| DisplayName | Description | ID | Target | Parent Monitor | Category | Enabled | Instance Name | Counter Name | Frequency | Alert Generate | Alert Severity | Alert Priority | Alert Auto Resolve | Monitor Type | Remotable | Accessibility | RunAs |
| Webservice Response (Cloud) | Gets response of web request to exchange web service "https://outlook.office365.com/EWS/Exchange.asmx" | NiCE.Active.O365.MP.ExchangeOnline.20011.WebRequestOK | NiCE.Active.O365.ExchangeOnline.ConnectivityLocation | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.2State.UMT | True | Public | |
| EWS Response Time (Cloud) | Reports the time in milliseconds required for the web request to exchange web service "https://outlook.office365.com/EWS/Exchange.asmx" | NiCE.Active.O365.MP.ExchangeOnline.20012.WebRequestTimeInMilliSeconds | NiCE.Active.O365.ExchangeOnline.ConnectivityLocation | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Autodiscover (Cloud) | Test the retrieval of autodiscover.xml | NiCE.Active.O365.MP.ExchangeOnline.2002.Autodiscover | NiCE.Active.O365.ExchangeOnline.ConnectivityLocation | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.2State.UMT | True | Public | |
| MailboxLogon (Cloud) | Tests logon to the specified mailbox | NiCE.Active.O365.MP.ExchangeOnline.2003.MailboxLogon | NiCE.Active.O365.ExchangeOnline.ConnectivityLocation | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.2State.UMT | True | Public | |
| FreeBusy (Cloud) | Tests ressource sharing between organizations | NiCE.Active.O365.MP.ExchangeOnline.2004.FreeBusy | NiCE.Active.O365.ExchangeOnline.ConnectivityLocation.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.2State.UMT | True | Public | |
| Intra Org Mailflow (from Cloud): Sent Status | Test if mail can be sent from a mailbox on Exchange Online to an OnPremise mailbox | NiCE.Active.O365.MP.ExchangeOnline.20051.IntraOrgMailflowTest.SendingFailure | NiCE.Active.O365.ExchangeOnline.ConnectivityLocation.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | High | True | NiCE.Active.O365.2State.UMT | True | Public | |
| Intra Org Mailflow (from Cloud): Receive Status | Test if mail sent from a mailbox on Exchange Online is received by an OnPremise mailbox | NiCE.Active.O365.MP.ExchangeOnline.20052.IntraOrgMailflowTest.ReceivingFailure | NiCE.Active.O365.ExchangeOnline.ConnectivityLocation.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | High | True | NiCE.Active.O365.2State.UMT | True | Public | |
| Intra Org Mailflow (from Cloud): Retrieval time | Measures the time in seconds required to receive a mail sent from a mailbox on Exchange Online by an OnPremise mailbox. | NiCE.Active.O365.MP.ExchangeOnline.20053.IntraOrgMailflowTest.ReceiveTime | NiCE.Active.O365.ExchangeOnline.ConnectivityLocation.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Intra Org Mailflow (from Cloud): Retry | Number of retries | NiCE.Active.O365.MP.ExchangeOnline.20054.MailFlowRetryStatus | NiCE.Active.O365.ExchangeOnline.ConnectivityLocation.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.MatchCount.UMT | True | Public | |
| O365 Mailboxes Count (Cloud) | Reports number of Office 365 mailboxes (Cloud) | NiCE.Active.O365.MP.ExchangeOnline.2006.MailboxDistribution | NiCE.Active.O365.ExchangeOnline.DataCenter | System.Health.AvailabilityState | AvailabilityHealth | False | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| ExchangeOnline MailboxDatabaseHealth | Tests the mail submission to all relevant Exchange Online Databases (where User Mailboxes are stored) | NiCE.Active.O365.MP.ExchangeOnline.2007.MailboxDatabaseHealth | NiCE.Active.O365.ExchangeOnline.ExchangeOnline | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Mailbox Migrations Incoming (Cloud) | Reports information about mailbox being moved to a Data Center in Exchange Online | NiCE.Active.O365.MP.ExchangeOnline.2008.MailboxMigrationsIncoming | NiCE.Active.O365.ExchangeOnline.DataCenter | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| O365 Mailboxes Migrations Outgoing (Cloud) | Reports information about mailboxes being moved to Exchange OnPremise | NiCE.Active.O365.MP.ExchangeOnline.2009.MailboxMigrationsOutgoing | NiCE.Active.O365.ExchangeOnline.DataCenter | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Webservice Response (OnPremise) | Gets response of web request to exchange web service URL (ASMX) | NiCE.Active.O365.MP.ExchangeOnline.21011.WebRequestOK | NiCE.Active.O365.ExchangeOnline.Watcher | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.2State.UMT | True | Public | |
