HPE Windows (SNMP) External Array Accelerator failed. (consolidation)

HewlettPackard.Servers.ProLiant.SNMP.External_Array_Accelerator_failed._5_Rule (Rule)

External Array Accelerator failed. (consolidation)

Knowledge Base article:

Summary

The external array accelerator has failed. (consolidation)

Causes

This could be caused by the following:

Resolutions

If the accelerator board status is permDisabled(5), you might need to replace the accelerator board.

For additional troubleshooting, the following tasks are available:

Related Events

The following are monitored NT Event Log entries by this rule:

Event ID

Publisher

Log Message

1148

Storage Agents

External Array Accelerator Status Change. The array accelerator board attached to the external controller in I/O slot %5 of array "%4" has a new status of %6.
(Accelerator status values: 1=other, 2=notConfigured, 3=enabled, 4=tmpDisabled, 5=permDisabled)
[SNMP TRAP: 16017 in CPQFCA.MIB]

Related Links

See the latest information about HPE ProLiant Management Packs:

Insight Control for Microsoft System Center documentation

Management Pack Information

HPE ProLiant Servers SNMP Management Pack

Element properties:

TargetHewlettPackard.Servers.ProLiant.SNMP.HPProLiantSNMPServerStorage
CategoryAlert
EnabledFalse
Alert GenerateTrue
Alert SeverityError
Alert PriorityHigh
RemotableTrue
Event LogSystem
CommentMom2005ID='{75D8627B-4AA3-4036-A38F-730DDB0289B6}'

Member Modules:

ID Module Type TypeId RunAs 
_907D4578_146C_11D3_AB21_00A0C98620CE_ DataSource Microsoft.Windows.EventProvider Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

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<Category>Alert</Category>
<DataSources>
<DataSource ID="_907D4578_146C_11D3_AB21_00A0C98620CE_" Comment="{907D4578-146C-11D3-AB21-00A0C98620CE}" TypeID="Windows!Microsoft.Windows.EventProvider">
<ComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$</ComputerName>
<LogName>System</LogName>
<Expression>
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<XPathQuery>PublisherName</XPathQuery>
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<Operator>Equal</Operator>
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<Value>Storage Agents</Value>
</ValueExpression>
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</Expression>
<Expression>
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<XPathQuery>EventLevel</XPathQuery>
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<Operator>LessEqual</Operator>
<ValueExpression>
<Value>2</Value>
</ValueExpression>
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</Expression>
<Expression>
<SimpleExpression>
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<XPathQuery>EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>1148</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="GenerateAlert" TypeID="SystemHealth!System.Health.GenerateAlert">
<Priority>2</Priority>
<Severity>2</Severity>
<AlertName>HPE Windows (SNMP) External Array Accelerator failed.</AlertName>
<AlertDescription>$Data/EventDescription$</AlertDescription>
<AlertOwner/>
<Suppression>
<SuppressionValue/>
</Suppression>
</WriteAction>
</WriteActions>
</Rule>