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External Array Accelerator failed or data failed or battery failed.

HewlettPackard.Oneview.Server.HPProliantServer.External_Array_Accelerator_failed_or_data_failed_or_battery_failed.Rule (Rule)

Knowledge Base article:

Summary

An external array accelerator has failed, the data has failed, or the battery has failed.

Causes

This could be caused by the following:

Resolutions

If the accelerator board status is permDisabled(5), you may need to replace the accelerator board.

Verify that no data has been lost.

Replace the Accelerator Cache Board.

For additional troubleshooting, the following tasks are available:

Related Events

The following are monitored NT Event Log entries by this rule:

Event ID

Log File

Publisher

Log Message

16017

HP OneView Management

HP OneView Event Manager-Server

External Array Accelerator Board Status Change (16017) External Array Accelerator Board Status Change. This trap signifies that the agent has detected a change in the status of a Array Accelerator Cache Board. The current status is represented by the variable cpqFcaAccelStatus. User Action: If the accelerator board status is permDisabled(5), you may need to replace the accelerator board. Source IP Address: '%1'; Source System GUID: '%2'; Server Hostname: '%3'; Chassis Name: '%5'; Chassis Time: '%6'; FCA Accelerator Box IO Slot: '%7'; FCA Accelerator Status: '%8'; (1=other, 2=invalid, 3=enabled, 4=tmpDisabled, 5=permDisabled) FCA Controller Model: '%9'; (1=other, 2=fibreArray, 3=msa1000, 4=smartArrayClusterStorage, 5=hsg80, 6=hsv110, 7=msa500G2, 8=msa20, 9=msa1510i) FCA Accelerator Serial Number: '%10'; FCA Accelerator Total Memory: '%11'; FCA Accelerator Error Code: '%12'; (1=other, 2=invalid, 3=badConfig, 4=lowBattery, 5=disableCmd, 6=noResources, 7=notConnected, 8=badMirrorData, 9=readErr, 10=writeErr, 11=configCmd, 12=expandInProgress, 13=snapshotInProgress, 14=redundantLowBattery, 15=redundantSizeMismatch, 16=redundantCacheFailure, 17=excessiveEccErrors, 19=postEccErrors) [SNMP TRAP: 16017 in CPQFCA.MIB]

16018

HP OneView Management

HP OneView Event Manager-Server

External Array Accelerator Board Bad Data (16018) External Array Accelerator Board Bad Data. This trap signifies that the agent has detected a Array Accelerator Cache Board that has lost battery power. If data was being stored in the accelerator memory when the system lost power, that data has been lost. User Action: Verify that no data has been lost. Source IP Address: '%1'; Source System GUID: '%2'; Server Hostname: '%3'; Chassis Name: '%5'; Chassis Time: '%6'; FCA Accelerator Box IO Slot: '%7'; FCA Controller Model: '%8'; (1=other, 2=fibreArray, 3=msa1000, 4=smartArrayClusterStorage, 5=hsg80, 6=hsv110, 7=msa500G2, 8=msa20, 9=msa1510i) FCA Accelerator Serial Number: '%9'; FCA Accelerator Total Memory: '%10'; [SNMP TRAP: 16018 in CPQFCA.MIB]

16019

HP OneView Management

HP OneView Event Manager-Server

External Array Accelerator Board Battery Failed (16019) External Array Accelerator Board Battery Failed. This trap signifies that the agent has detected a battery failure associated with an Array Accelerator Cache Board. User Action: Replace the Accelerator Cache Board. Source IP Address: '%1'; Source System GUID: '%2'; Server Hostname: '%3'; Chassis Name: '%5'; Chassis Time: '%6'; FCA Accelerator Box IO Slot: '%7'; FCA Controller Model: '%8'; (1=other, 2=fibreArray, 3=msa1000, 4=smartArrayClusterStorage, 5=hsg80, 6=hsv110, 7=msa500G2, 8=msa20, 9=msa1510i) FCA Accelerator Serial Number: '%9'; FCA Accelerator Total Memory: '%10'; [SNMP TRAP: 16019 in CPQFCA.MIB]

Related Links

See the latest information about Hewlett Packard Enterprise OneView Server Management Pack:

HPE Microsoft Management Integration Solution

Management Pack Information

Hewlett Packard Enterprise OneView Server Management Pack

Element properties:

TargetHewlettPackard.Oneview.Server.HPProliantServer
CategoryAlert
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityHigh
RemotableTrue
Event LogHP OneView Management

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.EventProvider Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="HewlettPackard.Oneview.Server.HPProliantServer.External_Array_Accelerator_failed_or_data_failed_or_battery_failed.Rule" Target="HewlettPackard.Oneview.Server.HPProliantServer" Enabled="true" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <LogName>HP OneView Management</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">HP OneView Event Manager-Server</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <RegExExpression>

              <ValueExpression>

                <XPathQuery>EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>MatchesMOM2005BooleanRegularExpression</Operator>

              <Pattern>^(16017|16018|16019)$</Pattern>

            </RegExExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[2]</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">$Target/Property[Type="HewlettPackard.Oneview.Server.HPProliantServer"]/ObjectID$</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>2</Priority>

      <Severity>2</Severity>

      <AlertName>External Array Accelerator failed or data failed or battery failed.</AlertName>

      <AlertDescription>$Data/EventDescription$</AlertDescription>

      <AlertOwner/>

      <Suppression>

        <SuppressionValue>$Data/Params/Param[2]$</SuppressionValue>

      </Suppression>

    </WriteAction>

  </WriteActions>

</Rule>