| EWS Response Time (OnPremise) | Reports the time in milliseconds required for the web request to exchange web service URL (asmx) | NiCE.Active.O365.MP.ExchangeOnline.21012.WebRequestTimeInMilliSeconds | NiCE.Active.O365.ExchangeOnline.Watcher | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Autodiscover (OnPremise) | Test the retrieval of autodiscover.xml | NiCE.Active.O365.MP.ExchangeOnline.2102.AutodiscoverTest | NiCE.Active.O365.ExchangeOnline.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.2State.UMT | True | Public | |
| MailboxLogon (OnPremise) | Tests logon to the specified mailbox | NiCE.Active.O365.MP.ExchangeOnline.2103.MailboxLogon | NiCE.Active.O365.ExchangeOnline.Watcher | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.2State.UMT | True | Public | |
| FreeBusy (OnPremise) | Tests ressource sharing between organizations | NiCE.Active.O365.MP.ExchangeOnline.2104.FreeBusy | NiCE.Active.O365.ExchangeOnline.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.2State.UMT | True | Public | |
| IntraOrgMailflow (to Cloud): Sent Status | Test if mail can be sent from an OnPremise mailbox to a mailbox on Exchange Online | NiCE.Active.O365.MP.ExchangeOnline.21051.IntraOrgMailflowTest.SendingFailure | NiCE.Active.O365.ExchangeOnline.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | High | True | NiCE.Active.O365.2State.UMT | True | Public | |
| IntraOrgMailflow (to Cloud): Receive Status | Test if mail sent from an OnPremise mailbox is received by a mailbox on Exchange Online | NiCE.Active.O365.MP.ExchangeOnline.21052.IntraOrgMailflowTest.SendingFailure | NiCE.Active.O365.ExchangeOnline.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | High | True | NiCE.Active.O365.2State.UMT | True | Public | |
| Intra Org Mailflow (from OnPremise): Retrieval time | Measures the time in seconds required to receive a mail sent from an OnPremise mailbox by a mailbox on Exchange Online. | NiCE.Active.O365.MP.ExchangeOnline.21053.IntraOrgMailflowTest.ReceiveTime | NiCE.Active.O365.ExchangeOnline.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Mailbox Distribution (OnPremise) | Reports number of mailboxes (OnPremise) | NiCE.Active.O365.MP.ExchangeOnline.2106.MailboxDistribution | NiCE.Active.O365.ExchangeOnline.DataCenter | System.Health.AvailabilityState | AvailabilityHealth | False | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Mail Submission Queues Message Count (OnPremise) | Reports information about the Message Count of different Queues | NiCE.Active.O365.MP.ExchangeOnline.2107.Queues.MessageCount | NiCE.Active.O365.ExchangeOnline.Watcher | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Mail Submission Queues Status (OnPremise) | Reports information about the Status level of different Queues | NiCE.Active.O365.MP.ExchangeOnline.2108.Queues.Status | NiCE.Active.O365.ExchangeOnline.Watcher | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Mail Submission Queues Velocity (OnPremise) | Reports information about the velocity of different Queues. Incoming/Outgoing Messages | NiCE.Active.O365.MP.ExchangeOnline.2110.Queues.Velocity | NiCE.Active.O365.ExchangeOnline.Watcher | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Mail Submission Queue Message Count (Hybrid) | Reports information about the Message Count of the hybrid mail queue | NiCE.Active.O365.MP.ExchangeOnline.2201.HybridMailQueue.MessageCount | NiCE.Active.O365.ExchangeOnline.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Mail Submission Queue Status (Hybrid) | Reports information about the status of the hybrid mail queue | NiCE.Active.O365.MP.ExchangeOnline.2202.HybridMailQueues.Status | NiCE.Active.O365.ExchangeOnline.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |
| Mail Submission Queue Velocity (Hybrid) | Reports information about the velocity the hybrid mail queue | NiCE.Active.O365.MP.ExchangeOnline.2204.HybridMailQueue.Velocity | NiCE.Active.O365.ExchangeOnline.HybridDeployment | System.Health.AvailabilityState | AvailabilityHealth | True | | | 0 | True | MatchMonitorHealth | Normal | True | NiCE.Active.O365.3State.OverThreshold.UMT | True | Public | |