A drive array controller has degraded.
This could be caused by the following:
Controller Status Change. This trap signifies that the agent has detected a change in the status of a drive array controller. The variable cpqDaCntlrBoardStatus indicates the current controller status.
Partner Controller Status Change. This trap signifies that the agent has detected a change in the status of a drive array partner controller. The variable cpqDaCntlrPartnerBoardStatus indicates the current partner controller status. The variable cpqDaCntlrSerialNumber indicates the controller’s serial number and cpqDaCntlrPartnerSerialNumber indicates the partner controller’s serial number.
If cpqDaCntlrBoardStatus is 'generalFailure(3)', you may need to reboot the server or replace the controller. After the system is rebooted, check the variable cpqDaCntlrLastLockupCode for the controller’s last lockup code. If cpqDaCntlrBoardStatus is 'cableProblem(4)', check the cable connections between the controller and the storage system. If cpqDaCntlrBoardStatus is 'cacheModuleMissing(6)', the array controller is operating in an unsupported configuration and requires that a cache module be attached to the controller.
Check the partner controller for problems. If lost communication with the partner controller is the result of a user initiated action, no remedial action is required.
For additional troubleshooting, the following tasks are available:
HPE OneView Web Console
HPE Integrated Lights-Out
The following are monitored NT Event Log entries by this rule:
Event ID | Log File | Publisher | Log Message |
---|---|---|---|
3033 | HP OneView Management | HP OneView Event Manager-Server | Controller Status Change (3033) Controller Status Change. This trap signifies that the agent has detected a change in the status of a drive array controller. The variable cpqDaCntlrBoardStatus indicates the current controller status. User Action: If cpqDaCntlrBoardStatus is 'generalFailure(3)', you may need to reboot the server or replace the controller. After the system is rebooted, check the variable cpqDaCntlrLastLockupCode for the controller’s last lockup code. If cpqDaCntlrBoardStatus is 'cableProblem(4)', check the cable connections between the controller and the storage system. If cpqDaCntlrBoardStatus is 'cacheModuleMissing(6)', the array controller is operating in an unsupported configuration and requires that a cache module be attached to the controller. Source IP Address: '%1'; Source System GUID: '%2'; Server Hostname: '%3'; Location: '%5'; Index: '%6'; Board Status: '%7'; (1=other, 2=ok, 3=generalFailure, 4=cableProblem, 5=poweredOff, 6=cacheModuleMissing) Model: '%8'; (1=other, 2=ida, 3=idaExpansion, 4=ida-2, 5=smart, 6=smart-2e, 7=smart-2p, 8=smart-2sl, 9=smart-3100es, 10=smart-3200, 11=smart-2dh, 12=smart-221, 13=sa-4250es, 14=sa-4200, 15=sa-integrated, 16=sa-431, 17=sa-5300, 18=raidLc2, 19=sa-5i, 20=sa-532, 21=sa-5312, 22=sa-641, 23=sa-642, 24=sa-6400, 25=sa-6400em, 26=sa-6i, 27=sa-generic, 29=sa-p600, 30=sa-p400, 31=sa-e200, 32=sa-e200i, 33=sa-p400i, 34=sa-p800, 35=sa-e500, 36=sa-p700m, 37=sa-p212, 38=sa-p410, 39=sa-p410i, 40=sa-p411, 41=sa-b110i, 42=sa-p712m, 43=sa-p711m, 44=sa-p812, 45=sw-1210m, 46=sa-p220i, 47=sa-p222, 48=sa-p420, 49=sa-p420i, 50=sa-p421, 51=sa-b320i, 52=sa-p822, 53=sa-p721m, 54=sa-b120i, 55=hps-1224, 56=hps-1228, 57=hps-1228m, 58=sa-p822se, 59=hps-1224e, 60=hps-1228e, 61=hps-1228em, 62=sa-p230i, 63=sa-p430i, 64=sa-p430, 65=sa-p431, 66=sa-p731m, 67=sa-p830i, 68=sa-p830, 69=sa-p831) Serial Number: '%9'; Firmware: '%10'; Total Memory: '%11'; [SNMP TRAP: 3033 in CPQIDA.MIB] |
