPProliantServer.Drive_Array_Accelerator_degraded_or_failed_or_battery_failed.Rule" Target="HewlettPackard.Oneview.Server.HPProliantServer" Enabled="true" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>Alert</Category>
<DataSources>
<DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">
<LogName>HP OneView Management</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">HP OneView Event Manager-Server</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery>EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>MatchesMOM2005BooleanRegularExpression</Operator>
<Pattern>^(3038|3040)$</Pattern>
</RegExExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[2]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">$Target/Property[Type="HewlettPackard.Oneview.Server.HPProliantServer"]/ObjectID$</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">
<Priority>2</Priority>
<Severity>2</Severity>
<AlertName>Drive Array Accelerator degraded or failed or battery failed.</AlertName>
<AlertDescription>$Data/EventDescription$</AlertDescription>
<AlertOwner/>
<Suppression>
<SuppressionValue>$Data/Params/Param[2]$</SuppressionValue>
</Suppression>
</WriteAction>
</WriteActions>
</Rule>