3048 | HP OneView Management | HP OneView Event Manager-Server | Partner Controller Status Change (3048) Partner Controller Status Change. This trap signifies that the agent has detected a change in the status of a drive array partner controller. The variable cpqDaCntlrPartnerBoardStatus indicates the current partner controller status. The variable cpqDaCntlrSerialNumber indicates the controller’s serial number and cpqDaCntlrPartnerSerialNumber indicates the partner controller’s serial number. User Action: Check the partner controller for problems. If lost communication with the partner controller is the result of a user initiated action, no remedial action is required. Source IP Address: '%1'; Source System GUID: '%2'; Server Hostname: '%3'; Location: '%5'; Controller Index: '%6'; Controller Model: '%7';(1=other, 2=ida, 3=idaExpansion, 4=ida-2, 5=smart, 6=smart-2e, 7=smart-2p, 8=smart-2sl, 9=smart-3100es, 10=smart-3200, 11=smart-2dh, 12=smart-221, 13=sa-4250es, 14=sa-4200, 15=sa-integrated, 16=sa-431, 17=sa-5300, 18=raidLc2, 19=sa-5i, 20=sa-532, 21=sa-5312, 22=sa-641, 23=sa-642, 24= sa-6400,25=sa-6400em, 26=sa-6i, 27= sa-generic, 29=sa-p600, 30=sa-p400, 31=sa-e200, 32=sa-e200i, 33=sa-p400i, 34=sa-p800, 35=sa-e500, 36=sa-p700m, 37=sa-p212, 38= sa-p410, 39=sa-p410i, 40=sa-p411,41=sa-b110i, 42=sa-p712m, 43=sa-p711m, 44=sa-p812, 45=sw-1210m, 46=sa-p220i, 47=sa-p222, 48=sa-p420, 49=sa-p420i, 50=sa-p421, 51=sa-b320i, 52=sa-p822, 53=sa-p721m, 54=sa-b120i, 55=hps-1224, 56=hps-1228, 57=hps-1228m, 58=sa-p822se, 59=hps-1224e, 60=hps-1228e, 61=hps-1228em, 62=sa-p230i, 63=sa-p430i, 64=sa-p430, 65=sa-p431, 66=sa-p731m, 67=sa-p830i, 68=sa-p830, 69=sa-p831) Controller Serial Number: '%8'; Controller Partner Serial Number: '%9'; Controller Partner Board Status: '%10';(1=other, 2=ok, 3=generalFailure, 4=cableProblem, 5=poweredOff, 6=cacheModuleMissing)[SNMP TRAP: 3048 in CPQIDA.MIB] |
See the latest information about Hewlett Packard Enterprise OneView Server Management Pack:
HPE Microsoft Management Integration Solution
Hewlett Packard Enterprise OneView Server Management Pack
Target | HewlettPackard.Oneview.Server.HPProliantServer |
Category | Alert |
Enabled | True |
Alert Generate | True |
Alert Severity | Warning |
Alert Priority | High |
Remotable | True |
Event Log | HP OneView Management |
ID | Module Type | TypeId | RunAs |
---|---|---|---|
DS | DataSource | Microsoft.Windows.EventProvider | Default |
GenerateAlert | WriteAction | System.Health.GenerateAlert | Default |
<Rule ID="HewlettPackard.Oneview.Server.HPProliantServer.Drive_Array_Controller_degraded.Rule" Target="HewlettPackard.Oneview.Server.HPProliantServer" Enabled="true" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>Alert</Category>
<DataSources>
<DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">
<LogName>HP OneView Management</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery>PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>HPE OneView Event Manager-Server</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery>EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>MatchesMOM2005BooleanRegularExpression</Operator>
<Pattern>^(3033|3048)$</Pattern>
</RegExExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[2]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">$Target/Property[Type="HewlettPackard.Oneview.Server.HPProliantServer"]/ObjectID$</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">
<Priority>2</Priority>
<Severity>1</Severity>
<AlertName>Drive Array Controller degraded.</AlertName>
<AlertDescription>$Data/EventDescription$</AlertDescription>
<AlertOwner/>
<Suppression>
<SuppressionValue>$Data/Params/Param[2]$</SuppressionValue>
</Suppression>
</WriteAction>
</WriteActions>
</Rule>